SolaGarden Reviews 

620
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the solar lights, for their reliability, quality, and ability to beautifully transform outdoor spaces. People frequently highlight the exceptional customer service, noting the staff's helpfulness, efficiency, and prompt resolution of issues. However, some customers also noted instances where individual lights stopped working or experienced performance issues after some time. These included lights not charging effectively, not being as bright as anticipated, or failing completely. Despite these occasional product challenges, the company's responsive service generally addressed concerns.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the durability, brightness, and overall... See more

Customer service

People report positive experiences with customer service, often describing it as outstanding, excellent, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the exceptional after-sales... See more

Staff

Clients share positive opinions on staff, with many reviewers expressing appreciation for the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased several sets of solar lights for myself and family. They have proven to be a great product, reliable and look great. We have only just replaced the first solar panel after 4 years on... See more

Rated 5 out of 5 stars

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more

Rated 5 out of 5 stars

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden. We have 2 sets of festoon lights. I could not remember when we had... See more

Rated 5 out of 5 stars

I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediat... See more


Company details

  1. Home Goods Store

Written by the company

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

620 reviews

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4.7

All reviews

(620)

224 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

High quality solar lights that really give the garden a lift. The lights are durable and reliable. Great value for money. Excellent customer service by Paul. Fast delivery.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

My solar lights stopped working and no…

My solar lights stopped working and no matter what I tried I couldn’t get them glowing again. Once I contacted the company I was sent a replacement. Once again with my 3 sets of sola garden lights my garden is magical at night. Love these lights and the company back their products

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

We love our festoon and ground garden solar lights - they look fabulous. However, a few of our garden solar lights stopped working so I reached out to SolaGarden, and within no time, they were replaced. Customer service was outstanding! Thank you. Highly recommend.

September 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Shining bright for hours

These are the best lights I’ve ever bought! They look amazing around my garden. A good quality product that stay lit up well into the night. Great value, and a very efficient company. Highly recommend and you won’t be disappointed.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with the lights……

Really happy with the lights…. Now I just need someone to hang them for me.
I love that I can charge the panel with usb and love that I can program them to turn off after 3 hours.

September 17, 2025
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Rated 4 out of 5 stars

Chinese made. Last a couple of years. They do replace.

I have had a set of 12 garden lights for 2 years. These ones come with lifetime warranty which is great because they aren’t any more likely to last than the ones you buy from Bunnings. I contacted the company when I only had one light still working. They immediately organised a full replacement set to be shipped no questions asked. They should’ve asked questions because they just organised the shipping straight to the address from 2 years ago. I’ve spent the past couple of weeks trying to sort out the redelivery via Australia Post. The parcel came from a drop shipping company called Union lucky returns. If you do need to organise a replacement they will work quickly on this but if you have changes to your shipping address make sure you specify that at very first contact with them. The lights are pretty while they last.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

How refreshing to deal with a company…

How refreshing to deal with a company that is happy to replace something without putting you through the 3rd degree.. Paul was amazing to deal with & is sending me out my replacement light .. well done Solar garden lights .

September 21, 2025
Unprompted review
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Rated 5 out of 5 stars

I recently found out about SolaGarden…

I recently found out about SolaGarden through social media and can say I was not disappointed. I purchased a number of Recessed Groud Lights as well as Wall Lights. The products are high quality, affordable prices and the customer service from the team, especially Paul was 10/10. I cannot recommend SolaGarden enough! Thank you.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Received the ultimate pack for Xmas…

Received the ultimate pack for Xmas which is amazing. We had a few problems with a few of the lights but with a couple of emails and photos replacement light were sent. These lights look great in the garden.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

I have made a couple of purchases and have found the after sales and customer service to be A1. Contacting the company is trouble free and the response to my emails is extremely quick which to me shows that they take note of my experience. I would definitely recommend this company as they show a great interest in their customers and customer satisfaction.
Lyn S.

September 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Wow….THE best customer service EVER!!!…

Wow….I am blown away by the outstanding customer service I have ever experienced. I purchased solar lights from Solar garden for my Mums very special 90th birthday. It was such a special event and I wanted everyone be perfect.
That was 2 years ago almost to the day. Unfortunately some of the lights have failed but I recalled the lifetime guarantees offered by the company. Not expecting them to honor it, l thought I’d contact them anyway.
WOW….i had a reply within the hour and the lights are being replaced.
UNBELIEVABLE and so appreciated 🥰

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Love the lights

Love the lights. 2 needed replacing (unusual when coming from this company) but replacements sent promptly. Great service. Will be ordering more solar lights from Solagarden.

August 18, 2025
Rated 5 out of 5 stars

Fantastic after sales service…

You don’t buy from Solagarden for the cheapest price, you buy for their after-sales service. They truly honour their lifetime guarantee. I’ve purchased a few products from them and have already received replacements twice. Each time, the process was quick and hassle-free.

August 28, 2025
Unprompted review

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