SORA Clothing Reviews 

125
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, most reviewers were unhappy with their experience overall. Many consumers expressed deep frustration regarding excessively long wait times for their merchandise, with experiences spanning many months. Reviewers pointed out that many individuals suffered from prolonged periods without updates concerning their orders, making the waiting process very difficult. Conversely, a small portion of people felt the actual clothing quality was very high, noting the items and materials are often quite nice and well-made. Other customers appreciated the cool designs and received items quickly when they didn't opt for pre-order items.

What people talk about most

Order

Users describe negative interactions with order fulfillment, highlighting extensive delays that often stretch... See more

Product

Consumers find product quality to be ambiguous, reflecting a wide range of intense customer experiences.... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, facing extreme delays of up to six... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with thick, comfortable fabrics and... See more

Response time

Clients share negative opinions on response_time, frequently highlighting extremely slow communication and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I realy worked hard to make my grad3s better for months because my mom promised me if I could she would buy me bakugo cargo pants and a zoro jacket from sora clothing and when I finally succeed she bo... See more

Rated 2 out of 5 stars

It took near ten months to receive my order. One of the two items was cancelled after 8 months, and that was the first communication I received. No updates, no apologies. Package arrived without a log... See more

Rated 1 out of 5 stars

Do not buy if in the UK. My daughter wanted a few items from here for her birthday early January. Having seen some negative reviews we tried a small mystery box first as it was already in stock, so wo... See more

Rated 1 out of 5 stars

It was nearly a year before I received my full order. Part of my order was the wrong size and they wouldnt accept exchanges or returns, they also have some of the worst communication I have ever seen.... See more


Company details

  1. Clothing Store
  2. Baby Store
  3. Children's Clothing Store
  4. Men's Clothing Store
  5. Streetwear Store
  6. Women's Clothing Store

Written by the company

SORA Clothing is a brand Where Anime Meets Streetwear. We create anime-inspired jackets, pants, sweaters and accessories. Your clothes are an extension of yourself as well as your personality. Be brave, bold and wear whatever makes YOU happy. Our IN-STOCK items are shipping immediately (within 2-4 business days). And if you purchase our pre-ordered item - it may take 15-35 business days for us to send out the package! Please make sure if you are purchasing an in-stock item or a pre-order before you make a purchase! We have improved the quality of our shirts to give you the softest product possible. We are now using high quality cotton and polyester to give you a long lasting as well as comfortable wear.


Contact info

2.0

Poor

TrustScore 2 out of 5

125 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

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2.0

All reviews

(125)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality and fast shipping!!

Been following Sora for a while and finally decided to give them a try. Ordered the most recent drop - pants with the jacket, and had no issues! Received both items a week later and the quality is top notch 🥹! Reaaally love the combo

October 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Arguably the worst clothing brand I…

Arguably the worst clothing brand I have ever bought clothes from. First off, I want to say this, if you want to buy anything off of them there’s a chance they will completely forget about your order. It had been nearly 5 months I have bought from them with no update, they make multiple excuses to the point where months go by and they come up with another excuse. After waiting on the 3 months mark, they stated that my purchase was a pre-order so I would have to wait a while, which makes somewhat sense. However, they dropped new clothes that they had stated they are already shipping which contradicted everything, how are you shipping a new clothing piece you just made but neglected an old drop from months ago? After waiting two more months, I contacted them and they completely forgot about the order, but sure enough kept my money. I will be asking for a refund finally. They delete all comments about updates on peoples orders, never do business with this brand ever. The designs look nice but they are misleading.

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

You will never get your package

I ordered on Aug. 11, 2025 and thought I would get my package within 2 weeks. I sent a few emails that went without response and they finally emailed me on September 11, 2025 that my package would be sent. They then sent me another email on September 18 with a fedex tracking number and no package has been associated to that tracking number since and it is now September 26. I wanted this for my daughters birthday on 9/19 and they have completely let us down.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

Please please please do not order!

Please please please do not order from them! Yes the clothes look nice but the customer service and everything else is absolutely horrible!

I ordered in April and got my order in September. Not only that but I payed extra for stickers and to prioritize my order. There were NO stickers in the package!

I also ordered pants that were supposed to come with a little extra accessory, but that one was missing aswell.

When you email them, they take MONTHS to respond to you.

And also, the packaging said “made in china”.

It’s not worth it!

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

You will NOT receive a product

DONT WASTE YOUR MONEY!!! In this economy??
I placed an order in April 2025 and STILL have not received any updates regarding it getting shipped or anything. I have been trying to constantly reach out through the only contact they have, which is their email . I have sent an email once a week for the past month and have been completely ghosted. At this point I want to file a contention with my credit card but I don’t know if I can given the time frame. I really like to support small businesses and the designs are really cool, but this timeline and “customer service” is absolutely abysmal and I am embarassed for this clothing brand. and PLEASE STOP sending me emails about sales on your website when you STILL can’t fulfill orders placed 6+ months ago.

September 16, 2025
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Rated 1 out of 5 stars

Never received my order

I ordered a product in May with information that it would be shipped out within 15-30 business days.

Now, in September, it still hasn't been shipped out with zero updates or information.

Customer support was not helpful at all and only said "the item will be shipped out very soon" ... all the way back in July.

Save your money and don't order here.

