So Shape Reviews 5,347

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I enjoy the hot meals better than the cold shakes, mainly cause it's an actual meal. The cold shakes are great, especially when you are on the go (who has time to make breakfast or add more stuff to t... See more

Company replied

Rated 5 out of 5 stars

I was so surprised at how delicious the shakes were! I had never tried meal replacement shakes before, and I had heard plenty of people tell me that most meal replacement shakes taste pretty awful - b... See more

Company replied

Rated 5 out of 5 stars

I started with the 14 day program, and was pleasantly surprised with the pastas. I’ve tried other meal replacement programs like this and those were so disgusting and so so much more expensive. While... See more

Company replied

Rated 1 out of 5 stars

Product is disgusting and inedible. Mac and cheese was chewy, plastic like texture. Despite following recipe directions and giving the product several tries their hot food is simply not fit for human... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Written by the company

Weight management has always been a pain. But with smarter, more diverse and tastier meals without unnecessary calories, it now sucks a lot less. Feel better in 15, 30 or 60 days by joining the Challenge now!

💝 Les Garanties pour nos Shapers

👩🏻‍⚕️ Coaching Diététique 🚀 Livraison 24h ✅ Déficit calorique garanti !

👩🏻‍⚕️ Coaching Diététique OFFERT !
Un accompagnement individuel et personnalisé avec notre équipe de diététiciens nutritionnistes diplômés.

✅ Déficit calorique garanti !
Nos produits et notre méthode sont validés par les autorité de santé européenne (EFSA).

🚀 Livraison 24h*
En point relais ou à domicile En cas de retard, nous faisons le maximum, c'est promis !

🧘 Paiement 3ou 4 fois :
Pour s'offrir les résultats qu'on mérite ! Plus le challenge est long, meilleurs sont les résultats, avec un tarif dégressif !

Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it!!!!

I tried the starter pack to see what I thought. I lo ed all the food and the shakes. Only thing I had to change was the amount of hot water that needed to be added to the pasta after putting in the powder. Ratio water to powder wasn't enough at all. After adding more water, it was perfect and delicious.

August 24, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Rudi, 🌞

Thank you for your review! We love to hear when our Shapers are seeing results and enjoying their Challenges! 😃

Rated 1 out of 5 stars

Shakes are great, meals not so much

I felt very misled by the amount of 5 star reviews for this line of products. I bought a 28 day bundle and threw everything but the shakes away after about 1.5 weeks. The shakes are good. They are the best protein shakes I have ever had. But the savory meals are terrible. They have an overwhelmingly gritty texture that you can feel in-between your teeth, no matter how much mixing you do. The flavor is overwhelmingly protein powder-y. Yes, I know that they have protein powder in them, but I often felt like they tasted nothing like they were advertised to be. I tried following advice I saw in other reviews, including adding additional spices, trying different cooking methods, and so on, but I was ultimately left disappointed. Macaroni and cheese was neither creamy like actual mac and cheese, nor did it have the consistency of boxed macaroni and cheese. It was more like...plain macaroni clumped together with a bunch of coagulated cheese and protein powder. Not a pleasant texture, not a pleasant taste. The truffle pasta was the worst. I could not eat it without gagging. Ultimately, making the food taste "passable" was not worth the effort. I was better off cooking from scratch for the time I spent trying to make these taste good.

I know I said the shakes were good, so it may seem confusing that I'm leaving a one-star review, but the savory meals were really just that bad. I'm disappointed in the amount of money I wasted, and I hate food waste, but the mental health toll of gagging down the meals just wasn't worth it.

August 23, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Michelle,🌞

Thank you for your review! We are happy to hear that you like the shakes, but disappointed that the meals were not enjoyable for you. 😕 Please reach out to our customer support team at hello@soshape.com to discuss your concerns!

Rated 4 out of 5 stars

The cookies and cream shake!!!!!

The cookies and cream shake!!!!!! I'm obsessed with it, I look forward to drinking it! The meals were surprisingly good -- I really like the arriabatta pasta and the chili sin carne. I thought the mac n cheeses would be a safe bet but I actually don't like them -- especially the truffle mac has an off-taste to it. However, they are all super filling and flavorful. That cookies and cream shake will keep me coming back for more though!

August 16, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Nicole, 🌞

Thank you for your review! We love to hear when our customers are enjoying their Challenge. 😍 The cookies and cream shake is one of our most popular! We are sorry to hear the truffle mac n cheese was not to your liking. Please reach out to our customer support team at hello@soshape.com so we can discuss your concerns further.

Rated 5 out of 5 stars

Perfect!

Healthy, tasty and effective!

August 10, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Jessica 🌞

Thank you for your review! We love to hear our customers' success stories!😍

Rated 5 out of 5 stars

The So Shape diet plan is by far the…

The So Shape diet plan is by far the best meal plan I have done in years. I love the shakes, I love the meals. It worked for me as I get back to my normal weight within a month!

