Solis Therapy Reviews 118

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the quality of the products, describing them as well-designed, robust, and effective, leading to significant improvements in sleep, energy levels, skin health, and pain reduction. Many people highlight the exceptional customer service, noting the staff's helpfulness, responsiveness, and commitment to providing specific advice and personalized plans. The overall user experience is frequently praised, with customers finding the products easy to integrate into their daily routines and appreciating the positive impact on their well-being. However, some reviewers were not happy with the customer service, citing issues with slow responses, conflicting information, and difficulties in resolving problems with faulty products or delivery. A few other people also felt that there were problems with product delivery, including damaged items upon arrival or products that were never received.

What people talk about most

Product

Consumers generally express high satisfaction with the product, often describing it as a quality piece of... See more

Quality

People report positive experiences with quality, often describing products as well-designed, robust, and... See more

User experience

Users describe positive interactions with the user experience, often finding the product relaxing and a... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the outstanding and exceptional... See more

Service

Customers consistently note positive experiences with service, often highlighting the staff's readiness to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using my Solis red light panel for a while now, and I’m genuinely impressed with how much it’s improved my sleep and overall energy levels. I use it just before I go to bed and again first... See more

Rated 5 out of 5 stars

Such good customer service, I had quite a few questions about usage and they were always ready to help. I would give excellent but I'm not consistent enough with usage. The device is well design a... See more

Rated 5 out of 5 stars

I purchased the Spectrum Supreme Panel Package on the 2nd of August, I am absolutely blown away by the results already. My skin tone has noticeably improved, and both my daughter and son—who are you... See more

Rated 5 out of 5 stars

I recently purchased a Solis x300-1 , I was directed to Solis by a friend who has had remarkable response to reducing his asthma issues with Solis red light therapy. My problems relate to soft tissue... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

118 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Service EXTRAORDINARY, Great product too

Firstly, the product is great. I have the Solis Solo 2 and it does what it says on the tin. My skin looks great - my wife has used it for her lady pains, I use it for hair regrowth too - highly recommend.
The customer service was the best part. I had an issue with delivery and Mae in customer service could not have been more helpful and attentive. Above and beyond, a real credit to this company.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality product, effective and brilliant customer service.

I purchased a Spectrum SOLO panel 2.0 from this company. I received an update that there would be a delay in delivery due to a delay in stock being delivered. They were then very proactive in getting the item shipped directly from the supplier country and it arrived really quickly. I was asked what I would be using the unit for and received a personalised - very clear and useful instructions on how to use it to tackle that problem. When I asked another question it would dealt with swiftly. And after that excellent service, the unit has greatly helped with helping me to get to sleep - really pleased with the quality of the item and customer service. Highly recommend.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

So helpful for inside and out

I have found my red light panel so helpful for many different reasons. Initially I was looking for improvement in skin quality, and whilst I have had feedback that my skin is glowing a bit more, the real impact has been on how I feel. I notice that in myself I feel happier and more balanced, my sleep feels better, and I genuinely feel like I am doing something that is good for me inside and out. I tie it in with a morning meditation, no more than 10 minutes, and honestly I wouldn't want to live without it now. I love it!

March 21, 2026
Unprompted review
Rated 3 out of 5 stars

Large panel…

I brought a large panel and was very excited to receive it. But after 5 months I don’t see any difference in my skin or hair, I have been using it 4/5 times a week also.

March 15, 2026
Unprompted review
Solis Therapy logo

Reply from Solis Therapy

Hi Michelle,

We’re sorry to hear this.

We would be very happy to review how you’ve been using the panel and offer some advice to help ensure you’re getting the most out of it.

Please feel free to reach out to us at hello@solistherapy.com and we’ll gladly assist.

Rated 4 out of 5 stars

I really like the light panel and use…

I really like the light panel and use it daily. I have a lower back issue and it helps ease the stiffness in the morning. Solis customer service is very good with only one exception. I took up the offer of the free consultation but was told that the founder was out of the country at the time. Have heard nothing since however overall customer service makes me feel that there is a genuine attempt to keep in touch with customers unlike some others who have no further contact once you have paid your money.
My question is that there is no data to say what are the long term effects of using what are quite powerful lights. I would be interested to know if there are. I follow some scientists who also express concern about the consequences of long term use of high powered red light on the body while acknowledging their positive effects. I will continue to use mine anyway. Thank you for your support. Have recommended you to others.

March 14, 2026
Unprompted review
Rated 4 out of 5 stars

Red light therapy, worth a go.

As red light therapy is something I've always wanted to try Solice have been great. Was a delay in delivery, but the communication was brilliant.
So ive set up the tower in my bedroom, the reason being im using red light for recovery. I'm a active older athlete, yoga, gym, and sauna protocols.
My experience so far is great, it helps with sleep, helping to fall to sleep quicker then usual. And as all athletes know, this is no 1 for helping the body rejuvenate. Have also notice a difference in my mood.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

I’m absolutely delighted with my lamp

I’m absolutely delighted with my lamp — it’s quickly become a natural part of my daily routine.

The team were excellent from start to finish, keeping me fully updated throughout the ordering and delivery process. I’m due to undergo heart surgery in the coming weeks, and they even went as far as creating a personalised red‑light recovery plan for me.

