The designs are just printed on the fabric so the inside is just white. It's not like an actual knitted sweater, which is fine because the designs are still beautiful and look great and the sweaters a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Shipping tracking info was never sent but most importantly my jersey was too small and was printed on the back with the number on backwards. Not sure how that happened. It’s pretty obvious how t... See more
Company replied
Unfortunately I thought that this company was local (US based) but it took a long time to get the items I purchased. The designs are awesome, I received so many compliments on them every time I wear... See more
Company replied
I had ordered a shirt with a design option, based upon the album cover for "The Low End Theory", by the rap group A Tribe Called Quest. The shirt has been well executed, and is confidently contai... See more
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Company details
Written by the company
Soulisfree —— Artistic Clothing, Graphic Designed T-shirts,Hoodies,Apparel. Men's & Women's Creative Artistic Clothes, We Stock A Wide Range of Quality Funny Art T Shirts/Hoodies/Other Outfits! Wearing Soulisfree clothes is like delving into an artistic journey where art becomes a language when words fail. Wear Your Attitude, Embrace Art —— Our brand Soulisfree aims to design creative artistic patterns tailored for those with a taste for art, showcased on our clothing. We believe Art can reflect your inner world, no matter the mood. We strive to vividly express your personality through our artistic designs.
Contact info
Hong Kong
- soulisfree.com
3.9
Great
284 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Soulisfree
Dear customer!
We're glad to hear that you found the quality good and the design great!
Thank you for your support and positive feedback! We appreciate your kind words.💕
Soulisfree Customer Service Team
Great designs
Great designs, nice deals and affordable shipping. Would love to see some more colors but pretty satisfied with what i got.
Hopefully the delivery will arrive well and the size and fabric will fit as well.
October 19, 2024
Unprompted review
Reply from Soulisfree
Dear buyer
Thank you for your detailed feedback!
We are thrilled to hear that you are satisfied with the designs, deals, and affordable shipping
Thank you for suggesting more color options. We will consider expanding our color range in the future.
We hope the delivery arrives well and that the size and fabric meet your expectations.
If you have any issues, please don't hesitate to contact us for assistance.If you have any more feedback or need further assistance, please feel free to reach out.
We value your opinion and look forward to serving you again.Thank you for your support!
Best regards,
Soulisfree Customer Service Team💖
IT’S A SCAM!!!
IT’S A SCAM!!!
I’m still waiting from month for 3 t-shirts fake.
the email are with IA.
They don’t have an assistant for customs. I have a lot of email with the same message.
October 17, 2024
Unprompted review
Reply from Soulisfree
Dear Customer
We apologize for the extended wait and the inconvenience with tracking your order.
Due to unforeseen delays, tracking updates may lag. We have escalated this issue to expedite delivery and improve tracking visibility.
Your patience is greatly appreciated.
For further assistance, please reply to this email.
support@soulisfree.com
Best regards,
Soulisfree Customer Service Team
Reply from Soulisfree
Dear Customer,
Thank you so much for your wonderful feedback!
Your kind words mean a lot to us, and they motivate us to continue creating innovative and high-quality products.
If you have any specific ideas or suggestions for new designs, we'd love to hear them!
Your input helps us create products that better serve our customers!
Best regards,
Soulisfree Customer Service Team💖
Fantastic collection of great quality…
Fantastic collection of great quality artwork clothing!! Very well executed company and great customer care team! Love the designs❤️
October 14, 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you so much for your wonderful feedback!
Your kind words mean a lot to us, and they motivate us to continue creating innovative and high-quality products.
If you have any specific ideas or suggestions for new designs, we'd love to hear them!
Your input helps us create products that better serve our customers!
Best regards,
Soulisfree Customer Service Team💖
Fantastic customer service
I ordered the wrong size and they were quick to resolve the issue
October 13, 2024
Unprompted review
Reply from Soulisfree
Dear Selene ,
Thank you for your feedback!We are glad to hear that the issue with the wrong size was resolved quickly for you.
Your positive experience means a lot to us!If you have any more feedback or need further assistance, please don't hesitate to contact us.
We value your opinion and look forward to serving you again.Thank you for your support!
Best regards,
You guys have plenty of choices to pick…
You guys have plenty of choices to pick out of and it's all creative. Makes it great to pick out stuff.
October 10, 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you so much for your wonderful feedback! We are thrilled to hear that you are impressed with our product designs and the variety of choices we offer. Your kind words mean a lot to us, and they motivate us to continue creating innovative and high-quality products.We are dedicated to offering amazing, inventive, and intelligent designs, and we will certainly keep working hard to bring you even more marvelous choices in the future.If you have any specific ideas or suggestions for new designs, we'd love to hear them! Your input helps us create products that better serve our customers.Thank you again for your support and encouragement. We truly appreciate it!
Best regards,
Soulisfree Customer Service Team💖
They steal art from artists
They steal art from artists. DO NOT BUY. They're a bunch of thieves. As proof check out the profile of an artist called putridhound on Instagram, they have posted all about this.
Edit: I am not a competitor, I am a fellow artist who has seen the ORIGINAL artist complain about this company for stealing their artwork. The original post is still up, go check it out for yourself.
October 6, 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
We value our collaborations with artists and ensure that the works we use are selected through discussions with designers. Our focus is on promoting our own original brand.
Unfortunately, we've encountered unfair accusations from competitors and misinformation from individuals who haven't purchased from us.
We urge you to critically assess the sources of information. To assist you better, could you please provide your order number or the email associated with your purchase? We’re here to help!
