You could, certainly improve the comunication!! For more than 10 days I had no word about my order! The product is amazing! After a while I received my order!
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Company details
- #38 of 39 best companies in Sunglasses Store
- #272 of 295 best companies in Clothing Store
- #105 of 115 best companies in Fashion Accessories Store
Information provided by various external sources
Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Contact info
5th Avenue 665, 10022, New York, United States
- solsticesunglasses.com
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Waiting for my order I made which was…
Waiting for my order I made which was June 12,2026 and it’s July 1,2026 and it still have be not been delivered 😠🙁
My single item still hasn’t even…
My single item still hasn’t even shipped yet.. mind you I placed my order on May 24th. Today is July 2nd
Excellent customer care and service…
Excellent customer care and service knowledge, Great prices ,Quality fast shipping
It’s taking a long time to process the…
It’s taking a long time to process the order and I’m a little worried because they’re a bad Google reviews saying some delays in shipping and some people that don’t get their product
Poor communication
Poor communication when my order was late caused me to purchase a different pair of glassses for a trip. There should have been plenty of time with the 7-10 business days they said. Skeptical about buying anything else from them.
Bent temple
They took longer than expected to arrive, and one of the hinges was bent, causing the left temple to point downward. I had to take them to an optician to have them fixed because I didn’t want to wait through those long delivery times again.
the delivery service was prompt
the delivery service was prompt
the issues about the undelivered sunglasses was resolved promptly
I still havent got tracking number its…
I still havent got tracking number its been like 9 days
thank uu im grateful whit us
Poor communication
Poor communication. To long for lab work and delivery. Other companies processed and fulfilled in half the time.
Very professional easy process tracking…
Very professional easy process tracking was available start to finish and product was as described will buy again 👍
Finally getting them after a month of…
Finally getting them after a month of waiting!! Awesome pair of Sunglasses!! Well worth the wait!! God Bless You and Thank You!!!!
Product was perfect as shown
Product was perfect as shown! Loved my Versace sunglasses!! Only thing was that shipping took 2 weeks a little to long other then that great!
I have still not received my item
Ordered item on 6/09. Was told that I will not receive item until August. Extremely disappointed.
Delayed shipping although it stated…
Delayed shipping although it stated that the sunglasses were in stock and would ship within 2-3days. It’s currently 2 weeks + and I have yet gotten my sunglasses.
My theory is-there is so much competition online and companies will sell you a dream to get a sale!!!!
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