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Soulsent Reviews 127

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, often noting that its quality exceeded their expectations and that it arrived exactly as described. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the timely arrival of their orders. The overall ordering process and user experience are also commended for being easy, quick, and straightforward. However, some customers experienced issues with the product's durability, such as paint peeling or magnets failing after a short period. A few reviewers also mentioned that the bracelets were too large for smaller wrists, lacking an adjustment option. Additionally, there were isolated reports of errors on accompanying message cards, with some customers expressing dissatisfaction with the company's response to these concerns.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are generally satisfied with the quality,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times.... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of the products, with... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the ordering process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little unsure about buying this product. 1: I didnt know if the website was legitimate?. Was i being scammed? 2: i wasnt confident the product would as nice as it looked on line? Let me r... See more

Rated 5 out of 5 stars

This bracelet is exactly as described and I can't wait to give it to my grandson. The delivery time was quick with notifications regularly and packaging was great. So very happy with this order. Th... See more

Rated 5 out of 5 stars

Great delivery service and I love the subscription written inside. Words that have meaning when one is down. I couldn't work out how to undo the bracelet but worked it work! Bracelet could've been a... See more

Rated 5 out of 5 stars

I had a great experience with Soulsent. Communication was excellent, delivery was very quick, and the product quality is exactly as described. Everything went smoothly from start to finish. I’ll defin... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

127 reviews

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Rated 1 out of 5 stars

I feel like I have been scammed

I feel like I have been scammed, I ordered thinking it was an Australian company but after I clicked on their social media nothing comes up.
I then googled the address and its a post office in America ???
Will not give me a tracking number for Australia post I just keep getting an order number, every time I ask and im told its coming soon.
I personally don't believe it will arrive and feel I've been scammed.
Hope im proved wrong buy for now I'd say do not order theough them.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

The bracelet is beautiful

The bracelet is beautiful, arrived safely and more importantly in time, as it was given to our son today for his birthday. Thank you!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Quality

Quality of product and prompt delivery. The bracelet was as described in the AD.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Beginning the repair

My son and I have been at odds for some time. He has had some issues both with his work and friends circle. This gift was the ice breaker. He felt he could talk to me about some personal issues and I feel like the repair to our relationship is on track instead of in limbo

February 7, 2026
Unprompted review
Rated 2 out of 5 stars

Still in date

Bought my son the love you son bracelet which is gorgeous and he loves but only wearing it for a week the black paint is peeling off the clip that secures it. So I send email n pics, just in the 30 day time frame of money back guarantee… they say no I’m out the bracket (which I was right on 30 days). But also shouldn’t the refund process start after you receive the goods?? Otherwise how you gonna know if you like it or not??

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

My son is starting his final year of…

My son is starting his final year of high school and was experiencing a lot of nerves. I wanted something to remind him how special he is to me and just how proud I am of him. I was able to give him the bracket the weekend before his first day of the school year and he was very emotional and grateful for the heartfelt reminder of my love for him.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Buy with confidence!

I was a little unsure about buying this product.
1: I didnt know if the website was legitimate?. Was i being scammed?
2: i wasnt confident the product would as nice as it looked on line?
Let me reassure you........
The Site is legitimate and the quality was way better than id hoped for !
Delivery was a reasonable time too.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful gifts

The bracelets arrived without any issues and are such stylish, thoughtful, and beautiful gifts for our boys. We truly appreciate them. Thank you!

January 20, 2026
Unprompted review

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