You could, certainly improve the comunication!! For more than 10 days I had no word about my order! The product is amazing! After a while I received my order!
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Company details
- #38 of 39 best companies in Sunglasses Store
- #272 of 295 best companies in Clothing Store
- #105 of 115 best companies in Fashion Accessories Store
Information provided by various external sources
Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Contact info
5th Avenue 665, 10022, New York, United States
- solsticesunglasses.com
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Product was perfect as shown
Product was perfect as shown! Loved my Versace sunglasses!! Only thing was that shipping took 2 weeks a little to long other then that great!
I have still not received my item
Ordered item on 6/09. Was told that I will not receive item until August. Extremely disappointed.
Delayed shipping although it stated…
Delayed shipping although it stated that the sunglasses were in stock and would ship within 2-3days. It’s currently 2 weeks + and I have yet gotten my sunglasses.
My theory is-there is so much competition online and companies will sell you a dream to get a sale!!!!
I called and the person that answer was…
I called and the person that answer was 100% cordial and knowledgeable not sure the date it was few days ago
Do not buy online!
Received a used pair of scratched up sunglasses. Customer service was terrible, and after sending them pictures they said they had to review them in person without sending me a prepaid return label. Ridiculous!
Comunication
You could, certainly improve the comunication!! For more than 10 days I had no word about my order!
The product is amazing!
After a while I received my order!
They don't resolve my problem my…
They don't resolve my problem my package it wasn't delivered and don't resolve nothing...never going to buy here again
Communication
Communication, lack thereof I should say, is TERRIBLE! No updates and no answers.
Love my glasses
Love my glasses. Comes pretty fast. Second order from them. Will order again
Restocking fee not disclosed when…
Restocking fee not disclosed when glasses don’t fit!!!
This company is a fraud they tried to…
This company is a fraud they tried to charge and never sent me the merchandise. DO NOT BUY FROM THEM!
Glasses was very fragile and they don’t…
Glasses was very fragile and they don’t seem like the real ysl glasses
Great shades!
Great Store
First time buyer and very happy with the service, price, and selection of luxury eyewear in the store. Will be coming back for future purchases. Thank you Lisa L. for responding to my inquiry in a timely fashion.
Purchase was hassle free and delivery…
Purchase was hassle free and delivery was really fast
I love the glasses everybody asks about…
I love the glasses everybody asks about them and I see great
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