Best regards,
Soulisfree Customer Service Team
Art theft
Art theft from @putrid.hound & @juli_artwork on Instagram. They are deleting comments on their Instagram calling them out. Not to mention the stolen designs are low quality and they put their own watermark over it.
You are liars, there is evidence on @putrid.hounds instagram showing their art on your website without permission. You say to do your research but all the evidence is right in front of you and you know it. You are stealing the art do multiple small creators and you have no shame.
October 4, 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
We value our collaborations with artists and ensure that the works we use are selected through discussions with designers. Our focus is on promoting our own original brand.
Unfortunately, we've encountered unfair accusations from competitors and misinformation from individuals who haven't purchased from us.
We urge you to critically assess the sources of information. To assist you better, could you please provide your order number or the email associated with your purchase? We’re here to help!
Best regards,
Soulisfree Customer Service Team
Art on this site is USED WITHOUT PERMISSION
This site uses works from online creators/artists without their consent or compensation. They are using individual intellectual property from the rightful copy owners, and selling it without any legal rights.
****update****
The company has added a comment underneath asking to be "critical of sources of information" My information source is THE LITERAL ARTIST. They found their work on your site by pure chance, you used it without their consent and didn't pay them. Their Instagram is putrid.hound. They have you tagged in a post with screenshots from your site of their work being sold. You can't smooth talk. They've got you dead to rights.
October 1, 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
We value our collaborations with artists and ensure that the works we use are selected through discussions with designers. Our focus is on promoting our own original brand.
Unfortunately, we've encountered unfair accusations from competitors and misinformation from individuals who haven't purchased from us.
We urge you to critically assess the sources of information. To assist you better, could you please provide your order number or the email associated with your purchase? We’re here to help!
Best regards,
Soulisfree Customer Service Team
It's the product
It's the product! Amazing, inventive, intelligent designs. Thanks for offering so many marvelous choices. And please keep it up :)
October 5, 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you so much for your wonderful feedback! We are thrilled to hear that you are impressed with our product designs and the variety of choices we offer. Your kind words mean a lot to us, and they motivate us to continue creating innovative and high-quality products.We are dedicated to offering amazing, inventive, and intelligent designs, and we will certainly keep working hard to bring you even more marvelous choices in the future.If you have any specific ideas or suggestions for new designs, we'd love to hear them! Your input helps us create products that better serve our customers.Thank you again for your support and encouragement. We truly appreciate it!
Best regards,
Soulisfree Customer Service Team💖
I Dont recommend
They diddnt send me the Order after payment IT IS now 24 days later and nothing came to me and No answer on my E-Mails either
After one 49 Days i got my refund so Not a Scam but would deffinetly Not buy again either
October 3, 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
We are truly sorry to hear about the delay in receiving your order and the lack of response to your emails.
We understand how frustrating this must be, and we will do our best to resolve this issue promptly.
Could you please provide us with your order number and any additional details so we can investigate this further and assist you?Thank you for bringing this to our attention.
Best regards,
Soulisfree Customer Service Team
good stuff
good stuff. appreciate timely emails and updates. The fabric is good. The graphics are great. The fox on the grey shirt is good. But the mermaids were very nice- in terms of how it showed on printed fabric.
September 29, 2024
Unprompted review
Reply from Soulisfree
Dear Valued Customer,
We're very pleased to hear that you find our products "very good"!Thank you for your positive feedback. If there's anything else we can assist you with, please don't hesitate to let us know.
Best regards,
Soulisfree Customer Service Team
stolen art
I haven’t bought a t-shirt but they’ve listed my art on T-shirt without permission and I doubt very much that I’m the only artist they’ve stolen from - aside the ethics of this it means they’re printing from internet jpegs meaning the quality of these t-shirts will suck.
September 28, 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you for bringing this serious matter to our attention. We are deeply concerned about the unauthorized use of your artwork on our T-shirts and understand the gravity of the situation.
To address your concerns: Please contact us support@soulisfree.com to check.
If there are any other artworks of yours that you suspect have been used without permission, please let us know.
Thank you for bringing this to our attention.
We appreciate your cooperation and understanding.
Best regards,
Soulisfree Customer Service Team
Reply from Soulisfree
Dear Valued Customer,
We're very pleased to hear that you find our products "very good"!Thank you for your positive feedback. If there's anything else we can assist you with, please don't hesitate to let us know.
Best regards,
Soulisfree Customer Service Team
Don't buy there
Don't buy there! Terrible quality and very poor performance when it comes to returning the products. They are making it extra complicated probably with the intention that you lose patience and give up on it.
August 21, 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
We apologize for the confusion and frustration you've experienced with our return process.
We understand your desire for a refund and appreciate your patience.
We are willing to offer a refund as a gesture of goodwill. Please contact us: support@soulisfree.com
Thank you for your understanding.
Best regards,
Soulisfree Customer Service Team
Quick and helpful support!
Support was quick to respond to my email and help me find the shirt I was looking for.
September 16, 2024
Unprompted review
Reply from Soulisfree
Dear Valued Customer,
We're glad to hear that you found our website easy to use and that you appreciate the design! It's great to know that your experience was positive.
Thank you for your feedback. If there's anything else we can assist you with, please don't hesitate to let us know.
Best regards,
Soulisfree Customer Service Team💖
Designs are amazing
I liked all the different designs and different styles of shirts.
September 15, 2024
Unprompted review
Reply from Soulisfree
Dear Valued Customer,
We're glad to hear that you found our website easy to use and that you appreciate the design! It's great to know that your experience was positive.
Thank you for your feedback. If there's anything else we can assist you with, please don't hesitate to let us know.
Best regards,
Soulisfree Customer Service Team💖
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