Received KM hookah vase with crack on vase. After contacting customer service was sent a disclaimer for KM products because they are handmade they may have imperfections. However because this product... See more
South Smoke Shop
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See what reviewers are saying
Our hookah arrived and the box had obviously been opened and resealed. The ceramic bowl has large chips and two places where the glaze was missing. The metal stem has the plating peeling! The water... See more
My order is always processed and shipped quickly so I receive it in the minimum amount of time. Prices are usually the lowest for the products I order and free or discounted shipping costs occur quite... See more
Received the wrong order 3 times in a row. Finally gave up and requested a refund for the hookah. Micheal Appel was completely useless and rude. He told us he would give us a refund if he couldn't fix... See more
Company details
Contact info
2685 NW 105th Ave, 33172, Miami, United States
- 800-774-0414
- sales@southsmokeshop.com
- southsmokeshop.com
It doesn't get any better than this!!!
My order is always processed and shipped quickly so I receive it in the minimum amount of time. Prices are usually the lowest for the products I order and free or discounted shipping costs occur quite regularly.
all good 1 week shipping
price great and shipping average with a wee bit high cost.
great merchandise great prices
Great merchandise great prices great customer service
super duper prices and service
I have been offered great recommendations, over-the-top service when concerns arose, speedy delivery and terrific prices.
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