Sp360 Reviews 4

TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Opted for the starter pack £72 bottle…

Opted for the starter pack £72 bottle and 2 refills arrived on time with no issues
Most probably the best olive oil I’ve tasted to date with the plus side of added health benefits
Hopefully a tablespoon a day will keep the doctor away

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Service fell short of professional standardsl

My experience with SP360 was consistently below an acceptable standard. Communication was unclear, follow‑ups were delayed, and the overall handling of my case lacked accountability. At every stage, I expected a straightforward, solution‑focused approach, but instead encountered defensiveness and a reluctance to take responsibility for service failures.

I made repeated attempts to resolve the issue constructively, yet the responses I received did not demonstrate the professionalism or customer care that a company in this space should uphold. This experience has reinforced my decision to discontinue using their services, and I hope SP360 takes this feedback seriously and improves its processes going forward.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic olive oil

I bought this oil on the recommendation of a friend. It’s unbelievable and the bottle is so stylish we keep it on display. I’ve already bought refills. Unlike any other oil I’ve tried before. A very strong taste but paired with a good balsamic vinegar what a joy for dipping! Highly recommended.

November 12, 2025
Unprompted review
Rated 3 out of 5 stars

Great product terrible customer service

sp360.co.uk is a company that sells quality olive oil products.
The product I received is definitely a high quality product however the issue I have is the terrible customer service experience i have received.
Half an order received with little correspondence about updates for the rest of the order. Quoted May 14th but after chasing online chat, they now say next week.
I requested email confirmation and the cust serv rep refered to a scrappy note in the first delivery which just said part order.
So, product is great but when you are paying for a premium high cost product you expect better customer service. I hope this is resolved and if it is the i will be a returning customer.

May 5, 2025
Unprompted review

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