Solidgigs Reviews 68

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I love the layout of the website and how easy it is to navigate. The plethora of relevant leads due to the filter feature has also been extremely helpful when searching for leads. Easy to pitch too!

Rated 5 out of 5 stars

The breadth of jobs on the platform stands out. Moreover, the The listings are curated and current — no duplicates, no dead links. Every posting I came across was transparent about location requi... See more

Rated 5 out of 5 stars

As a freelancer, SolidGigs works great in my workflow. Find a gig, apply, move on. Would recommend to any freelancer (or even someone looking for something more full-time) who wants less searching and... See more

Rated 3 out of 5 stars

It was good that I was constantly getting timely gig updates. The daily updates weren't being given in excess. According to the criteria I selected, the gig appeared in my mailbox. I like the fact tha... See more

Company replied

Company details

  1. Career Guidance Service

Written by the company

We help freelancers get better leads—on autopilot.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

68 reviews

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No history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Honestly I wasn’t using much this…

Honestly I wasn’t using much this platform as I got offered a full time job but since I created an account I was receiving many emails with interesting job opportunities and customer support was very attentive to my needs and even deed compromise for me. For this I rank my experience with 5 stars

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Best app for freelancers ...

Best app for freelancers .... using since few days and yhh it's working pretty fine for me. Got enough leads since I took the subscription. Helped me to save my time and earn more.
Best app to maximize your income.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Solidgigs makes it easy to find freelancing jobs

Solidgigs makes it easy to find freelance jobs without consuming too much time finding freelance jobs. It is easy to set up rules and find relevant jobs. SolidGigs is a worthwhile investment for serious freelancers looking to streamline their job search and boost their freelance careers.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

SolidGigs stands out as a valuable tool…

SolidGigs stands out as a valuable tool for freelancers looking to streamline their job search process. Its curated lists and user-friendly interface make it a worthwhile investment for those in mainstream freelancing fields. However, the cost and potential field limitations are factors to consider. Overall, if you are a freelancer who values time and efficiency and operates in a common field, SolidGigs can be a powerful addition to your freelancing toolkit.

June 24, 2024
Unprompted review
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Rated 5 out of 5 stars

Solidgigs as a helpful tool for freelancers!

As for someone like me who values the benefits of an application where I can received a gig based on my customized filters, it is such a great help for me! One thing that I found fascinating is the "ease of use", right from start, the registration is easy, and after the register you will be needing to select your preferred filters, that will match your exact skills or keywords if you are looking for a certain technology (eg: C#, PHP)

And unlike any other freelancing web applications that I have used, this is one of the most straightforward one, where I do not need to go back again and again to know how it really works.

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great support and service

I encountered an issue initially with an unauthorized payment, but I was pleasantly surprised by the swift response from the support team. They addressed the problem promptly and effectively.

I must say, the support I received was exceptional, contrary to some negative feedback I've seen. My experience with Solidgigs has been fantastic, both in terms of the service itself and the support provided.

Overall, I'm highly satisfied with my experience with Solidgigs!

May 2, 2024
Unprompted review
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Rated 3 out of 5 stars

Solidgigs won't cancel account

UPDATED: Someone did eventually reach out to cancel my account, so that was settled. However, it does speak to the user experience that it took a lot of maneuvering to get the account canceled. I'm told that's being fixed. I did start getting plenty of leads in the time between my email and the account closure, but no matter how I tried, I couldn't find any that worked for me. It might work for some.

Solidgigs won't cancel account. I followed all of the instructions, and when you get to the cancelation page, it won't confirm. It just takes you back to the home page. I've disputed the charges with my bank and put in all the correct tickets, but this site has never, not once, sent me any leads, and just keeps taking my money.

February 9, 2024
Unprompted review
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Reply from Solidgigs

We are definitely working to fix this. Thank you for your patience and for the updated details in your review. Have a great day!

Rated 1 out of 5 stars

no customer service and website not working

Once you sign up for the free trial, it's not possible to cancel it as the page is not working, and the customer service isn't replying. Also, I haven't received any leads in the first days

January 19, 2024
Unprompted review
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Reply from Solidgigs

Hello, Elisa. I'm sorry to hear you've had a poor experience. You can reach us at team [at] solidgigs.com and we'll be happy to resolve any issues you're facing. We're working hard to improve our customer support isssues.

Rated 1 out of 5 stars

Zero stars. Bad Service. No Response.

If I could give them a zero, I would. Each "gig" came in its own email, which meant multiple emails clogging our business's inbox every day. The "gigs" were often employment and job posting so many were not even useful.

We cancelled our 7-day free trial (which we received no reminder about so mark your calendars) about 12 hours too late and were charged for a month of service.

We reached out to ask them for a refund because we legitimately could get 0 value out of their service. We received a automatic email that we would be contacted within 2 business days but never heard anything from them, even after follow up.

