Solhop Reviews 1,103

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 294 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. The booking process is frequently described as easy and smooth, with many appreciating the clear communication and timely confirmations received via email and text. Reviewers also commend the delivery service for its punctuality, with drivers often arriving early and waiting patiently even for delayed flights. The vehicles are consistently noted for being clean, comfortable, and well-maintained, contributing to a safe and pleasant journey. However, a small portion of people felt that the trip was below acceptable standards due to aggressive driving and a stressed driver. Additionally, one customer reported an issue with a seatbelt, feeling stuck and uncomfortable, and another mentioned a booking cancellation.

What people talk about most

Service

People report positive experiences with service, consistently highlighting its excellence, reliability, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting drivers as kind, polite, and very... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting its ease and efficiency, even for... See more

Delivery service

Consumers find delivery service to be positive, with many praising the punctuality and communication of... See more

Customer communications

Customers had positive experiences with contact, noting excellent communication from the company through... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You’re always a little apprehensive booking a service on-line but everything was great. Email and text confirmation received 48 hours in advanced which was reassuring. Driver’s phone number sent thr... See more

Company replied

Rated 5 out of 5 stars

Excellent service Cancel for free if your plans change Pay only AFTER taking trip Very competitive prices Same price or less than some taxis with the added benefit of pick up Extremely court... See more

Company replied

Rated 5 out of 5 stars

Transfer arrived early which was great. Driver was in a suit, shirt and tie and very clean and comfortable Mercedes van. This is our 6th time using Solhop in various locations and would definitely use... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Solhop. Despite flight and baggage delays, my driver waited for me without any issues. Clean car, professional driver, and a safe, comfortable journey to Almuñécar.... See more

Company replied


Company details

  1. Taxi Service

Written by the company

Solhop provides high-quality airport transfers throughout Spain, combining professional service with a more sustainable way to travel. A large part of our fleet consists of Tesla electric vehicles, offering a smooth, quiet and premium journey while significantly reducing emissions compared to traditional transport. From the moment you arrive, you can enjoy a cleaner, more comfortable travel experience without compromising on reliability or service. Whether travelling for business or leisure, our experienced drivers ensure punctual, stress-free transfers with a strong focus on comfort, cleanliness and attention to detail. Every day, hundreds of travellers trust Solhop for dependable transfers from Málaga, Palma de Mallorca and — now with a more modern and environmentally responsible approach to private transport.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! Reliable service, modern vehicles and a friendly driver. Great communication from start to finish, highly recommended!

September 14, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Roxy,

Thank you for your kind words! 🌟
We’re delighted you enjoyed our reliable service, modern vehicles, and friendly driver 🚖.
Your recommendation means a lot!

Regards,
Sandra L.

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Rated 5 out of 5 stars

Thrustworthy

Good communication
Perfectly on time

September 12, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Michael,

Thank you for your feedback!
We’re glad you enjoyed our communication and punctual service ⏰👍.
We look forward to seeing you again!

Regards,
Sandra L.

Rated 5 out of 5 stars

Simply the best

Another successful transfer by Solhop. They are always on time, the cars clean, spacious and the drivers friendly and very helpful. Making a booking or canceling is very easy and no payment is required until you reach your destination by cash or card. I highly recommend them.

September 13, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Derek,

Thank you for your kind words!
We’re glad your transfer went smoothly and that you enjoyed our clean, spacious cars and friendly drivers 🚖.
We really appreciate your recommendation and look forward to serving you again.

Regards,
Sandra L.

Rated 5 out of 5 stars

Trip from Estepona to Malaga Airport

Trip from Estepona to Malaga Airport. Turned up on time. Spotless van. Good driving. Recommended.

September 12, 2025
Unprompted review
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Reply from Solhop

Dear Douglas,

Thank you for your feedback!
We’re glad your trip from Estepona to Malaga Airport was smooth and enjoyable 🚐✨.
We really appreciate your recommendation and hope to see you again soon! 🙌

Regards,
Sandra L.

