Soothingbed Reviews 210

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

i purchased the soothing pillow. The quality is not what i expected for the price--this product could not have cost more the $3 to produce. However, despite the website indicating that returns will... See more

Rated 5 out of 5 stars

Our chihuahua mix is a bundle of nerves who can never quite get comfy. We've tried many beds (and a thundercoat during particularly trying times) over the last decade that haven't even come close to t... See more

Rated 4 out of 5 stars

We'd given up buying our dog large cushions or beds to lay on since he never used them and always took to the sofa. When the Soothingbed arrived, he was a bit sceptic about it but now, we can't get hi... See more

Rated 5 out of 5 stars

@shotofscotch cannot go to sleep at night without his Soothing Bed and Blanket. This is an absolute MUST HAVE for new dog owners. Makes bedtime so much easier. Customer Service team is super fast... See more

Company details


Contact info

3.3

Average

TrustScore 3.5 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible Experience Poor Quality Bed

The bed was originally shipped and then never came... the site sent me to some weird bootleg site to track my shipment which didn’t work at all...

After numerous attempts to reach out some finally responded to me only via Facebook. Don’t try emailing them or calling as it wasn’t working...

Once the rep got back to me they shipped another bed out ASAP (which was nice, just way too late).

With all that said my dog does love the bed but he had one bone on it and ripped the material wide open so now all we have is random piles of cheap pillow stuffing all over my house. My dog doesn’t chew his beds but due to his bone on his bed it shredded in seconds... now we are constantly chasing the bed stuffing all over to avoid our 10month old son from swallowing it. The other bed that was “shipped”, still never came.

I wish the company the best of luck and hopefully they can work through these issues. It’s unfortunate that this bed is going to be thrown away shortly as the money we spent was really a waste.

March 25, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Shipping took over two months

Shipping took over two months. And required me to follow up with customer service frequently.

Quality of bed was not as expected, it was rather flat, thought it would have more fluff to it as it appears in the ads.

Return shipping was costly and a nightmare, easier to keep it and put it inside another dog bed as another layer.

March 25, 2020
Unprompted review
Rated 5 out of 5 stars

Great bed

My dog is not a dog bed dog, he likes the sofa or my bed. But he does really like this bed and will take a bone and go lie down in it. My cats also really like it. Good purchase for me.

March 25, 2020
Unprompted review
Rated 5 out of 5 stars

The Soothing Bed is a great product

The Soothing Bed is a great product. My Yorkie loves it. She feels safe and comfortable. The bed is a good quality product. It does not shed and easy to wash and dry. I would recommend this amazing product😄👍🏻

March 25, 2020
Unprompted review
Advertisement
Rated 2 out of 5 stars

Not impressed-waste of money!

Not impressed. The beds are not true to size. I ordered 2 large beds for my dogs and they were no way near big enough for my dogs. They barely had enough stuffing in them to be even remotely comfortable for my dogs. When I emailed customer service, they were of little help. Not worth the money!

March 25, 2020
Unprompted review
Rated 5 out of 5 stars

Rudy loves Soothing Bed

I ordered the White Soothing bed because my dog is a bit fidgety. It took him awhile to even lay in it but when he did he was hooked. I have a few different beds around our apartment and this is by far the one I always find him in.
Its kind of funny because my small white dog, curls so deeply into his white Soothing Bed it’s sometimes hard to find him.
We’re all delighted with his bed.🐾❤️🐾

March 25, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Our anxious senior dog can finally relax!

Our chihuahua mix is a bundle of nerves who can never quite get comfy. We've tried many beds (and a thundercoat during particularly trying times) over the last decade that haven't even come close to the Soothing Bed. She took to it immediately and it's now her favorite spot in the house! If only she could wear it like a coat on walks.

March 25, 2020
Unprompted review
Advertisement
Rated 2 out of 5 stars

Not the best

The bed barely has any stuffing in it, so when my dog lays in the bed it’s basically like she is laying on the floor. I thought that the best would be a lot more comfortable and would have way more stuffing than it did. My dog still seems to enjoy it, so I guess it’s not a huge deal, but I definitely would have liked the bed to have more actual bedding in it... it also took over two months to be delivered to my house.

March 23, 2020
Unprompted review
Rated 5 out of 5 stars

Very nice bed

Very nice bed, my dog loves and uses it. He has previously not used other beds. I have yet to wash and dry it though.

March 23, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Both of our senior dogs vie for this bed

Both of our senior dogs vie for this bed (1 of 6 throughout our house). It’s in our bedroom & they switch who gets it nightly. We ordered the XL and it accommodates our 46lb pittie/whippet & our 64lb Black Lab. The sides of the bed allow our pittie to keep her nose tucked in & warm—an essential requirement for her/nose covered.

March 23, 2020
Unprompted review
Rated 4 out of 5 stars

one excellent 3 bad

the first bed i had sent to my 3 year old grand-dog - my daughter said i don't know what you did to my dog but he wont leave the new bed its been 2 days! i sent another bed to another 3 year old grand-dog he destroyed it first day. I ordered 2 largest size for my large dogs they wont sleep in them because there is not the same amount of padding and structure as the medium size dog beds - they don't hold the shape well and the center is basically like sleeping on the hard floor so not happy with the 3 out of 4 I purchased .

March 23, 2020
Unprompted review
Rated 5 out of 5 stars

Best bed ever

Best bed ever! My 15 1/2 year old Doxie just sinks into it and relaxes. Sometimes we have to go over and wake her up since she’s so soundly asleep. Washed great and holds the shape well!

March 23, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look