So Shape Reviews 5,347

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I enjoy the hot meals better than the cold shakes, mainly cause it's an actual meal. The cold shakes are great, especially when you are on the go (who has time to make breakfast or add more stuff to t... See more

Company replied

Rated 5 out of 5 stars

I was so surprised at how delicious the shakes were! I had never tried meal replacement shakes before, and I had heard plenty of people tell me that most meal replacement shakes taste pretty awful - b... See more

Company replied

Rated 5 out of 5 stars

I started with the 14 day program, and was pleasantly surprised with the pastas. I’ve tried other meal replacement programs like this and those were so disgusting and so so much more expensive. While... See more

Company replied

Rated 1 out of 5 stars

Product is disgusting and inedible. Mac and cheese was chewy, plastic like texture. Despite following recipe directions and giving the product several tries their hot food is simply not fit for human... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Written by the company

Weight management has always been a pain. But with smarter, more diverse and tastier meals without unnecessary calories, it now sucks a lot less. Feel better in 15, 30 or 60 days by joining the Challenge now!

💝 Les Garanties pour nos Shapers

👩🏻‍⚕️ Coaching Diététique 🚀 Livraison 24h ✅ Déficit calorique garanti !

👩🏻‍⚕️ Coaching Diététique OFFERT !
Un accompagnement individuel et personnalisé avec notre équipe de diététiciens nutritionnistes diplômés.

✅ Déficit calorique garanti !
Nos produits et notre méthode sont validés par les autorité de santé européenne (EFSA).

🚀 Livraison 24h*
En point relais ou à domicile En cas de retard, nous faisons le maximum, c'est promis !

🧘 Paiement 3ou 4 fois :
Pour s'offrir les résultats qu'on mérite ! Plus le challenge est long, meilleurs sont les résultats, avec un tarif dégressif !

Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything‘s amazing from the shakes to…

Everything‘s amazing from the shakes to the pasta the one key ingredient missing is to add a little extra hot water to the meals so they don’t get clumpy

June 4, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Manuel!🌞

Thank you for your review! We love to hear from our successful Shapers! 😍

Rated 5 out of 5 stars

I first tried the 14 day challenge

I first tried the 14 day challenge. I began eating 7am and ended 7pm. Shake in the morning, 12pm was lunch and my dinner was the so shape pasta. In between meals never felt hungry. I only drank water. I feel disciplined. I lost a total of 12 lbs. i 14 days. I started at 267 and now 255 lbs. I ordered the 28 day challenge. This is so quick, easy and convenient for my busy life. Thank you so shape.

June 4, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi! 🌞

Thank you for your review! We love to hear the success stories of our Shapers. 😍

Rated 3 out of 5 stars

Shakes are yummy, pasta is inedible

I recently purchased the 28 day plan and I can genuinely say that the shakes are so extremely tasty and filling. Unfortunately, the pastas truly are inedible. I had very high hopes and thought maybe adding a few things to it would work but there is just no saving it. If I had truly known that I would've only bought the shakes and passed on the pasta.

June 3, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Jill,

Thank you for your review! 😊 We love to hear that you are enjoying the shakes! We are sorry to hear you did not enjoy the savory meals. 😕 Please reach out to us to discuss some solutions for the pasta.

Rated 3 out of 5 stars

So shape 14-day challenge

Just got my order in and I was so excited to try the meals out. The shakes are great!!! Great taste and filling. The pasta however, not so great. There is a chalky cardboard-like after taste to the pasta. The taste alone makes it difficult to even chew the food and I cannot swallow it without feeling like I’m going to puke. If you’re going to try this meal replacement, I highly recommend you to stick to the shakes only

June 2, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Hanel 🌞

Thank you for your feedback! We love to hear that you are enjoying the shakes, but are sorry to hear you don't like the pasta. Our customer service representative will be contacting you soon to discuss solutions 😊

Rated 3 out of 5 stars

Not bad not great

Honestly I don't mind the pastas. The shakes have no flavor for me. They all taste the same and I have tried a lot! I choke them down just to not waste them. My main issue it the site gives you no information. I want to be able to buy just specific items. Also there are items in the ads like the bars I would've tried had they been available.

June 2, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Alison,🌞

Thank you for your feedback! We are sorry to hear that you are not loving your Challenge. Please contact us so we can discuss! We are not currently selling individual meals, just the package Challenges. But keep an eye out this summer for our snacks! 🤩

Rated 3 out of 5 stars

The shakes are super tasty

The shakes are super tasty, but the pastas are not my thing. Ive tried different ones and its a no for me. I would like to send them back and in exchange for shakes. As im a regular Customer and will keep ordering, but there is no response to any of my emails (3 attempts already).

June 1, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hello Fleur,

Thank you for your feedback! Someone from our customer service department will be reaching out to you shortly to discuss your concerns. We appreciate your loyalty, and hope to speak to you soon!

Rated 2 out of 5 stars

Mixed Thoughts, Bad Pasta

The plan is simple to follow, but the taste and consistency of the meal replacements are not great. The shakes are ok, but slightly weird, texture wise. The pasta dishes so far have been a HUGE miss. The Mac and cheese is not good and neither is the truffle Mac. The arrabiatta was actually pretty enjoyable, but doesn’t seem to be the norm. The guide didn’t come with my purchase, so I have to keep downloading it and referring online, but it does have detailed nutrition information, instructions, and helpful tips. If the pasta/dinner replacements had been better, this would have been a much different review. Good idea, less than great execution.

