Sound Shoppe NYC Reviews 

309
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast shipping times and the incredible selection of unique, hard-to-find boutique guitar effects pedals. Many buyers also highlight the secure, careful packaging and the exceptionally helpful, professional service consistently provided by the team. Though some reviewers experienced minor issues or needed small adjustments with their initial orders, they still appreciated the overall transaction. Most people remain extremely eager to purchase gear again because of the reliable communication and exceptional product availability. People continually note that finding such specialized musical equipment makes shopping here worthwhile.

What people talk about most

Product

People report high satisfaction with the product offerings, highlighting an exceptional and unique selection... See more

Delivery service

Reviewers express great satisfaction and appreciation regarding the delivery service. Consumers consistently... See more

Service

Clients share positive opinions on service, highlighting how helpful, professional, and informative the staff... See more

Order

Consumers find ordering to be a very positive and seamless experience, highlighting quick turnaround times... See more

Customer service

Customers report positive experiences with customer service, noting that support is genuinely helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt shipping, well packed, great pedals. One of the few places — if not the only — that ever has Ezhi & Aka pedals in stock. The Double Tape T is an amazing pedal for all of the craziness it can b... See more

Company replied

Rated 5 out of 5 stars

Sound Shoppe had the pedal I could find at no other US vendor. It allowed me to complete my David Gilmour pedalboard build. The Pedal sounds fantastic! Delivery was surprisingly quick. Sound Shoppe wi... See more

Rated 5 out of 5 stars

Quite satisfied with my transaction and intend to come back and purchase more gear. When I checked out on my purchase, I inadvertently had an old address selected in the payment system. Did not notice... See more

Rated 5 out of 5 stars

Sound Shoppe NYC has an awesome selection of guitar pedals, and I was especially impressed by their variety of FTelettronica pedals — a brand I’ve been trying to find a U.S. distributor for quite some... See more

Company replied


Company details

  1. #10 of 114 best companies in Electronics Store

Written by the company

Curating Pedals. Celebrating Innovation.

Happiness Guarantee

30 day Returns

You are welcome to return any item for any reason within 30 days after delivery. If there's a malfunction, return shipping's on us.

Contact info

4.9

Excellent

TrustScore 5 out of 5

309 reviews

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4.9

All reviews

(309)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

Great pedal shop with a lot of interesting pedals

I was very impressed with my experience with Sound Shoppe NYC. They offer an amazing selection of boutique pedals and they provide great service. I purchased an Eastern FX XO pedal which was out of stock at other retailers. The pedal shipped immediately and arrived within days. I will definitely be ordering from Sound Shoppe again!

September 8, 2025
Rated 5 out of 5 stars

Excellent shopping experience

Super service from this company! I received an exceptionally fast response to my inquiry regarding shipping method outside of USA (thank you Dave!)
Superb item, packaged with care, and arrived very quickly from USA to Canada (without any massive additional costs). Even included a personalized message from the shop. Great all around experience!

October 4, 2025
Rated 5 out of 5 stars

The best

I appreciate the in stock notification, loyalty discount, and super quick shipping! My new BROMDIHYDROCHLORPHENYLBENZODIAZEPINE was at my house making thunderous apocalypse just two or three days after ordering. Cheers!

August 17, 2025
Rated 5 out of 5 stars

Super Happy Customer

This was my first time ordering from Sound Shoppe NYC. I was so glad to get the email notifying me that the Brom pedal by Ezhi & Aka (Russia) was back in stock. I jumped on it right away and I'm super happy with this weird/noise machine! Thanks for stocking such interesting pedals.

August 19, 2025

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