You’re always a little apprehensive booking a service on-line but everything was great. Email and text confirmation received 48 hours in advanced which was reassuring. Driver’s phone number sent thr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Transfer arrived early which was great. Driver was in a suit, shirt and tie and very clean and comfortable Mercedes van. This is our 6th time using Solhop in various locations and would definitely use... See more
Company replied
⭐⭐⭐⭐⭐ Excellent service from Solhop. Despite flight and baggage delays, my driver waited for me without any issues. Clean car, professional driver, and a safe, comfortable journey to Almuñécar.... See more
Company replied
Excellent service Cancel for free if your plans change Pay only AFTER taking trip Very competitive prices Same price or less than some taxis with the added benefit of pick up Extremely court... See more
Company replied
Company details
Written by the company
Solhop provides high-quality airport transfers throughout Spain, combining professional service with a more sustainable way to travel. A large part of our fleet consists of Tesla electric vehicles, offering a smooth, quiet and premium journey while significantly reducing emissions compared to traditional transport. From the moment you arrive, you can enjoy a cleaner, more comfortable travel experience without compromising on reliability or service. Whether travelling for business or leisure, our experienced drivers ensure punctual, stress-free transfers with a strong focus on comfort, cleanliness and attention to detail. Every day, hundreds of travellers trust Solhop for dependable transfers from Málaga, Palma de Mallorca and — now with a more modern and environmentally responsible approach to private transport.
Contact info
Paseo de Reding 43, 1º Izquierda, 29016, Malaga, Spain
- +34 693 900 900
- bookings@solhop.com
- solhop.com
4.9
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible organization.
Terrible organization.
You book in advance, pay in advance and than in the night they cancel.
December 22, 2025
Unprompted review
Reply from Solhop
Dear Rein,
We’re truly sorry for the inconvenience caused and we understand how frustrating this situation can be. We would like to clarify that although payment is made in advance, it does not always guarantee availability. In particular, bookings in island destinations require at least 24 hours’ notice in order to properly confirm vehicles and drivers.
Unfortunately, when reservations are made with less notice or when unexpected operational issues arise, cancellations can occur despite our best efforts. In these cases, a full refund is always processed according to our policy.
We appreciate your feedback, as it helps us improve our service, and we sincerely apologize for any disruption this may have caused to your plans.
Regards,
Sandra L.
Advertisement
Good communication on time and a smooth…
Good communication on time and a smooth ride
December 6, 2025
Unprompted review
Reply from Solhop
Dear David,
Thank you very much for your kind review!
We're happy to hear you enjoyed our good communication, punctuality, and smooth ride.
We hope to see you again soon! 😊🚗
Regards,
Sandra L.
Reply from Solhop
Dear Kund,
Thank you so much for your lovely review!
We’re delighted to hear that everything was on time and that you had a helpful and kind driver, as well as a clean car 🚗😊
We truly appreciate your feedback and hope to see you again soon!
Regards,
Sandra L.
Great communication and punctuality
Great communication and punctuality
November 22, 2025
Unprompted review
Reply from Solhop
Dear Gandolfi,
Thank you very much for your kind review!
We’re delighted to hear that you were happy with our communication and punctuality 😊🚗 We look forward to assisting you again in the future!
Regards,
Sandra L.
Excellent customer service.
Excellent customer service.
Booking on the website was straight forward and easy which was perfect for a non tech like me! The driver was waiting for me. He was charming and made the journey from Alicante to my destination informative and interesting. All in all a great experience and I would have no hesitation in recommending Solhop :-)
November 9, 2025
Unprompted review
Reply from Solhop
Dear Yolanda,
Thank you so much for your wonderful review! 🌞
We’re delighted to hear that the booking process was easy and that your driver made the journey from Alicante enjoyable and informative. 🚗💬
It’s fantastic to know you had such a great experience — we truly appreciate your recommendation! 🙌
Regards,
Sandra L.
Advertisement
Airport Transfer Malaga to Estepona
The communications before travel was excellent. Collection was punctual, despite slight delaying arrival. The driver made contact on arrival giving us his location in the Terminal. He was smart in appearance and his vehicle was sized appropriately for our sports equipment, equally clean and well presented. Transfer time was as predicted.
November 5, 2025
Unprompted review
Reply from Solhop
Dear Barry,
Thank you for your detailed and thoughtful review! 🌟
We’re so glad to hear that communication, punctuality, and comfort met your expectations. Our drivers always aim to make each transfer smooth and professional — we’re delighted it all went perfectly for you. 🚘
We hope to see you again soon on your next trip with Solhop!
Regards,
Sandra L.
A pleasure to travel with solhop again…
A pleasure to travel with solhop again 100% reliable as always
November 9, 2025
Unprompted review
Reply from Solhop
Dear Steve,
Thank you for your trust! 😊
It's a pleasure to have you back and to know that you continue to rely on Solhop.
Until next time! 🚗✨
Regards,
Sandra L.
Good professional company
Good professional company, use them three to four times a year and they have never let us down They always text the day before a pickup with contact details of your driver. The cars are good makes and always clean and tidy. Highly recommend.
October 31, 2025
Unprompted review
Reply from Solhop
Dear Nick,
Thank you so much for your wonderful review and continued trust in us! 🌟
It’s a real pleasure to know that you use our service several times a year and that we’ve consistently met your expectations. We’re glad you appreciate the professionalism of our team, the clean and comfortable cars, and the clear communication before each pickup. Your recommendation truly means a lot to us — we look forward to welcoming you on board again soon! 🚗😊
Regards,
Sandra L.
