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Soulsent Reviews 

126
•
TrustScore 4.5 out of 5

4.7

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often finding items better than anticipated and exactly as described, bringing significant emotional value. Many highlight the quick and efficient delivery service, noting prompt arrivals, regular notifications, and good packaging. The ordering process is frequently described as easy and straightforward, contributing to a positive overall user experience. However, some customers noted concerns regarding product sizing, mentioning that bracelets could be too big or too small for certain wrists, and that adjustability would be beneficial.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction that items... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the products as being of good... See more

Order

Reviewers mention positive feedback about the ordering process, often describing it as easy, simple, quick,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the ordering process very easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little unsure about buying this product. 1: I didnt know if the website was legitimate?. Was i being scammed? 2: i wasnt confident the product would as nice as it looked on line? Let me r... See more

Rated 5 out of 5 stars

This bracelet is exactly as described and I can't wait to give it to my grandson. The delivery time was quick with notifications regularly and packaging was great. So very happy with this order. Th... See more

Rated 5 out of 5 stars

Great delivery service and I love the subscription written inside. Words that have meaning when one is down. I couldn't work out how to undo the bracelet but worked it work! Bracelet could've been a... See more

Rated 5 out of 5 stars

I had a great experience with Soulsent. Communication was excellent, delivery was very quick, and the product quality is exactly as described. Everything went smoothly from start to finish. I’ll defin... See more

Company details

  1. Clothing Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.7

All reviews

(126)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 2 out of 5 stars

Error ridden sentiment card

Ordered two “my son” bracelets for my sons after what has been a difficult year. When bracelets arrived, bracelet was nice, however the card that came with it with the special message written on it was full of errors. Sentences were squished together with no spacing between words leaving it a jumbled mess. Contacted soul sent who apologised and said it was part of their current production. I asked for replacement cards to be sent which has been denied and I was offered the excuse that this was their current production so that’s how they’re coming. I asked to get a refund and I was informed that I’d have to send it back to them to Florida USA when I’m in Australia. Postage would be at my expense which would take half of my refund. Really unimpressed with their customer service.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great delivery service and I love the…

Great delivery service and I love the subscription written inside. Words that have meaning when one is down. I couldn't work out how to undo the bracelet but worked it work! Bracelet could've been a little bigger for those with bigger wrists.

October 26, 2025
Unprompted review
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Rated 5 out of 5 stars

To easy

What to buy your older son or daughter is hard but words of encouragement and love are a priceless that's why I purchased this product thank you

September 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Great quality and exactly as described

This bracelet is exactly as described and I can't wait to give it to my grandson.
The delivery time was quick with notifications regularly and packaging was great.
So very happy with this order. Thinking about getting one for my son

October 6, 2025
Unprompted review

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