The designs are just printed on the fabric so the inside is just white. It's not like an actual knitted sweater, which is fine because the designs are still beautiful and look great and the sweaters a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shipping tracking info was never sent but most importantly my jersey was too small and was printed on the back with the number on backwards. Not sure how that happened. It’s pretty obvious how t... See more
Company replied
Unfortunately I thought that this company was local (US based) but it took a long time to get the items I purchased. The designs are awesome, I received so many compliments on them every time I wear... See more
Company replied
I had ordered a shirt with a design option, based upon the album cover for "The Low End Theory", by the rap group A Tribe Called Quest. The shirt has been well executed, and is confidently contai... See more
Company replied
Company details
Written by the company
Soulisfree —— Artistic Clothing, Graphic Designed T-shirts,Hoodies,Apparel. Men's & Women's Creative Artistic Clothes, We Stock A Wide Range of Quality Funny Art T Shirts/Hoodies/Other Outfits! Wearing Soulisfree clothes is like delving into an artistic journey where art becomes a language when words fail. Wear Your Attitude, Embrace Art —— Our brand Soulisfree aims to design creative artistic patterns tailored for those with a taste for art, showcased on our clothing. We believe Art can reflect your inner world, no matter the mood. We strive to vividly express your personality through our artistic designs.
Contact info
Hong Kong
- soulisfree.com
3.8
Great
283 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not Cotton
The website claims some shirts are 100% cotton. This is a lie. Received my shirt and could immediately tell it was 100% synthetic fabric by the feel and the smell. There is no care label on the t-shirts, likely because it would say 100% synthetic instead of cotton.
December 24, 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you for your feedback.
To address your concerns:
•We will offer you a full refund or an exchange for a different product.
•We are reviewing all product listings to ensure accurate fabric information and will improve our quality control processes.
We appreciate your feedback and are committed to making things right. If you have any further questions, please let us know.
Thank you for your understanding.
Best regards,
Soulisfree Customer Service Team
Great design
Great design , great quality of the shirts and jackets. Love it. Shipping was a bit too long , waited about 5 weeks .
December 25, 2024
Unprompted review
Reply from Soulisfree
Dear customer!
Thank you for your kind words! It's great to know you had a positive shopping experience.We look forward to welcoming you back for more!🌹
Soulisfree Customer Service Team
Very good quality of clothing and in…
Very good quality of clothing and in perfect condition!
December 25, 2024
Unprompted review
Reply from Soulisfree
Dear customer!
Thank you for your kind words! It's great to know you had a positive shopping experience.We look forward to welcoming you back for more!🌹
Soulisfree Customer Service Team
VG customer care.
5 stars for customer care after parcel went astray in transit.
T shirt of excellent quality.
December 23, 2024
Unprompted review
Reply from Soulisfree
Dear customer!
Thank you for your kind words! It's great to know you had a positive shopping experience.We look forward to welcoming you back for more!🌹
Soulisfree Customer Service Team
This website is a con!!
This website is a con!!! Will trick you on instagram to buy then never ship the goods. All from china so no way to return if they ever do turn up been waiting for a month. DO NOT BUY
December 22, 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
Let me assure you that we are taking immediate action to resolve this:
We have update the logistics information to you, please check your inbox.
We will provide you with a valid tracking link as soon as we have one, so you can monitor the progress.
We appreciate your patience and understanding. Please rest assured that we are committed to resolving this issue promptly. If you have any further questions or need assistance, please don’t hesitate to contact us. support@soulisfree.com
Best regards,
Soulisfree Customer Service Team
Wrong estimated time of delivery
I’ve made my purchase (over 80$) November 19th 2024. I read that the estimated time of the arrival of package was 10 working days and made sure it can be delivered to Poland.
After few days I got an e-mail from the shop with “china post-tracking number” without any more information about for example the company taking care of my package.
I’ve contacted the support, and they asked for patiance.
November 19, 2024
Unprompted review
Reply from Soulisfree
Dear Customer,
Let me assure you that we are taking immediate action to resolve this:
Your order is in delivery and you will received it soon.
We checked we have communication with you, but you said there's no response, could you please check your inbox?
We appreciate your patience and understanding. Please rest assured that we are committed to resolving this issue promptly. If you have any further questions or need assistance, please don’t hesitate to contact us. support@soulisfree.com
Best regards,
Soulisfree Customer Service Team
This company is trash
This company is trash. They have stolen my images multiple times and used them without my permission. They have also stolen the work of many other artists I know. After removing the post after being contacted, they replaced it with "Sorry! This design has sold out! Contact our Customer Service!" This implies they are continuing to sell my work to people who had previously saved the link before the listing was removed. Buy from artists not this terrible company.
Update: See reply below. This is completely untrue. I was never contacted, nor did I ever agree to the use of my work for your profit.
December 16, 2024
Unprompted review
Reply from Soulisfree
Dear Jump Jack Studio,
Thank you for your feedback. We take your concerns very seriously and are committed to resolving any issues you may have.
Regarding your comment about potential infringement, we assure you that we have not infringed on any rights. To facilitate a thorough investigation, could you please provide us with any relevant proof or documentation? This will help us verify the situation and address your concerns more effectively.
We appreciate your cooperation and are here to assist you in any way we can. If you have any further questions or need clarification, please don’t hesitate to contact us.
Best regards,
Soulisfree Customer Service Team
The website kept refreshing when I…
The website kept refreshing when I tried to check out. I also couldn’t view all the products or switch between pages to browse further. I attempted multiple times. Finally, I was able to complete the process after closing and reopening the website.