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Never received my order 6 months after…

Never received my order 6 months after my order has been confirmed back in march 2025.

Avoid at all cost. Customer service is slow and ghost you.

Had no informations for about 3 months, so I sent an email to get informations about the parcel and if I could get any tracking link. They gave very vague answers and promised the parcel will be sent soon so I don't open a Paypal contention.

3 months later I'm being ghosted by their customer service.

Save your money.

September 15, 2025
Unprompted review
Rated 3 out of 5 stars

Wish it was better

Man, I really want to recommend sora but their order times are absolutely abysmal. I personally waited 6 months for my order but I know others who have waited/are waiting for longer. Since the clothes have eventually arrived I've been a huge fan of the quality and love the clothes. It's a shame that they can't seem to keep up with orders or they would be somewhere I shop frequently but for now it's going to be a one and done thing.

September 13, 2025
Unprompted review
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Rated 2 out of 5 stars

I realy worked hard to get they're clothing and it hasn't arrived jet

I realy worked hard to make my grad3s better for months because my mom promised me if I could she would buy me bakugo cargo pants and a zoro jacket from sora clothing and when I finally succeed she bought them that was now 5 months ago I haven't received anything and I was so happy to get them (I live in germany) I hope this reaches SORAclothing.ca I haven't lost trust in you but I'd like my clothes

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

What can I say

What can I say? I haven't received my package. I haven't heard from them in two months. I sent them an email using their email address for problems and such. But nothing, not even a reply. Now I'm trying to get my money back. I haven't received anything from them yet.

August 21, 2025
Unprompted review
Rated 2 out of 5 stars

Bad CS/no response

The delivery was as expected so no complaints there just missing a piece, the problem lies in the quality but furthermore the customer service.
To get a reply is like trying to talk to your boss which is on holiday 24/7.

2/5 cause I liked the clothing, otherwise 1/5

April 11, 2025
Unprompted review
Rated 3 out of 5 stars

LONG delivery, but good product

I ordered some clothes which were listed as "pre-order" items, so I expected a long processing and delivery time (their stated time was 35 bussiness days), but holy moly this took long. I placed my order 9th of March, and recieved my package today, 15th of August.

The clothes themselves were very good quality though! Look as promised and fit very well.

I also did get a response from their support team every time I emailed them (three times during the 5 months this took), but the information they had was not all that useful, basically just "we'll send them as soon as we can".

All I can say is that if you're not in a hurry, they are worth the wait! Having some supply chain issues is not a crime, but I wish they were more honest about the estimated shipping dates.

August 15, 2025
Unprompted review
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Rated 4 out of 5 stars

Update: it is finally here and I'm here for it !

Okay, I will rewrite my opinion about Sora. Although I've waited very long and had my order waiting from March ...

I got my package today and I can tell you, I'm so thrilled and happy that it finally came in good hand. The quality of the clothes are fine af. I really love the work and details ... and it suits and feels firm and nice. It's giving art and I'm here for it!!! I want to order more clothes really bad, but I have to weigh my options for it ... giving to the long wait.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

100% A SCAM!

I'm hoping you're reading this before making a purchase... SoraClothing.ca is a SCAM.

We ordered an item "pre-order" to be shipped end of May and three months later we still don't have the item. They continue to send us promo emails but when asked about the item we get a poorly written "thank u for the wait. It will ship soon" and they provide a bogus date.

Threats of cancelling the order and filing a dispute go unanswered, so I'm taking it to my credit card.

Be warned... you won't get anything from them but a headache.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give negative stars I would

If I could give negative stars I would. This company was so terrible to deal with. I ordered clothes for my son and after 5 months they still have not shown up. After a strongly worded email, thankfully, we were refunded our money but months of promised deliveries and a very disappointed term later. This company should be brought down.

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

I would not recommend this to anyone.

I would not recommend this to anyone.
I ordered a bag in January with the notice that it will be delivered in 10 days and the shipping taking 15-25 days, after the time had passed, I tried to get in contact with their support, which took 2 Months to get a response saying it will take another 5-6 weeks, becuase theyre experiencing a delay (this response was in april). Its now june 8 weeks after their response, and still no package.

I dont know if the quality is good but so far its been a very tedious process

January 31, 2025
Unprompted review
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Rated 1 out of 5 stars

Curse Energy& Chained Pants

Recently Ordered 2 pants. Both had a terrible smell and one of them had white spot all over like if it had mold. Emailed them about the damaged pants and wanting a replacement but have not heard back. They lack communication. Wont be ordering from them again. The quality of the cargo pants isnt worth the money I paid for.

June 3, 2025
Unprompted review
Rated 1 out of 5 stars

I really cannot recommend ordering from…

I really cannot recommend ordering from this site. My order took over four months to arrive, and during that time I contacted customer service multiple times. Each time, I was just given vague replies and empty promises, without any real update or transparency.

When the package finally arrived, I was extremely disappointed. The clothing is very poorly made — the seam on the right cargo pocket of the pants ripped after just one wear. I reached out again asking for a solution, but this time I received no response at all.

It’s honestly frustrating and completely unprofessional. First you're left waiting for months, then you receive damaged goods, and in the end you're simply ignored.

I really wanted to support a small brand doing something creative, but after this experience I can only say: stay away. If you order here, you risk long delays, poor quality, and zero customer support.

May 13, 2025
Unprompted review

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