August 8, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Sara,🌞

Thank you for your review! We love to hear our customers' success stories!😍

Rated 1 out of 5 stars

Wish i didnt buy

I sending back all of this product. The shake(Vanilla) tasted like medicine and the paste(Mac & white cheddar) was like paste and made me want to throw up after 3 bites. I was so excited about this product, but very disappointed once recieved and tried.

August 7, 2022
Unprompted review
So Shape logo

Reply from So Shape

We are sorry to hear you have not enjoyed your Challenge. 😕 Have you reached out to our customer support team to discuss your concerns?

Rated 5 out of 5 stars

Stubborn Weight

So i tried this as a last effort to lose some stubborn weight…. i’ve done keto… weight watchers… calorie counting… but nothing budged the scale much… i was stuck.then instagram showed me an add… i ordered more meals than shakes the first 14 day challenge… that was a mistake! I LOVE the cookies and cream and the brownie shakes! they have little crunchies in the shake to make you feel like you’re eating a sweet treat! (make sure to drink immediately after mixing for the crunchies to survive long enough to munch on them)… i will say the mac and cheese options were not for me but the arrabbiata pasta was delish! In the end i’ve ordered two 14 day challenges. second one being half shakes half arrabbiata pasta. I’m excited to see where i’m at after these next couple weeks! first 14 days i lost 4lbs which doesn’t sound like much but for me i was stoked! i haven’t been in the 130’s in many many years… now finally i am! For my “free” lunch i normally stick with a lettuce wrap full of chicken or turkey with a side of fat free cottage cheese. First couple days are hard! you feel like you’re starving but i promise it gets better! follow the plan! it works :)

July 14, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Whitney, 🌞

Thank you for your feedback! We love to hear success stories of our Shapers and we can't wait to see your results! 😍

Rated 3 out of 5 stars

I think the majority of the reviews are…

I think the majority of the reviews are pretty on point. Shakes are yummy, except hazelnut. Tasted very artificial. Also the pasta, not great and not edible. But we can’t have it all.

July 14, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi! 🌞

Thank you for your feedback! We are sorry to hear that you have not been enjoying your meals 😕 Have you reached out to our customer care team to discuss your concerns?

Rated 4 out of 5 stars

Very happy overall

Very happy overall! I ordered the 28days that I shared with my husband. So we did 14 days. We committed to stop alcohol, and start working out again at the same time than So Shape and I lost about 10 pounds in 14 days. It is very convenient to not have to cook breakfast and dinner. And the program really worked for us. I read a lot of comment before that said that the taste is terrible. Let's all agree, it is not good. But also it is not the purpose of it. It is definitely eatable, and not that awful. The only one that we really did not like AT ALL was the Truffle Pasta.
I just ordered more, cause I kinda want to do it every 4-6weeks until I reach my goal.
Thank you So Shape for getting us back on track :)

July 14, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Marine 🌞

Thank you for your feedback! We love to hear when our Shapers enjoy their Challenges and seeing results. 😍 Our customer care team is always available if you need any assistance

Rated 5 out of 5 stars

Absolutely perfect!

Absolutely perfect! Tasty products, both shakes and dishes, easy method. I highly recommend.

July 12, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Hannah 🌞

Thank you for your review! We love to hear success stories from our customers! 😍

Rated 4 out of 5 stars

Mac and cheese was amazing

Mac and cheese was amazing! And shakes were lovely! But wow, the arrabiata pasta and Chile were terrible. Those need to be taken off and tried again! But seriously love the Mac and cheese as an option for lunch before an afternoon workout! So great!

July 12, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Juliette 🌞

Thank you for your feedback! 🤩 We love to hear when our customers are enjoying their Challenge. We are sorry that the chili and arrabbiata were not for you! 😕 Please reach out to our team at hello@soshape.com to discuss

Rated 2 out of 5 stars

The positives and the negatives

The positives: nice shaker bottle, nice packaging and directions, shake was fine.

Negatives: The pictures in the ad are deceiving. It’s only about a fistful of pasta. The powder doesn’t dissolve so the sauce turns into a really chalky, rubbery texture that’s almost inedible. I haven’t tried the dessert or granola. That might be better.

July 10, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi! 🌞

Thank you for your feedback! 😍 We love to hear from our customers. We are sorry to hear you did not enjoy your Challenge. 😕 Please reach out to our customer service team so we can discuss.

Rated 1 out of 5 stars

I bought these thinking they'd help…

I bought these thinking they'd help with my busy schedule....boy was I wrong.

They taste horrible, the texture of the shakes are not great. The pasta tastes weird. Not at all like pasta.

I am realy disappointed wspecially considering what I paid for it. Definitely won't be recommending this to others.