I like all the designs and products. Thank you
December 17, 2024
Unprompted review
Reply from Soulisfree
Dear customer!
Thank you for your kind words! We're delighted to hear that you love our designs and find our website easy to use. It's great to know you had a positive shopping experience.We look forward to welcoming you back for more!🌹
Soulisfree Customer Service Team
My new love
I love the designs. The website makes it easy to pick your options, colour, size etc. All in all, it's a great place to shop.
December 10, 2024
Unprompted review
Reply from Soulisfree
Dear customer!
Thank you for your kind words! We're delighted to hear that you love our designs and find our website easy to use. It's great to know you had a positive shopping experience.We look forward to welcoming you back for more!🌹
Soulisfree Customer Service Team
The artwork I loved and the price was…
The artwork I loved and the price was good. I do hope the size I ordered will fit true to size.
December 5, 2024
Unprompted review
Reply from Soulisfree
Dear buyer
Thank you so much for your feedback!
We are delighted to hear that you loved the artwork and found the price to be just right.
We take pride in offering high-quality products at fair prices.Regarding the fit, we design our items to fit true to size, but if you have any concerns or need assistance with sizing, please don’t hesitate to reach out.
We’re here to help ensure you get the perfect fit.If you have any more feedback or need further assistance, please feel free to contact us. We appreciate your support and hope to serve you again soon!
Thank you again for choosing us
Soulisfree Customer Service Team
Good sturdy material w nice head holes
Good sturdy material w nice head holes. It’s something that I don’t have to worry about stretching out🌞
October 3, 2024
Unprompted review
Reply from Soulisfree
Dear Grayson
Thank you so much for your feedback!
We’re thrilled to hear that you find the material sturdy and well-made, with nicely designed head holes. It’s great to know that you feel confident it won’t stretch out over time.Your satisfaction means a lot to us, and we’re glad the product meets your expectations. If you have any more feedback or need further assistance, please don’t hesitate to reach out.
Soulisfree Customer Service Team
Above and Beyond
Even though the design had sold out before I could order it, you guys found a way to make it happen! I appreciate that so much!
December 3, 2024
Unprompted review
Reply from Soulisfree
Dear customer!
We're glad to hear that you found the quality good and the design great!
Thank you for your support and positive feedback! We appreciate your kind words.💕
Soulisfree Customer Service Team
So fabulous are these T-shirts that I…
So fabulous are these T-shirts that I have immediately made a second order after the first ones arrived. They are incredible value and very comfortable. Love these!!
December 4, 2024
Unprompted review
Reply from Soulisfree
Dear customer!
We're glad to hear that you found the quality good and the design great!
Thank you for your support and positive feedback! We appreciate your kind words.💕
Soulisfree Customer Service Team
Amazing absolutely amazing.
Amazing absolutely amazing.. ordered on Saturday delivered a week and a half later excellent quality and definitely excellent value for money.. I wish I could give a 10 * review .I will definitely be buying from you again . Thank you
December 3, 2024
Unprompted review
Reply from Soulisfree
Dear customer!
We're glad to hear that you found the quality good and the design great!
Thank you for your support and positive feedback! We appreciate your kind words.💕
Soulisfree Customer Service Team
Original style
I enjoyed the original style of their products and their attention on sustainability
November 30, 2024
Unprompted review
Reply from Soulisfree
DearNick Ferrari
Thank you for your feedback!
We are delighted to hear that you enjoyed the original style of our products and recognized our commitment to sustainability. Your support means a lot to us!If you have any more feedback or need further assistance, please don’t hesitate to contact us.
Thank you again for choosing us.
We hope to serve you again soon!
Soulisfree Customer Service Team
Reply from Soulisfree
Dear customer!
We're glad to hear that you found the quality good and the design great!
Thank you for your support and positive feedback! We appreciate your kind words.💕
Soulisfree Customer Service Team
Great size inclusive selection!
November 25, 2024
Unprompted review
Reply from Soulisfree
Dear customer!
We're glad to hear that you found the quality good and the design great!
Thank you for your support and positive feedback! We appreciate your kind words.💕
Soulisfree Customer Service Team
Love this company
Love this company, the quality of their stuff is so good!
November 13, 2024
Unprompted review
Reply from Soulisfree
Dear Joshua Pyper
Thank you for your wonderful feedback!
We are thrilled to hear that you love our company and are very satisfied with the quality of our products.
Your positive comments mean a lot to us and help us ensure we continue to provide high-quality items.
We are committed to maintaining the highest standards and continually improving our products and services.If you have any more feedback or need further assistance, please don't hesitate to contact us.
We value your opinion and look forward to serving you again.
Thank you for your support!
Best regards,
First, it was the unique artwork
I was initially pulled in by the original artwork. There’s so many different subjects, and all of them are unique. The prices were very reasonable, so I ended up ordering a bunch. It took awhile to receive them, but so worth it. The shirts are great quality, heavy weight cotton and very comfortable. I can’t wait to order more.
November 5, 2024
Unprompted review
Reply from Soulisfree
Dear customer!
We're thrilled to hear that you were drawn in by our original artwork and found the variety of subjects unique and appealing!
It's great to know that the reasonable prices encouraged you to order multiple items. While the delivery took some time, we're glad that the quality of the shirts met your expectations.
Your enthusiasm and kind words mean a lot to us. We look forward to serving you again in the future. Thank you for your support and positive feedback!😊
Soulisfree Customer Service Team
Reply from Soulisfree
Dear customer!
We're glad to hear that you found the quality good and the design great!
Thank you for your support and positive feedback! We appreciate your kind words.💕
Soulisfree Customer Service Team
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