Recently had solar panel, inverter, batteries and EV point installed. Communications before and after were very efficient. Survey guy was thorough and helpful. The install guys were great, got the job... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
An enjoyable experience, they listened to my requirements and tweaked the specifications, a compedative quote, along with helpful staff in all departments. Installation went without any hitches wi... See more
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My SESE experience during the survey, install and commissioning of my solar and battery system has been excellent. Clear communications with them at all times. Everything done on time with minimal eff... See more
Company replied
The electricians, Brad and Ezra, were very polite, explained everything well and extremely hard working - their part of the job took all day, not least due to the peculiarities of my house. The two pa... See more
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4.9
Excellent
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent company and service
Excellent company and service from the back office staff through to the survey and install teams. Communicative and helpful with no question unanswered. There was a slight hiccup during install but the measure when these things happen isn't usually the mistake itself but how it is dealt with and on that front I couldn't have been happier. Should anyone be wondering if these guys are right for them I wouldnt hesitate to recommend them and have already done so.
May 8, 2026
Unprompted review
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A very happy customer!
We had a visit from a technical guy before signing up. He was very knowledgeable and helped us make the decision to go ahead with the solar panels.
Everything was organised exceptionally well
Scaffolding erected a couple of days before the installation. Installation took a day and after that we were up and running!
April 2, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you for your fantastic review. We're delighted to hear that your experience was such a positive one from start to finish.
It's great to know that our technical survey helped give you the confidence and information you needed to make the decision to go solar. We believe that providing clear, knowledgeable advice is an important part of the process, so we're pleased that this stood out to you.
We're also happy to hear that the installation was well organised and ran smoothly, from the scaffolding being erected ahead of time to the system being installed and commissioned in just a day. Our team works hard to ensure every project is completed efficiently while maintaining high standards of workmanship.
Thank you for choosing us for your solar installation. We appreciate your trust and hope you enjoy the benefits of your new solar system for many years to come.
Efficient, good workmanship, thanks Cam and team!
Very happy with my recent solar install. Smooth process from start to finish. Good workmanship with tidy cabling and full clean at the end. There was an issue with one of the panels but the team returned next day with a replacement. Particular shoutout to Cam the electrician who we felt went above and beyond with the installation, and ensured everything was left neat and tidy.
June 18, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you were happy with your solar installation and that the process was smooth from start to finish.
We take great pride in the quality of our workmanship, so it's fantastic to know that the tidy cabling, attention to detail, and thorough clean-up met your expectations. While we're sorry there was an issue with one of the panels, we're pleased our team was able to resolve it quickly and minimise any inconvenience.
We'll be sure to pass on your kind words to Cam. He'll be thrilled to hear that his dedication and commitment to leaving everything neat and tidy made such a positive impression.
Thank you again for choosing us for your solar installation. We truly appreciate your support.
Battery installation
Ewan completed our battery installation. He contacted us early in the day to advise us when we should expect him so that we didn't have to hang around all day. The installation went smoothly and the property was left clean and tidy. He guided us through use of the app going forward. I would recommend this company.
June 16, 2026
Unprompted review
Excellent from start to finish!
From start to finish - our whole experience has been excellent. From Stephanie in the office to Brad (today’s electrician) we cannot fault the service we have received. Today in particular, Brad worked non stop in the heat of our loft and the 27’ outdoor heat, retained his sense of humour throughout, despite starting at 6am at the depot, arriving in Cambridge at 8:30 and not leaving our property until after 6pm. The standard of his work was excellent! Thank you!
June 16, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you so much for your wonderful review and kind words.
We're delighted to hear that your experience was excellent from start to finish. Stephanie and Brad will be especially pleased to know that their efforts made such a positive impression. We’re incredibly proud of our team’s commitment to delivering outstanding service, and it’s great to hear that Brad’s hard work, professionalism, and positive attitude shone through, even during a long day and challenging conditions.
We truly appreciate you taking the time to share your experience and to recognise the dedication that goes into every installation. Thank you for choosing us, and we look forward to being of service again in the future.
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The whole experience was excellent
The whole experience was excellent. the fitters of the scaffold arrived on time and did a very efficient job.
The Engineers Coming to fit the solar panels and all the electrical components arrived on time and did a very good job, they set up the app' on my mobile phone and showed me how to use the basic controls, the system is working very well, better than I expected.
All in all an excellent experience.
I would thoroughly recommend South East Solar and Electrical. Thank you.
March 12, 2026
Unprompted review
Excellent company
Excellent company, felt looked after pre instalation and post instalation settling they have been very helpful and sorted all very minor snags. Love my panels and battery.
Great service and great staff.
March 3, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you for your wonderful review! We're delighted to hear that you felt well looked after throughout the entire process, from the initial installation through to the post-installation support. It's great to know that our team was able to quickly resolve the minor snags and ensure everything was running smoothly.
We're especially pleased that you're loving your solar panels and battery system. Your kind words about our service and staff mean a lot to us and will be shared with the whole team.
Thank you for choosing us and for taking the time to share your experience!
Excellent service throughout
Excellent service throughout, kept fully informed of process. Appointments made promptly and installation carried out in very professional manner. Minor issue with upgrade of Fox App but sorted promptly. Very reasonable price done through collective bargaining scheme through Suffolk County Council.
March 4, 2026
Unprompted review
Great experience
From the very start I felt SESE knew what they were doing. Good communication throughout. Completed the installation in just under half a day. All very tidy and quality installation. Great company. Thanks
Arthur
June 9, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you for your fantastic feedback. We're delighted to hear that you felt confident in our team from the very beginning and that our communication throughout the process met your expectations. It's great to know the installation was completed efficiently, with a tidy and high-quality finish. We truly appreciate your kind words and your support. Thank you for choosing SESE.
