Emily at the reception deals with our family when making an appointment and on general customer care . We all agree she is top notch on patient handling. The young lady is very pleasant and tends in p... See more
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Company details
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We are a group of dental practices providing NHS and private dentistry to patients in East Sussex, West Sussex and Hampshire. Dental treatments include implants, endodontics, periodontics and sedation.
Contact info
United Kingdom
- southcliffdentalgroup.com
No recent history of asking for reviews
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Replied to 4% of negative reviews
Typically replies within 24 hours
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Lovely staff and service
Emergency treatment needed
Emergency treatment needed saw dental therapist in Dover so helpful and able to speak with the dentist on duty to assist. In so much pain given support and prescription same day. Reception when called booked this for me as a patient. Thank you for your care
Immediate treatment
Had a hygienist appointment followed by a dental inspection.
A filling broke during the hygiene treatment. Even though the dentist appointment was inspection only I paid extra and had the filling replaced immediately.
Well done
Very professional
Dr Surya was very kind, professional and very efficient . Dr also gave me very constructive advice how to care for my teeth to avoid certain issues!
I also want to mention the admin lady who is also very kind and helpful.
Proffesional service
Nice and welcoming staff. Done quickly and professionally. South cliff dental group Trinity
Poor
I had been recommended to this NHS practice a while back, after many times trying to contact the practice I was able to book an appointment, sitting in their waiting room with another patient, I witnessed staff leaving and entering wearing their scrubs, i waited some time before asking reception when I will be seen, they had told me my appointment was cancelled, no email, no calls, they said their dentist wasn’t available until October. I have now found a professional practice.
After having some terrible experiences…
After having some terrible experiences at South Cliff this was my last throw of the dice before moving elsewhere. They’ve got a new dentist and she was brilliant- excellent manner and thorough in the appointment. Let’s hope she stays 🤞🏻
Always a very good experience here
Always a very good experience here. I’ve been a patient for 7 years, and despite moving to another city, I still travel back here every 6 months to have my treatment done. The receptionist Vicky has been consistently lovely throughout those 7 years, and as a once anxious patient, I now look forward to my visits. Thank you to all the staff here for your care over the years
First visit, pleasant experience
This was our first visit, we arrived early to complete the paperwork, everyone was very welcoming and I went into my appointment slightly before the appointed time. All went well in the consultation and afterwards I made my next appointment.
Our experience at Trinity Practice was…
Our experience at Trinity Practice was quick and easy thanks to the staff. The customer service was lovely! Thank you!
Good service with nicely explained…
Good service with nicely explained about my issue
Arrived early for my appointment and…
Arrived early for my appointment and was seen straight away. The dentist was very thorough with my checkup discussing what needed to be done.
So far so good
On my first visit I found the staff at Southcliff dental group in Marlborough polite and considerate, and the dentist seemed knowledgeable. She was also good enough to explain to me the various treatment options available for my needs.
Hyde Gardens Patient
Always great experience at south cliff…
Always great experience at south cliff in hyde gardens, staff are lovely and receptioniat vicky is always so helpful and professional, always recommend (:
Hyde Garden Surgery
Hyde Garden Surgery
Customer service from Vicky at the front desk was very proffesional I felt comfortable the second I walked in
Got looked after for my treatment by Megan who was very proffesional she told me exactly what was going on & what the plan was
Great staff, Great practice
What a helpful and caring NHS denist
What a helpful and caring NHS denist, booked after a recomdation. Wished I had previouse work done here, receptionist was a delight young friendly face with a warm smile ,dentist was very good.
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