May 26, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Sarah,

Thank you for your feedback! We are sorry to hear you have not enjoyed your Challenge. 😕 Please reach out to us privately so we can discuss a solution!

Rated 3 out of 5 stars

Shakes, yas! Pastas, pass.

The shakes are really good and keep you feeling full. The pastas, no so much. Made by exact instructions they mostly come out clumpy and chewy.

May 24, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Amy,

Thank you for your review! We are happy to hear that you enjoyed your shakes, but disappointed to hear you didn't feel the same about the pasta. 😕 Please reach out to us so we can discuss solutions! 😊

Rated 5 out of 5 stars

Shakes that fill you up!

Flavors are delicious but you need to add more water then their instructions. These meals make it easy to stay within my Marcos, even when I’m feeling too lazy to meal prep. Just placed my third order!

May 23, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Rachael,

Thank you for your feedback! We love to hear your success stories. 😍 Thank you for your loyalty

Rated 2 out of 5 stars

If you must try it, order only shakes, food inedible

I did the 14 day challenge. This will be an honest review that anyone with the average taste bud would agree with. The shakes are decent, tasty, even. I only used water and I liked the chocolate coconut, cookies and cream, and white chocolate vanilla.

The food, and I don’t say this lightly, is inedible. I couldn’t finish the Mac and cheese and it’s only like half a cup when cooked. Disgusting. It was so unappetizing that I couldn’t bring myself to heat another one up or to even try another pasta.

Do not try the food. Just don’t. It will waste your money. The shakes I can recommend. If I could do it again I’d order only shakes and have 2 a day while having my free meal at dinner or whichever meal I planned to have socially.

You’ll lose weight this way as the shakes are only 240ish calories each with 25ish grams of protein each. I could have whatever I wanted for dinner and still be in a deficit.

May 23, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Josh,

Thank you for your feedback! We love to hear that you enjoyed your shakes and had success with your Challenge! 😊 However, we are sorry you did not enjoy the meals. 😕Please reach out to us so we can discuss solutions!

Rated 2 out of 5 stars

I wish I read the reviews before…

I wish I read the reviews before buying. The shakes are just tolerable. The meals are plain awful!!!!
It is astounding with the very many negatives on the meals, that So Shape would do something such as not selling them. The plans are expensive and to take advantage of consumers is shameful. Again dozens of negative comments. Don't Buy

May 20, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Mary,

We are sorry to hear you did not enjoy your Challenge.😕 We have reached out to you via email to get to the bottom of this!

Rated 4 out of 5 stars

Overdate products.

I ordered the 28 day package which is quite expensive but that is not the main issue. They send me products that would be overdate in 10days!! When i contacted the customer service about it they told me it is ok to eat overdate products and there was no real solution provided. When you spend so much money on a product you expect to get products that would still be good for a while.

Edit: after my review they finally provided a solution.

May 18, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Nicole,

We are sorry your situation feels unheard. We will be reaching out to you privately to discuss this further!

Rated 2 out of 5 stars

Avoid at all costs!!

The shakes are tolerable but do not taste good. The good thing is that they do keep you full for a few hours.

The pastas are terrible. They taste very artificial. I have tried to add spices and add more water but the powder gets very rubbery and it is not palatable.

I did it for a few days and I did lose some weight but it’s because you are eating a serving size meant for a small bird.

May 15, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Alex,

Thank you for your feedback. We are sorry to hear you did not enjoy the meals. 😕 Please reach out to our customer care team se we can discuss solutions!

Rated 1 out of 5 stars

Everything is absolutely disgusting

Everything is absolutely disgusting, the shakes, the meals and the cookies. They all taste horrible and leave you feeling like you're going to vomit with every bite/sip.

May 13, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Karla,

Thank you for your feedback. We are sorry to hear you did not enjoy the meals. 😕 Please reach out to our customer care team se we can discuss solutions!

Rated 3 out of 5 stars

Good shakes, everything else needs help

I did the 5 days just to test it out to see if I liked it. The shakes were great; kept me full and tasted good.

The meals were not to great, I couldn’t stomach them after three days of trying. The flavors were just horrible.

The packaging also needs some help, the triangular shape of the powder packets makes them hard to open and awkward to empty, powder ends up getting everywhere.

Overall it was helpful to jumpstart me but not worth the price in my opinion.

May 13, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Alyssa 🌞
Thank you for the feedback! We are happy to hear that you like the shakes, but disappointed to hear about the meals. Please reach out to us so we can discuss!

Rated 4 out of 5 stars

Pros/Cons

Pros: Great costumer service. Shakes taste great! I feel great after just 3 days. Can’t wait to see how I feel and how much I lose after 14 days.

Cons: Packaging, No instructions. You would think a easy to follow pamphlet could be added. Meals are terrible. Switching to shakes only. Is there a money back guarantee or just throw them out?

May 5, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Greg 🌞 Thank you for your feedback! We are happy to hear that you are enjoying your shakes, but sorry the meals are not working for you. 😕 Please reach out to us as hello@soshape.com so we can better assist you! 😊

Rated 5 out of 5 stars

Very good products in terms of taste…

Very good products in terms of taste and nutrition, simple and efficient method (morning and evening meal replacements), remarkable results (weight loss and well-being).

April 29, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Emily, 🌞

Thank you for your feedback! We love to hear your amazing results. 😍

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look