Rated 5 out of 5 stars

Great experience recommended

Very punctual . No issues at all

September 7, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Freida,

Thank you for your review! ⏰🚘
We’re glad everything went smoothly and on time.
We look forward to serving you again! 🙌

Regards,
Sandra L.

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Rated 5 out of 5 stars

On time

On time, clean vehicle and a good driver.

September 9, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Les,

Thank you for your feedback!
We’re happy to hear you enjoyed a clean vehicle, punctual service, and a good driver 🚖😊.
We hope to see you again soon! 🙏

Regards,
Sandra L.

Rated 5 out of 5 stars

Perfect in all ways

Perfect in all ways. Clean Mercedes.Always in time.Nice price.

September 9, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Lars-Erik,

Thank you for your wonderful feedback! ✨
We’re glad you enjoyed the clean Mercedes, punctual service, and great price.
We look forward to welcoming you again soon! 🙌

Regards,
Sandra L.

Rated 5 out of 5 stars

On time excellent driver there and back…

On time excellent driver there and back would definitely recommend booking sol hop. Also got what app message to let us know time and pick place with a picture

September 9, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Beverley,

Thank you so much for your lovely feedback!
We’re delighted everything went smoothly — from the punctual service to the WhatsApp updates with all the details 📲🚖.
We really appreciate your recommendation and look forward to seeing you again! 🌟

Regards,
Sandra L.

Rated 5 out of 5 stars

A great service and a lovely driver

A great service and a lovely driver, thank you!

September 6, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Jean,

Thank you for your kind words! 🌟
We’re happy to hear you enjoyed the service and your driver made the journey pleasant 🚘🙂.
We look forward to welcoming you again! 🙌

Regards,
Sandra L.

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Rated 5 out of 5 stars

Will use again …

Victor collected us from Madrid airport and took us to Ávila and then 5 days later drive the return journey. On time. Fantastic vehicle. Great driver. Thankyou xxx

September 3, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Gill,

Thank you so much for your review! 😊
We’re glad to hear Víctor made your journeys to and from Ávila so smooth and comfortable 🚖✨.
We really appreciate your trust and hope to see you again soon! 🙏

Regards,
Sandra L.

Rated 5 out of 5 stars

Excellent service

Excellent, friendly on time with water and sweets :)

September 8, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Rachel,

Thank you for your kind words! 💧🍬
We’re so pleased you enjoyed the little details and punctual service.
Hope to see you again soon! 🌞

Regards,
Sandra L.

Rated 5 out of 5 stars

Great Service

Great communication, great service highly recommend

September 4, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Dawn,

Thank you so much for your kind words! 🌟
We're delighted to hear you were happy with our service and communication.
We really appreciate your recommendation and hope to see you again soon! 🚖✨

Regards,
Sandra L.

Rated 5 out of 5 stars

Would definitely recommend Solhop

Would definitely recommend Solhop. The driver arrived five minutes early in a very nice spacious vehicle and drove safely all the way to the airport. Will use this company again when we return to Nerja.

September 7, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Lisa,

Thank you so much for this great review!
We're thrilled to hear that your driver was punctual, the vehicle was comfortable, and you had a safe journey.
We truly appreciate your recommendation and can't wait to serve you again when you return to Nerja! 👍

Regards,
Sandra L.

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Rated 5 out of 5 stars

Couldn’t fault them

Everything was perfect and went very smoothly

September 3, 2025
Unprompted review
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Reply from Solhop

Dear Ian,

Thank you so much for your feedback! 🌟
We're delighted to hear everything went perfectly and smoothly.
We look forward to serving you again! 🚖

Regards,
Sandra L.

Rated 4 out of 5 stars

Have good aftercare

Had a slight issue but when I went back
To them they responded with a solution, I have used this company a few times now and in the past have been excellent

September 2, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Don,

Thank you so much for your kind words and for giving us the opportunity to resolve the issue.
We're really glad we could find a solution and that you continue to trust us. 😊 We hope to see you again soon!