June 27, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Jennifer,

Thank you for your review. We are sorry to hear that you have not been enjoying your Challenge. 😕 We are always here to assist your if you are having issues with the meals. Please reach out to us so we can discuss!

Rated 1 out of 5 stars

UNbelievable Rip-off!

UNbelievable Rip-off!
Not only do some of the products taste really gross, the way they treat customers is even worse. They promise on their website that all the products last for at least a year. Well they don't. At least 3/4 of the snacks expire within the next few months, which sucks if you buy on stock and intend to use them over the course of the promised 12 months. But worse yet: Some of the Snacks were already expired! To top it off, customer service told me not to worry, even expired snacks were edible for at least three more months. I complained yet again asking for a partial refund and they responded sending a link to some consumer center explaining which. and how long overdue products could still be eaten. Had they not promised a one year duration I wold have never bought it. As for the five products I actually tasted: All the shakes were way too sweet and of unpleasant texture. Two of the snacks were merely okay and one was so gross I had to toss it.

June 23, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hello Antje ☀️we understand your frustration and are trying to work on a solution 🤝
Our customer service will contact you right now by mail. I wish you a wonderful day 😊

Rated 5 out of 5 stars

So far...so good.

For me..simplicity is the key and lunch is always the most difficult to manage as I am constantly invited to lunch meetings with clients or vendors. So Shape provides a morning shake and a evening meal but lunch is the flexible meal and that works perfectly for me. I just completed my first 14-day meal kit and I am down almost 9lbs and targeting 35lbs before its over. I added in the no fat cottage cheese in the first week to help get acclimated to the diet and I feel great. The instructions are straight forward and you get the hang of preparing the meals quickly. The morning shake is 220-240 calories and your dinner meal is about the same. I try to keep lunch at 500-600 calories and I exercise daily to help burn calories. I read some of the other reviews and diets are never easy - its just finding what works for you best and lets be honest no diet is perfect. The shakes are a little sweet for me but I can manage it and I enjoy the evening meal and the flexibility at lunch. Plus, you can always switch the lunch and dinner meal for the occasional dinner out. I just ordered a 28-day kit and unless something changes, I plan to remain on this until my vacation to Europe in September. Key tips: Water and eating early.

June 21, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Kevin, 🌞

Thanks for this amazing review! 🤩 We love to hear our customers' success stories, and this had some great tips as well! Feel free to reach out to us at any time while you are on your Challenge 😊

Rated 2 out of 5 stars

Not worth the $$$

The food is disgusting the shakes are drinkable. Even the smell from the pasta cooking is nauseating but I tried it and it was not edible. I have other shakes from other plans more enjoyable and flavorful.

June 20, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Eliza,🌞

Thank you for your review! We are sorry to hear that you did now enjoy your Challenge. 😕 Please reach out to us so we can discuss solutions!

Rated 4 out of 5 stars

Shakes are great!

This is my second time ordering So Shape. The first time around I ordered half pasta half shakes. I LOVED the shakes and saved the pasta for last. Unfortunately, the pasta does not taste good so it cut my diet in half. So I couldn’t necessarily track weight loss. This time around I only ordered shakes with the highest hopes of shedding weight.
Looking forward to leaving my next review after my week is up!

June 15, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Sheba, 🌞

Thank you for your review! We love to hear that you liked the shakes so much that you ordered another Challenge! 😃 We are sorry to hear the meals did not work out. Please reach out to us so we can discuss!

Rated 5 out of 5 stars

I LOVE SOSHAPE

I LOVE SOSHAPE! Convenient, delicious, and gives you just the amount of nutrients you need to drop a few while still feeling energized! Perfect for a college lifestyle. I personally really enjoy the pastas, especially the cheddar and truffle. The shakes are yummy too. As far as meal replacements go, this is the best option for your taste buds! I’ve tried other supplements that don’t taste nearly as good as SoShape. It’s effective too — I’m almost done with the 14 day challenge, and waistline is so much smaller. Plus, I FEEL better! Will definitely be doing a challenge again. Thank you SoShape!

June 9, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Anja, 🌞

Thank you for the review! We love to hear that you are enjoying your Challenge and seeing your own success! 😍

Rated 5 out of 5 stars

Delicious

Customer support was great, the shakes are delicious and the mac&cheese is so good!

June 8, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Nathalya!🌞

Thank you for your review! 😍 We love to hear when our Shapers are enjoying their Challenges

Rated 4 out of 5 stars

Shakes are great, pasta not so much

Shakes are great, pastas are not so great. Wish I could just exchange them for more shakes.

June 8, 2022
Unprompted review
So Shape logo

Reply from So Shape

Hi Brad, 🌞

Thank you for your review! We are happy to hear you enjoyed the shakes! 😍 Please reach out to us so we can discuss the meals.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look