Solar Warehouse SA logo
Visit website

Solar Warehouse SA Reviews 

509
•
TrustScore 4.5 out of 5

4.6

Solar Energy Equipment Supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, often receiving orders within a few days or even sooner than expected. Many consumers are also highly satisfied with the quality and functionality of the products, noting that items are as advertised and work perfectly. The overall service, from ordering to shipping, is consistently described as efficient, professional, and easy, leading to a smooth purchasing process. However, some customers also noted issues with product functionality or compatibility, such as receiving a broken panel or an inverter that didn't work as expected without specific, unmentioned accessories. Some reviewers were not happy with the return process or customer support, citing poor treatment, denied returns, or a lack of product knowledge from staff.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Service

People report positive experiences with service, often highlighting its speed and efficiency. Customers... See more

Order

Reviewers highlight positive aspects of order, with many customers praising the quick and efficient... See more

Quality

Clients share positive opinions on quality, with many reviewers stating that products work perfectly and are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best of the best. Best place for Solar related stuff and you will find everything solar related for a reasonable price and Quick dilivery. They never disappoint

Rated 5 out of 5 stars

We incorrectly ordered a Deye 10Kw invertor where i Should have been a Sunsynk. We asked them to change it and it was done professionally by Keagan without any issues in no time. Excellent Service

Rated 5 out of 5 stars

As always these guys deliver. Best and fastest service that I have ever experienced. Their products are of an exceptional quality and you can expect delivery within 3 days. Their Kempton park warehou... See more

Rated 5 out of 5 stars

Solar Warehouse SA you're the best,I placed my order on the 31st of January and it was on a Saturday, Monday I received an email saying my package was going to take 3 to 5 working days to arrive, Tues... See more

Company details

  1. Solar Energy Equipment Supplier

Written by the company

Welcome to Solar Warehouse SA. Here you will find affordable products you need for your load shedding! Please contact us by phone, email, through our online inquiry form or through our social media pages. Our team will be happy to help you with all your inquiries!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

509 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(509)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Advertisement
Advertisement
Advertisement
Advertisement
Rated 1 out of 5 stars

One solar panel was broken (clearly…

One solar panel was broken (clearly before packing), but I had to take all accountability with transport (I was told this only after paying). They paid back "their mark-up", but it did not even cover the extra transport to replace the panel (on my account).

February 23, 2026
Solar Warehouse SA logo

Reply from Solar Warehouse SA

Hello

We are extremely sorry for the inconvenience caused , please note we indicate clearly on the website that the courier guy does not cover glass items at all which you agreed to when placing your order with us. Please note we have confirmed this with you as well via email before we proceed to courier the order to you.

Please note we can provide you with clear cctv footage as well if you wish while your panels were wrapped before shipping. We will never courier a broken item.

Rated 1 out of 5 stars

I ordered a pure sinewave inverter…

I ordered a pure sinewave inverter which had a pwm built in solar charge controller. This was advertised as a combo together with a lithium lifepo4 100ah battery.

Much to my disappointment the built in pwm solar charge controller does not work unless you get a 12v solar panel which solar warehouse does not stock or make you aware of and on wanting to return the inverter as I only had a 460w panel (which was not compatible with the inverter i was told it couldn't be done

January 26, 2026
Solar Warehouse SA logo

Reply from Solar Warehouse SA

Hello Bonnie

We are sorry for the inconvenience caused from our side .

It seems that you were not sure what your puchased hence the issues you are having.

Please see below as advertised on the website before you placed the order for the product :

Max PV Input Voltage (At the lowest temperature) 18V.

https://solarwarehousesa.com/products/2000w-pure-sine-wave-solar-ready-inverter-12v-ecco?_pos=1&_sid=923bdefce&_ss=r

We recommend that you please contact us or use an electrician in the future before ordering solar system as we could have given you the correct information needed to make sure your system runs as advertised.

Please note in order for us to process a refund for your order the following will be needed :

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

https://solarwarehousesa.com/policies/refund-policy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look