Regards,
Sandra L.

Rated 4 out of 5 stars

It was helpful to have pre-booked taxi…

It was helpful to have pre-booked taxi transfers in an air-conditioned vehicle. The initial pickup was a little late, and we had to ring to locate our driver. The hotel pickup was on time and in a modern vehicle, but the driver was playing on his phone a little and a little fidgety. Both were very clean, nice cars and got us exactly where we needed to be on time.

August 29, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Leah,

Thank you for your feedback! 🙏
We’re glad you enjoyed the comfort of our clean, air-conditioned vehicles and punctual service on your return transfer. We also appreciate you sharing the points about the initial pickup delay and the driver’s behavior — we’ll make sure to review this with our team to keep improving. Your comments help us provide an even better service, and we’d love to welcome you again on a future trip! 🚖✨

Regards,
Sandra L.

Rated 5 out of 5 stars

Excvellent experience

Had to book a transfer between Palma and Sa Coma at short notice. This was the only site where I could get availability. Price was good compared to other private taxi options, communication was excellent (including text messages giving the drivers' numbers). Journeys were flawless, with drivers arriving exactly on time, very courteous and polite. Would definitely recommend.

August 28, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Peter,

Thank you so much for your kind words! 🌟
We’re delighted to hear that everything went smoothly with your transfer and that you appreciated our communication and punctual drivers. It’s great to know you found our service reliable and well-priced.
We’d be very happy to welcome you again on your next trip! 🚖✨

Regards,
Sandra L.

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Rated 5 out of 5 stars

Excellent overall service

Excellent overall service. Immaculate top quality vehicle, helpful friendly driver, plenty of advance info provided, perfectly prompt. Cannot fault the service.

September 1, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Steve,

Thank you so much for your fantastic feedback! 🌟
We’re delighted to hear you enjoyed the immaculate vehicle, our friendly driver, and the clear communication throughout. 🚖✨ Punctuality and comfort are always our top priorities, and it’s wonderful to know we delivered on all fronts. We truly appreciate your kind words and look forward to welcoming you again! 🙌😊

Regards,
Sandra L.

Rated 5 out of 5 stars

A First Class Service

A First Class Service ! Totally outstanding as such. A very customer orientated company makes you feel very comfortable with them all the way.
I highly recommend this company to anyone , this is our 2nd year that we use them, and we are very satisfied.
You will not regret their services.

August 31, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Gary,

Thank you so much for your wonderful review! 🌟
We’re thrilled to know you consider our service “First Class” and that you’ve chosen us again for a second year. 🚖✨ Our team works hard to make every journey as comfortable and customer-focused as possible, and it’s truly rewarding to hear that reflected in your experience.
Your recommendation means a lot, and we can’t wait to welcome you again on your next trip! 🙌😊

Regards,
Sandra L.

Rated 5 out of 5 stars

Would definitely recommend this company

Would definitely recommend this company. It was a seamless process, even though our outward flight was delayed by an hour and a half - I text the driver to let him know and he answered immediately to say he’d be there when we arrived anyway. The car was clean and stylish, the driver helpful and friendly. Our pick up to go back to the airport was equally as seamless. We had a text the evening before our transfer to reassure us our driver would be there for us the following morning. They may not be the cheapest transfer company out there but I’d definitely recommend solhop if you want a stress free transfer

August 23, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Tamsyn,

Thank you so much for sharing your detailed experience! 🌟
We’re delighted to hear that everything went smoothly, even with the flight delay ✈️, and that our driver’s quick response gave you peace of mind. Knowing you found the car clean and stylish 🚖, and the service friendly and reliable both ways, makes us very proud. We may not be the cheapest, but we always aim to provide stress-free, top-quality transfers — and your recommendation means the world to us. 💛 We look forward to welcoming you again!

Regards,
Sandra L.

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