SolaGarden Reviews 

615
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 228 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quality of their products, especially the solar lights, which are described as reliable, bright, and transformative for outdoor spaces. Customers consistently highlight the excellent customer service, noting the quick responses, professional follow-up, and willingness to resolve issues efficiently, often resulting in prompt replacements. Many appreciate the staff's helpfulness and the overall positive experience of dealing with the company, emphasizing the outstanding support and communication. However, some people occasionally experienced issues with lights failing after a few months or years, with some instances of products not working as expected despite being in full sun. A few other people also felt that some products were not as bright as hoped or had problems with water ingress, leading to lights stopping working.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing them as reliable, durable,... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the products as... See more

Customer service

Clients share positive opinions on customer service, frequently describing it as excellent, amazing, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as fantastic, prompt, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, efficiency, and dedication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased several sets of solar lights for myself and family. They have proven to be a great product, reliable and look great. We have only just replaced the first solar panel after 4 years on... See more

Rated 5 out of 5 stars

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more

Rated 5 out of 5 stars

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden. We have 2 sets of festoon lights. I could not remember when we had... See more

Rated 5 out of 5 stars

I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediat... See more


Company details

  1. Home Goods Store

Written by the company

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

615 reviews

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4.7

All reviews

(615)

218 reviews in the last 12 months

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Rated 5 out of 5 stars

The BEST customer service

This company takes,customer service to the highest degree. Fabulous dealing with Paul , fast and sorted quickly and easily . I highly recommend them . And the products are great with a fabulous warranty .

November 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Cheap plastic landfill and poor customer service

The festoon lights stopped working after only 2 months and so did some of the small firefly lights. Big disappointment as the length and spacing was perfect for my space. It confirms what I suspected as I was opening the packaging - the products sadly look like cheap landfill made in China, rebranded and resold in Australia!

November 7, 2025
Unprompted review
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Reply from SolaGarden

Please send us an email at hi@solagarden.com.au so we can further assist you.

Rated 5 out of 5 stars

You only need to look at my yard and…

You only need to look at my yard and you know that I love the festoon lights. They are so easy to install and with the remote you don’t need to climb ladders to adjust the settings . Not like my old ones. Throughly recommend these lights

October 20, 2025
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Rated 5 out of 5 stars

Brilliant after sales assistance

Had some of our ground lights stop working so contacted Paul via email he got back to me same day and it was a Saturday didn't expect to hear anything so quick being the weekend only sent it while I was thinking of it as I kept forgetting anywho he askede to check take pic and video of not working ones I couldn't work out how to send video via email as it kept saying to large of file I'm not good at these kinda techno things so he arranged straight away replacements that turned up pronto very good service I sent an email today 22nd October 2025 with a picture of non working ones some had water /moisture showing he kindly asked if I'd do a review well in short you can't fault the response time and very fast replacement these guys leap to stand up to their warranty gotta be the best supplier of these light I recommend their service

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your money

Don't waste your money. Solar panel / lights broke after only a few months. Got a replacement solar panel sent out but it still isn't working. Complete waste of $130. I then looked at all the reviews on here and ProductReview.com and every single one says something was faulty and had to get replacement parts sent out. Don't waste your money, time and the hassle. This product is a scam.

October 17, 2025
Unprompted review
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Reply from SolaGarden

Please send us an email at hi@solagarden.com.au so we can further assist you.

Rated 5 out of 5 stars

lost a mounting pole for the…

I had lost a mounting pole for the solar panel and SolaGarden promptly answered my request and sent a replacement at no cost (even though I had lost it).
Been so happy with the product - quality always shines through.

October 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

High quality solar lights that really give the garden a lift. The lights are durable and reliable. Great value for money. Excellent customer service by Paul. Fast delivery.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

My solar lights stopped working and no…

My solar lights stopped working and no matter what I tried I couldn’t get them glowing again. Once I contacted the company I was sent a replacement. Once again with my 3 sets of sola garden lights my garden is magical at night. Love these lights and the company back their products

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

We love our festoon and ground garden solar lights - they look fabulous. However, a few of our garden solar lights stopped working so I reached out to SolaGarden, and within no time, they were replaced. Customer service was outstanding! Thank you. Highly recommend.

September 25, 2025
Unprompted review

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