Their care, communication, and attention to detail have been outstanding, and I couldn’t be happier with both the product and the service.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

To start with I had a few hiccups with…

To start with I had a few hiccups with the delivery which was delayed which made me a bit nervous but both Freddie and Josh were always available and sorted it out for me and I was grateful for that.
I’ve been using my panel for three months now and love it.
I think it’s definitely helped me with this gloomy weather that we’ve had in keeping my spirits up,I really miss the sunshine so much in the winter and I’ve also had a few nice comments regarding my skin.
For me it was a big purchase and I’ve no regrets,I believe Solis is a good company with great after sales service.
Jen.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

I bought the Solis panel on the recommendation of my acupuncturist for two torn cartilage in my knee & arthritic hands. After a lot of research I decided on Solis as it met all the safety standards & was clinically graded. I had a ton of questions all patiently answered by Mae prior to purchase. I received a custom made plan explaining exactly how to use the equipment, settings, areas, duration & frequency for my needs. Then a follow up call about 12 weeks after delivery from Freddie checking if I had any queries. Excellent customer service. So has it worked? Definite improvement in my hands, swelling & pain reduced, trigger finger virtually gone. Knee pain I think has lessened. Wouldn't hesitate to recommend.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

A vast improvement!

My skin has greatly improved since using my Sollis lamp for several weeks now. My rosacea has all but gone and the dark age spots on my neck and chest are much reduced. I'm so pleased I sent my mask back as it did nothing at all, and purchased this instead!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

I am over the moon with the results I…

I am over the moon with the results I have got from using my red light panel. I purchased this in November 2025 . I am using this for wrinkles. I just wished I knew about this light therapy years ago . The results are clear to see . The company is exceptional and help you . They care about their customers outstanding.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

Ignored by the head of Customer…

Ignored by the head of Customer service.
Promised replacement glasses 1 months ago and then ignored.

December 2, 2025
Unprompted review
Solis Therapy logo

Reply from Solis Therapy

Hi there,

I want to assure you that this hasn’t been ignored intentionally.

I’ve checked through our inbox and I’m having a hard time locating the email, as we don’t currently have enough information to match it to an order or previous conversation. To allow me to deal with this with the utmost urgency, could you please email us your details (name/order number) again as soon as possible under the subject line: “Broken Glasses”

I’ll make sure this is picked up and resolved immediately.

Kind regards,

Mae
Head of Customer Service

Rated 5 out of 5 stars

I wish I'd discovered this sooner

I love my Solis red light panel. The pain relief it gives me is incredible. 20 minutes (10 mins on my hip and 10 mins on my back) 4 or 5 times a week.
It has also made a difference to my sleep , I had a really disturbed sleep pattern and I am now getting a better quality of sleep, more deep sleep and feeling much more rested. I wish I had known about this sooner. :-)

December 28, 2025
Unprompted review
Rated 4 out of 5 stars

A great product

its a great product, really easy to use and the brand sent regular emails with tips on how to get the best from it which was helpful

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

outstanding customer service

I purchased a red light therapy lamp from Solis, and the customer support was truly outstanding. Communication was fast, clear, and genuinely helpful at every step. Questions were answered competently and with a level of care that is rare today. The product quality and the overall customer experience exceeded my expectations. A company that clearly takes responsibility and service seriously. Highly recommended.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Solis for the last…4 months

I have been using Solis for the last few months and I have seen a massive improvement in my psoriasis and sleep. The psoriasis has disappeared from my right elbow and all most gone from my left. The team have been extremely helpful with my endless questions about how best to use the device. Would recommend to anyone.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

How Solis RLT has improved my life

After spending weeks searching RLT online I purchased an RLT Panel from Solis.

I am now on my 5th week of using it and I am overjoyed at the results.

The constant pain I get in my knees & my hip has dropped considerably (I suffer with osteoarthritis) - meaning that my runs are more enjoyable - pre RLT I would feel an horrible joint inflammation pain during my runs and after even taking days to ease off.
I have a competition in a couple weeks so it will be interesting to see how my body responds/reacts. I’m keeping my fingers crossed.

My face is feeling smoother - the wrinkles are less pronounced but also i am not getting any ingrown hairs on my chin anymore - which means i do not have scars or blemishes in that area of my face.

My mood has improved significantly - I’m not a winter person and I always get very depressed that time of year due to the darkness - however I feel very happy now.

My sleep seems to have improved - I do wake up in the night but fall back asleep whereas before I would be awake for many hours and most times unable to get back to sleep.
I’ve gone from getting 4hrs sleep max to now sleeping an average of 7hrs.

Also I feel more confident, much more confident!!!

I’ve now been using my Solis panel for 6 months and I’m still very happy with this purchase.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Did a lot of research into red light therapy before purchasing the Solis panel. This panel is so much more powerful than a mask and it’s easier to use, no faffing about, just switch on and relax - even my dog likes it!

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing results! Better sleep and more energy!

I’ve been using my Solis red light panel for a while now, and I’m genuinely impressed with how much it’s improved my sleep and overall energy levels. I use it just before I go to bed and again first thing in the morning, it’s become part of my daily routine.
Since starting, I’ve noticed I fall asleep more easily, sleep more deeply, and wake up feeling refreshed and energized. It’s such a simple but powerful addition to my routine, and I can honestly say it’s made a noticeable difference to how I feel every day. Highly recommend!

October 23, 2025
Unprompted review

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