Soofancy Reviews 104

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

⁴³⁸⁻³⁴⁹⁸I purchased from bomenaa.com - false advertising, The size is only stated on the box. The shoes I received are too big when I tried them on and I know they are a full size larger when I compar... See more

Rated 4 out of 5 stars

For the 1st time ever I'm not the person who is wanting to hunt them down I ordered a handheld circular blades and saw. I sent email as it was late. (The covid deal) He responded next morning g. We r... See more

Rated 3 out of 5 stars

I will not order from this company again!!!!!!!!!!!I will not order from this company again!!!!!!I will not order from this company again!!!!!!!!!!!!!!1I will not order from this company again!!!!!!!!... See more

Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a joke

What a joke. Purchaded these "stackable" boxes from them. Got them in. They are far from what the picture showed and not good quality at all. Not even stackable. I asked for a refund (paid $102). They offered me a partial refund of $3, then $5. What a joke. I'm going to try and find a way to dispute them. This company needs to be taken down from the internet for fraudulent items and advertising.

August 13, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

DO NOT BUY FROM THEM EVER

I ordered the latest smart robot puppy. I ordered it in May and I got in August. When I opened up the package, I found that:
1. It wasn't even close to being the latest one, it was literally a toy
2. One of the legs was broken off and it was obvious that the whole packaging had been opened up before it was sent to me
3. It was all in Chinese, and I couldn't use a translator to translate it.
Do not buy from them. It's a waste of your money and I lost $40 on this piece of garbage.

August 11, 2020
Unprompted review
Rated 1 out of 5 stars

This company is a legit scammer

This company is a legit scammer. They sell products using beautiful photo. Quality in videos and photo looks good but when you recieve the product, it looks junk. Poor quality. I bought a product amounting $60. It was poor quality. Asked for refund. They gave me $4 and thats the best they can give according to email support. Please do not fall on their false advertisements.

August 6, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM Sofancy.xyz

DO NOT ORDER FROM Sofancy.xyz. It is a SCAM. Ordered car rack 5 weeks ago and never received item. Right after ordered, realized that I should have read some reviews before ordered. Emailed and never got response. Their phone number listed is disconnected. Their business address is a little house located in a deserted area. Luckily I paid for the car rack with a CREDIT card and was able to file a dispute. Just a reminder, use a CREDIT card (NOT a DEBIT card) to purchase merchandise on line because you can dispute and get a refund for SCAMS.

August 6, 2020
Unprompted review
Rated 1 out of 5 stars

Trickster!!!!!!

I suppose be check reviews before order. I just order shoe box. But I had same experience as everybody. Wrong item, poor package, damaged package, delayed delivery ,totally different as description,I paid $170.00 for product so, I requested return and full refund. But they answered $2 first deal.$4 second deal, now $10 deal. Isn't it crazy??they just play on me. And now they block the my email address. I can't contact anymore. They just stealed my money. That product quaries is less then $0.99.
They are trickster. We have to report business department. And make shot down that business. No more happen victims.

July 31, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

All of the negative reviews are 100%…

All of the negative reviews are 100% accurate, fraudulent company scamming people out of their purchases unwilling to refund for items they are selling that do not at all match the description on their website. I now see they have removed most pictures of their products but still have their website up. Hopefully their site gets taken down ASAP!

July 31, 2020
Unprompted review
Rated 1 out of 5 stars

Offering A Partial Refund!!!

The company is still sending me emails in reference to a refund of $10.00 when I paid $59.85. This is not a partial refund. PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY!!! SOOFANCY!!!

July 30, 2020
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Ordered shoe boxes and what they sent was not what they show. They’re a scam. Don’t buy from them, they won’t give you a refund either.

July 29, 2020
Unprompted review
Rated 1 out of 5 stars

Scan!!

Scan!!! I ordered shoe boxes and they sent junk, not even the shoe boxes I order. I requested to send them back and they refused to give me a return address. They stated that it would cost to much and refused to give me an address

July 20, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

DO NOT ORDER THEY SUCK

I tried to cancel the order less than five minutes after making it and these dirtbags really lied to me and said it had already been shipped. Fast forward over one month and I receive a product nowhere close to what was described or shown in photos. Just another hack Chinese scam site. Do not order from here you will not get what you want.

July 17, 2020
Unprompted review
Rated 1 out of 5 stars

Its a Scam Made my order back in May…

Its a Scam Made my order back in May and have not received anything. Contacted Paypal and stated that it was a fraud. Paypal got in touch with the seller and they stated they sent the product. Never received anything. Now Paypal wants me to work with the seller but I have no contact info.

July 17, 2020
Unprompted review
Rated 1 out of 5 stars

Poor poor

Poor poor, deceptive, misleading and took 3 months to deliver garbage. Not shoe containers to the least bit and no instructions, $80 plus in the ground. Sewage type service and products.

July 16, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

BEWARE

BEWARE! I Ordered the same shoe boxes mentioned in the other reviews. The items i received were absolutely nothing like what’s pictured on their site. I was offered a partial refund of $4 which i refused. I paid $114!!! They then offered me a partial refund of $11 and told me to just sell the item to someone. I’ve disputed with American Express as well as PayPal.. We will see how this turns out! Fraudulent company!!

July 14, 2020
Unprompted review
Rated 1 out of 5 stars

The most horrible experience ever

The most horrible experience ever. I ordered those really cool shoe organizer boxes in black “n 3/11/2020. I contacted support4 months with no reply, yesterday I received a envelope with a lot of plastic flat boxes - nothing at all like what I ordered. Don’t ORDER FROM THIS PLACE. I took a pic and sent it to the cust service email advising I was sending this back to them and I wanted a refund.... I was asked if I would accept 2.00 for the problem! Wow! Basically sooofancy thought it was funny that I paid 200.00 for the boxes and they send me some cut up plastic pieces! I will be reporting them to the BBB as well.

July 14, 2020
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. I was sent an item completely different that described and it was in chinese! PayPal said I could get a full refund if I return the item. Returning it would have been more than the cost of the toy... I guess there really is no buyer protection after all

July 13, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered 3 shoe boxs was supposed to…

I ordered 3 shoe boxs was supposed to be black and what they sent me was trash! they sent me some counterfeit goods kit that looked nothing like what I ordered I emailed them and guess what no reply back so don't waste your time buying from them go some where else..

July 12, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

This site should be taken offline

This site should be taken offline. It is selling products that do not exist. It is classic "bait and switch". We received our products more than 2 months later, and the box was crushed. The product we ordered was a robo dog, and instead we got a cheap rip off that didn't even speak english. It was a huge disappointment. They used a different photo of the actual product. Their customer service would not refund or exchange the product, which their policy clearly states they would do this. It's the biggest scam .

July 11, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY TOTAL SCAM AND ALL PRODUCTS…

DO NOT BUY TOTAL SCAM AND ALL PRODUCTS COMING FROM CHINA! BAIT AND SWITCH!!! FALSE ADVERTISING!
They are portraying as an american company, then sending products from China and in the chinese language! Then they dont even refund your money on their mistake! BUYER BEWARE

July 10, 2020
Unprompted review
Rated 1 out of 5 stars

It’s a scam

Worst company ever. All I’m going to write is, I asked to refund my order which was $120 after it came 2 months later with no tracking, they said “hey you want a partial return of $2?” Call it even? Amazing. I ordered a shoe display which ended up being vinyl boxes that don’t fit.

July 4, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look