While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the platform easy to use and highly effective for music promotion, leading to significant increases in listeners and streams. Reviewers highlight the service's legitimacy and ability to connect artists with real listeners and established curators, providing genuine exposure. This has been crucial for expanding audiences and gaining traction, with many seeing their music reach new territories and achieve significant growth. However, some customers also noted issues with playlist placements, reporting that some playlists did not match their music style or provided poor or incompatible placements. A few other people also felt that some playlists had fake followers or that placements were temporary, not leading to sustained engagement.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Service

Customers consistently note positive experiences with service, with many reviewers calling it one of the best... See more

Product

People report positive experiences with the product, finding it works as advertised and is a useful tool for... See more

Social media

Reviewers mention positive feedback about social media, with many customers reporting that their music was... See more

Marketing

Clients share positive opinions on marketing, with many expressing genuine surprise and satisfaction at how... See more

Reviews shaping this summary

Rated 4 out of 5 stars

During my promotion I landed on small,medium and a handful of large playlists, I did gain some new followers and listeners. I have utilized this marketing choice along with other strategies to promote... See more

Rated 5 out of 5 stars

Songtools is one of the best music promotion services out there, and one I regularly recommend to other artists. My group, "Honor Flow Productions" , has seen a clear boost in engagement since usi... See more

Rated 5 out of 5 stars

I was skeptical at first because music marketing and promotion has a lot of sketchy or fraudulent actors but these guys are legit. Their customer service is top notch, super professional, and more tha... See more

Rated 5 out of 5 stars

Like most songwriters, I've been trying to get my releases on legit playlists to increase the streams. After watching a few Youtube videos on Songtools Playlister Club, I decided to take the plunge an... See more


4.4

Excellent

TrustScore 4.5 out of 5

361 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(361)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This a great platform for artists and…

This a great platform for artists and curators alike. Unlike other platforms there is no requirement to try and match your song to a specific curator style. Here, once your song is uploaded the curators can peruse your song in their own time and select to comment or list. You don't get rejections as such which is a bonus! There are some useful promo tools as well that help boost your songs presence in the community or directly on social media.

December 15, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wonderful overall experience…

Customer service was very helpful with all of my questions and concerns. The option to speak to a real person really means a lot, in a world of preordained responses from AI. Platform is relatively user friendly, some mobile improvements wouldn’t hurt. Great service!

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Songtools has been indispensable…

Songtools has been an indispensable tool in my efforts
of marketing a brand new artist, leading to substantial play counts and algorithmic playlisting. Their system is user friendly and the services offered all appear to be legitimate for reaching new audiences. Highly recommended.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

I've looked around and tried other…

I've looked around and tried other services. $ for $, you can't beat Songtools. I keep coming back because of the quality of the playlists. I never have to worry about whether my songs will be pulled due to bottled plays. It's the best service on the market.

April 14, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Soild service

Soild service. Very easy to use and understand and everything seems very organic. They keep expanding with new offers almost every month it seems so defiantly check these guys out

April 11, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Songtools works for me

Songtools is the only thing that's really worked for me for getting played and playlisted. Facebook ads are ok but they haven't gotten the results that Songtools has. After years of languishing in Spotify oblivion I'm finally getting some play! Yas!

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!! I started with a 100 streams and now at 6.5k. It's so easy to start a campaign and watch your numbers grow. So thankful that our music has been placed in numerous playlist!! Highly recommend Songtools!

April 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Songtools is the new standard!

Song tools has been like an answer to my prayers as an alternative solution for getting my artists placed on real playlists, resulting in real streams and organic growth. Their user interface and dashboard are super easy and full of great features, making the whole process a breeze with NO need for back and forth e-mails. You are completely enabled to start and stop campaigns all on your own!

April 11, 2025
Unprompted review
Rated 3 out of 5 stars

This is the second time using Songtools…

This is the second time using Songtools playlister service. Thought we'd reserve our rating until we got a full experience from the service. First time there were issues with being placed on a botted playlist. Quality control issues with the playlister service the second time. Playlists with over 400 and 500 songs on it is just unnatural and defies a song ever getting any real exposure. Curators give grand reviews, but don't add the song? Make that make sense. Some playlists are not active or engaged for the follower count. Bad Playlister service has caused hesitancy to use the SongFly service.

April 10, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

SongTools delivers on its promises

I have used this service for the past 6 weeks - here are my impressions. They have a very cohesive set of capabilities available to their users including playlisting, social media ads, landing pages, and blogs. Their technology is top-notch making everything very accessible and seamless for the user. I am very concerned with avoiding botted playlists at all costs and they have earned my trust by having a solid process to check out all curators and their playlists on an ongoing basis. A key difference I have seen with this service, they make no guarantees to be on X number of playlists for Y duration. The curators are free to select songs and keep them on their lists for as long (or short) as they want. SongTools enables your music to be seen by curators but its success is ultimately based on its quality.

Above all, I would like to share that I have experienced positive results after working with SongTools using both PlaylisterClub and SongFly (social media ads). My streams grew steadily with playlists with a smaller following, and a pretty remarkable growth on one song on a popular playlist. The SongFly campaign was more targeted and I was able to grow fans internationally.

In my case, something I found to be in need of improvement, is their customer support. There seems to be a combo of human and AI-based support. The AI can quickly answer some questions and provide additional resources in certain cases. However, where follow-up on the initial AI response is needed, I have experienced cases with delayed responses and some with no responses from humans. Hopefully, this will be addressed moving forward.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Can't say enough good stuff about…

Can't say enough good stuff about Songtools. Our music has reached thousands of new listeners using their PlaylisterClub service, which is user friendly and full of free tools and experiences. The staff have been super attentive and easy to reach, unlike so many other services we tried. Highly recommended if you want results that won't break your bank!

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Biggest waste of money

Biggest waste of money! You pay 70€ for instagram ads and you get 50 clicks on your track. If you do it by yourself you get the 100x times on clicks.

Also the playlist promotion is trash. All the playlist are fake anf you get from playlist with 50k followers like 2 streams a week lol.

I could have used this money waay better and would get 1000x times better results.

March 28, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look