Brilliant and reliable service
Easy to book
Great drive by a professional friendly driver in a nice car
Perfect service
October 25, 2025
Unprompted review
Reply from Solhop
Dear Neil,
Thank you very much for your wonderful review!
We’re happy to know that the booking process was easy and that you enjoyed a pleasant journey with our professional driver.
We truly appreciate your feedback and hope to see you again soon!
Sincerely,
Dan M.
Advertisement
Great vacation start
Our driver was waiting for us after we had collected our bags at the Granada airport. The vehicle was great and no issues for baggage for the 4 of us.
October 26, 2025
Unprompted review
Reply from Solhop
Thank you very much for your lovely review! 🌟
We’re happy to hear your driver was ready and waiting at Granada Airport, and that the vehicle was comfortable with plenty of space for your luggage.
We really appreciate your feedback and hope to drive you again soon! ✨🚘
Regards,
Sandra L.
Excellent service
We were group of 11 . The taxi reached on time and very welcoming driver and spacious vehicle.
Also Solhop adjusted our pick up time on return journey which was very helpful .
October 23, 2025
Unprompted review
Reply from Solhop
Thank you so much for your kind words! 😊
We’re delighted to hear that everything went smoothly for your group — from the punctual and friendly driver to the spacious vehicle.
We’re also glad we could adjust your return pick-up time to make things easier for you.
We hope to see you again soon on your next trip! 🚐💛
Regards,
Sandra L.
10/10.
10/10.
I always use Solhop when on holiday in the Costa Del Sol and will continue to do so.
Highly recommend 👍🏻
October 26, 2025
Unprompted review
Reply from Solhop
Dear Stephen,
Thank you so much for your continued trust and wonderful review! 🌞
We’re delighted to hear that you always choose Solhop when visiting the Costa del Sol — it means a lot to us.
We look forward to welcoming you again on your next holiday! 🚗💛
Regards,
Sandra L.
The pick up was right in time
The pick up was right in time. Drivers were very friendly and drove us safe to where we wanted to go. Thanks again. We will contact you again, when we need transportation next time.
October 18, 2025
Unprompted review
Reply from Solhop
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that everything went perfectly — from the punctual pickup to the friendly drivers and safe journey.
We truly appreciate your trust and look forward to welcoming you again on your next trip! 🌟
Regards,
Sandra L.
Advertisement
Received on the spot in time and…
Received on the spot in time and cordially with good driving, as always.
October 24, 2025
Unprompted review
Reply from Solhop
Dear Anita,
Thank you so much for your lovely review! 😊 We’re really happy to know that everything went perfectly — from the punctual pickup to the friendly service and smooth driving. 🚗💨
It’s always a pleasure to have you travel with us, and we truly appreciate your continued trust and support! 🌟
Regards,
Sandra L.
What an excellent taxi and transfer…
What an excellent taxi and transfer service. Everything on time as promised, with very good communications to keep us informed
October 24, 2025
Unprompted review
Reply from Solhop
Dear Graham,
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that everything was on time and that our communications kept you informed. We look forward to serving you again soon! 🚖✨
Regards,
Sandra L.
Great service
Great service! We have used the company several times now and have recommended them to family and friends. Drivers are always polite, smart and on time. The cars are always clean and tidy.
October 21, 2025
Unprompted review
Reply from Solhop
Dear Metcalfe,
Thank you so much for your kind words! 😊
We’re thrilled to hear that you’ve had consistently great experiences with our service. We really appreciate your recommendations to family and friends, and we look forward to welcoming you on your next trip! 🚗✨
Regards,
Sandra L.
Fantastic experience
Fantastic experience … driver was waiting on arrival, had sent a message as the plane landed explaining where he would meet us. Car was spotless and dropped us right to door of hotel.
October 20, 2025
Unprompted review
Reply from Solhop
Dear Mary,
We're so glad to hear your experience was seamless, starting the moment you landed. We aim for that level of detail, so it's great that the message explaining the meet-up spot helped you connect with your driver quickly.
We always ensure our cars are spotless and that you get dropped right to your hotel door.
Thank you for choosing us, and we look forward to your next trip!
Regards,
Sandra L.
Advertisement
Great airport transfer service for Malaga & surrounding areas
Great communication by email and text messages. Drivers always on time and are very professional.
October 20, 2025
Unprompted review
Reply from Solhop
We're so pleased to hear that you valued our great communication via email and text. We believe keeping you informed is key to a stress-free experience.
It's also wonderful that you consistently found our drivers to be on time and very professional. We'll be sure to pass along your compliments to the team!
We look forward to providing you with the same excellent service on your next journey.
Regards,
Sandra L.
The transfer service that your company…
The transfer service that your company provided for my wife and I recently was first class. The driver met us at Malaga Airport and the transfer to our apartment in Marbella couldn’t have gone any smoother. A luxury vehicle for our transfer immaculately clean and tidy and a driver who was very professional and friendly
October 7, 2025
Unprompted review
Reply from Solhop
Dear David,
We're absolutely delighted to hear that your transfer from Málaga Airport to Marbella was seamless and that we exceeded your expectations.
Providing a luxury, immaculately clean vehicle and a driver who is both professional and friendly is exactly the high standard we aim for.
It was a pleasure to serve you and your wife. We hope to welcome you both back on board for your next trip!
Regards,
Sandra L.
Perfect
Perfect, great communication and fantastic service. The best!
October 20, 2025
Unprompted review
Reply from Solhop
Dear Jamie,
What a fantastic, concise review! 🌟
Thank you so much for your kind words. We are thrilled to hear you experienced perfect communication and fantastic service. Getting the title of "The best!" is the highest praise we could ask for!
We look forward to serving you again soon!
Regards,
Sandra L.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.