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Ewan and his team were efficient and professional
Ewan and his team were incredibly professional, efficient and polite. They did an amazing job and I would highly recommend for solar/battery installation.
June 8, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you for your wonderful feedback. We're delighted to hear that Ewan and his team provided such professional, efficient, and courteous service. It's great to know you're pleased with your solar and battery installation, and we truly appreciate your recommendation. We'll be sure to pass your kind comments on to the team.
Very efficient installation and admin…
Very efficient installation and admin staff were very helpful when arranging sertlement of the invoice.
March 17, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you for your kind feedback. We're pleased to hear that you found the installation process efficient and that our administrative team was helpful in arranging settlement of the invoice. We appreciate you taking the time to share your experience and are delighted that our team was able to assist you throughout the process.
Adam Deans came today to inspect our…
Adam Deans came today to inspect our solar panels & system. He was very efficient & polite & kept us informed on what he was doing. We’re now waiting for the report, but so far I’m impressed.
June 5, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you for your feedback. We're delighted to hear that Adam provided such efficient and courteous service and kept you informed throughout the inspection. We'll be sure to pass your kind comments on to him. We appreciate your patience while the report is being prepared and look forward to assisting you further once it's ready.
Good experience
Knowledgeable electrician who was interested in the problem Adam went the extra mile to find the cause of the system fault.
Thank you Adam and South East Solar.
June 4, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Adam was able to help you with your system fault and that his dedication and expertise made a positive impression. At South East Solar, we strive to ensure that all our customers receive the best possible service, and it's great to know that Adam went the extra mile for you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out :)
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Excellent Service & Quality Work
The whole solar experience with South East Solar & Electrical from first quote to initial survey, when I changed my requirements on a couple of occasions, to install was first class. Every time I rang, the office staff were polite and dealt promptly with my questions, with good email communication. I highly recommend them, so pleased with my solar & battery set up all working well.
March 26, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you so much for your kind words and for taking the time to share your experience with South East Solar & Electrical! We are thrilled to hear that you had a positive experience from the initial quote through to the installation of your solar and battery setup.
Our team prides itself on providing exceptional service, and it's fantastic to know that our office staff was able to assist you promptly and professionally throughout the process. Your flexibility and understanding during the project are greatly appreciated, and we are delighted that we could accommodate your changing requirements.
We truly value your recommendation and are so pleased to hear that everything is working well with your new system. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing South East Solar & Electrical!
Our experience with SESE was seamless
Our experience with SESE was seamless. Every thing was done efficiently and effectively. Lovely, helpful staff in office. Brilliant electrician and lovely lads fitting the panels.
Highly recommend them.
May 5, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience with SESE and that our team made a positive impression on you. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new panels!
Whole process near seamless
Whole process near seamless , and well- co-ordinated: from initial enquiry, survey, resolving queries, to scaffolding, electrical work and panels installation. Documentation all through as agreed. System working exactly as intended. Very pleased
April 28, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you for your wonderful feedback. We’re delighted to hear that you found the whole process seamless and well coordinated from start to finish. Our team works hard to ensure every stage — from the initial enquiry and survey through to installation and documentation — runs smoothly, so it’s great to know this was reflected in your experience.
We’re especially pleased to hear the system is performing exactly as intended. Thank you again for choosing us and for taking the time to share your experience.
Everything went exactly as planned
Everything went exactly as planned. On day two, I reported a fault and it was fixed very quickly. I would definitely recommend this company
April 28, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you for your great review! We’re really pleased to hear everything went as planned and that the issue you reported was resolved quickly by our team. Providing reliable service and responsive aftercare is very important to us, so we truly appreciate your recommendation. Thanks again for choosing South East Solar!
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Top notch
It was so refreshing to deal with a company like SESE. Excellent communication throughout the process - clear and prompt. Everything was explained and questions answered.
Installation happened yesterday and went very smoothly. Really appreciated the suggestions from them on the different ways to run the cables and how to make it look as good as possible. Delighted with the results.
This may sound like an AI-written review but it’s really not. If every company was as easy to deal with as SESE, life would be a lot less complicated! Thank you!
May 19, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you for your thoughtful feedback. We’re really pleased to hear that the communication throughout the process was clear and prompt, and that the installation went smoothly. It’s great that the team’s suggestions on cable routing helped achieve a result you’re happy with, and we’ll be sure to share your comments with them.
We appreciate you taking the time to share your experience, and we’re glad you’re delighted with the final outcome.
Good customer support
Good customer support
Would have liked more customer involvement and options discussed during planning stage.
May 18, 2026
Unprompted review
Reply from South East Solar & Electrical
Thank you for your feedback. We're glad to hear you're happy with the outcome of the installation. We’re sorry to hear that you would have preferred more involvement and discussion of options during the planning stage. This is helpful feedback, and we will share it with the team to ensure we continue to improve how we communicate and involve customers in the design process. We appreciate you taking the time to share your experience.
Very good overall experience
Very good overall experience with South East Solar & Electrical.
They were flexible during the design phase and very helpful when I changed my mind about the solar setup. The installation went well and I’m happy with the finished system.
There were a couple of small issues afterwards, but they returned promptly to sort them out. When I raised one workmanship concern, they took it seriously, apologised, and confirmed that further training had been given where needed.
Overall, a responsive, professional company and I’m very pleased with the service.
April 10, 2026
Unprompted review
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