We disputed their charge with our credit card....which they finally (surprise) responded to ...to fight us on. WOW, awful service...if you can even qualify it as a service

May 26, 2023
Unprompted review
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Reply from Solidgigs

Thank you for this honest review. In the months since you've use SolidGigs, we're happy to tell you we've made MANY improvements:

1. Users can now select how often they would like email alerts (immediately, every 30 mins, hourly, daily, etc.) No more clogged inboxes!

2. We have fixed our filtering and gig-hunting teams so we don't send employment opportunities anymore. Only contract work. Occasionally (very occassionally) part-time work.

3. We've bulked up our customer service processes for much faster response times.

We accept that we had lots to improve. And we're working to improve it. Thanks!

Rated 1 out of 5 stars

Very bad service, but good leads

I am one unlucky user that got the account blocked right after the free 7 days trial and after I paid the first month. After 7 days they are incapable of restoring the account, and I can't access my account to cancel the service, download a payment receipt or invoice, not to mention that there are no more leads coming in. Highly incompetent company, I regret ever trying their services and I absolutely do not recommend it.
Later edit - I got back the access to the account, but I still can't see the last payment receipt.
What is good about the website: when it works, you get good leads, daily.

July 3, 2023
Unprompted review
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Reply from Solidgigs

Thank you for this honest review. Admittedly, our customer service has really suffered in the past. We have taken measures to improve our customer support processes and dramatically improve response times and successfully resolved tickets.

We're glad the product itself worked well for you. Thanks for helping us be better!

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Rated 1 out of 5 stars

No leads at all!

I paid R600 for nothing. I have no leads. You people haven't been sending me transcription jobs. Instead you send me jobs that I have no experience or interest in. I just want my money back that's all!

February 26, 2023
Unprompted review
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Reply from Solidgigs

Hello, Shanice. We're happy to help. Please send an email to team [at] solidgigs.com and I'm sure we can get it all sorted out.

Rated 5 out of 5 stars

Problem was fixed

They charged me 35 USD for the 1 month membership, but when I access SolidGigs, it says membership expired. They charged me 35 USD and after the 1 week free trial, I can't access it? Either give me my membership or give me my money back. Their support doesn't do anything to help either. I have contacted support twice within the past week and have received no reply.

Edit: I finally received a reply. I will change my review depending on what happens.

Edit 2: The problem was fixed.

January 22, 2023
Unprompted review
Rated 1 out of 5 stars

COMPLETELY irrelevant offers

I'm a senior fashion designer, the first 10 offers I got from them were for curriculum writer, webdeveloper, wordpress developer, junior graphic designer etc etc.
Completely irrelevant

January 8, 2023
Unprompted review
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Reply from Solidgigs

Thanks for this honest review! Our matching has improved 10-fold since January of 2023. We'd invite you to try it again. Cheers!

Rated 3 out of 5 stars

High-quality leads updated promptly

It was good that I was constantly getting timely gig updates. The daily updates weren't being given in excess. According to the criteria I selected, the gig appeared in my mailbox. I like the fact that you could also get gigs outside of the United States, Whenever you feel the need, you may also update your gig preferences. The gig's scope didn't particularly impress me. It seems constrained to particular gigs. The only solace is that they promised to add Keywords to the search list to broaden the scope of the leads.

October 4, 2022
Unprompted review
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Reply from Solidgigs

Hey, Samuel. Thank you for your honest review. Yes, we are working on an all-new version launching soon. We'll begin employing AI to scale up the number of total searches and you'll be able to narrow down those searches with as many keywords as you want. So it's the benefit of massive scale, with the value of niche leads. Can't wait to show it to you!

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Rated 5 out of 5 stars

''Solid gigs'' is really what they are about!

''Solid gigs'', first of all, I just love the brand name and they really reflect it all throughout their customer service to ... 🥁 sending me solid gigs. Preston has been very helpful in helping me find what I was looking for and I am very grateful. It's totally a rock star team, dedicated to getting you freelance leads on autopilot. Whether you're looking for short or long-term projects or even looking for a full-time position worldwide or within the US, they work for YOU to make sure you are a satisfied client. Thank you again Preston :)

October 1, 2022
Unprompted review
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Reply from Solidgigs

Wow! What an amazing endorsement. Thank you so much for the kind words! Glad you're getting so much out of your SolidGigs subscription. Cheers.

Rated 5 out of 5 stars

Didn't work for me, but still useful

I'll start this off by saying, no, it didn't work out for me. Solidgigs is designed for more mainstream-type freelancers, not one-off jobs or niche fields. It doesn't 100% match all the time, but between the flood of jobs sent your way, I can easily see how useful this site would be for freelancers in larger fields. Their customer service was great as well.

September 30, 2022
Unprompted review
Solidgigs logo

Reply from Solidgigs

Thanks for the feedback, Jade! We really appreciate it. We're definitely trying to get better at delivering much more niche gigs to some of our users now that we've figured out how to do it well for more mainstream freelancers. We wish you the best of luck moving forward!

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