While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, citing issues with receiving funds and a lack of clarity regarding payment timelines. Customers also frequently encountered problems with the website, describing it as not working as it should and lacking clear information. A significant number of users reported a complete lack of response to their inquiries, whether through email, web forms, or chat options, leading to frustration and unanswered questions. Though some people were satisfied with the service, finding it excellent and honest, the majority experienced difficulties contacting the company. Reviewers consistently mentioned the impossibility of reaching anyone for assistance and the absence of direct contact or replies to their numerous messages.

What people talk about most

Payment

Customers had negative experiences with payment. Many reviewers report not receiving their money, with some... See more

Website

Reviewers express significant dissatisfaction with the website. Many customers report that the website has... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting a significant lack of... See more

Customer communications

People report negative experiences with contact, expressing significant frustration due to a consistent lack... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the service as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Same as others. Just lost $2.3k by paying deposit upon winning two bids only to then receive cancelation notices, and no way to get a refund after repeated attempts to contact customer service. Their... See more

Rated 1 out of 5 stars

Bought a voucher on Friday. Still hasn't been received and no response to chat or emails. Their terms and conditions state that if the voucher isn't received within 24 hours a refund can be requ... See more

Rated 1 out of 5 stars

Looks like a scam, felt like a scam, stay away. Bidding and everything went well. All the way up until "successful purchase" and the company has to verify the voucher before sending to buyer. Wouldn't... See more

Rated 1 out of 5 stars

I had sold my evoucher and never got money. Customer service is not replying to my message. I got notification from evoucher company that my voucher is used. I was getting emails and notifications eve... See more


Company details

  1. Travel Aggregator
  2. Flights Search Site
  3. Online Marketplace

Written by the company

SpareFare is the largest secure marketplace to sell your flight tickets, vouchers, hotel reservations, and package holidays. Find travel deals up to 90% off with thousands of listings everyday! ✈️


Contact info

1.8

Poor

TrustScore 2 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Get your money back if you can't use your flight

Great place to get your money back if you can't use your flight or holiday. Also, a hidden gem of great deals for your next holiday. Love it!

June 15, 2020
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you Martina!!! I hope to see you back soon!! We have a lot of holiday packages that are amazing :)

Advertisement
Rated 5 out of 5 stars

Such an amazing site

Such an amazing site! Being an avid traveler, I used them for a lot of amazing flight deals to Europe. As well as , a few times I’ve sold my own flight tickets, when i had to cancel my trips. This website is such a brilliant idea: easy to use, free and secure! I recommend it to Everyone!

June 13, 2020
Unprompted review
Rated 5 out of 5 stars

Honestly such an amazing site to buy…

Honestly such an amazing site to buy and sell tickets, bought many tickets here hassle free.

May 14, 2020
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you so much for the great review, Arthik! Our team is always very happy when the clients see our efforts!

Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service, i sold my airline credit voucher in 2 days. I wasnt expecting for the process to be this easy, i will be recommending to all my friends and family that for sure! Good customer service for after sales aswell. This was my first time using sparefare but surely it wont be mu last. Thanks again sparefare.

April 9, 2020
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Esra, thank you so much for the great review!

Rated 5 out of 5 stars

Great Service

Great service. Thanks

February 27, 2020
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Basti, thanks for the good review! Glad we could help!

Rated 5 out of 5 stars

Best site ever

At first, I was a bit sceptic about this site since it seemed too good to be true, but it actually really works! I have already booked several holidays with this company for me and my friends and family for dirt cheap prices! Would definitely recommend it to everyone.

February 21, 2020
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Bab, thank you so much for the great review! We love helping travellers get cheap deals. We hope to see you again soon.

Advertisement
Rated 5 out of 5 stars

They answered all my questions fast…

They answered all my questions fast through email and made selling my voucher super easy. Awesome company

February 20, 2020
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Jaime, we are so glad we could help! Thank you for the great review.

Rated 5 out of 5 stars

Extremely easy transaction

Extremely easy transaction! Will recommend to friends and use again!

February 20, 2020
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Danelle, we are so glad we could help! Thank you for the great review.

Rated 5 out of 5 stars

Easy and secure

Easy and secure way to resell your unused tickets and vouchers. Help team is quick to respond. Transactions are protected.

February 14, 2020
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Anupa, we are glad we could help! Thanks for the lovely review!

Rated 5 out of 5 stars

Incredible Service, Brilliant Platform!

Would give 6 stars if I could! The sparefare team are incredibly accommodating and super helpful. The platform is very easy to use and is such an amazing tool for flights you cannot use anymore! Really love the site and can't recommend it enough!

February 13, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

I am telling everyone about this website!

I came across this website as I was looking for a way of helping my Mum sell flights that she cannot use. I can't believe the site isn't more widely known - it is a great idea.

Once I had discovered the website, I had a look for flights to buy to see if there was anything of interest.

I found flights to Krakow covering a long weekend, flying from an airport local to me.

When you find flights that are of interest to you, you can then put in a 'bid' for the flights. The bid is then sent to the seller for them to decide if they want to sell the flights at that price. If they confirm, you then have a set amount of time to confirm that you wish to go ahead and buy the flights, and at that stage, enter the required details to change the flights into your name, and settle the agreed price.

As the money is not passed on to the seller until after the seller has no further access to change the booking information, (or, in our case, as our flights were part of a group booking and the seller was still using a number of the flights on that booking, after we had successfully flown and returned home again), there is no risk on the buyers part. Equally, since the company take the payment from the buyer at the outset and hold it until the agreed time, I cannot see there is any risk for the seller (although I haven't used the site to sell flights - my Mum's flights are listed but haven't sold as yet).

It is a great idea as the seller gets to recoup some of the costs that they would otherwise have lost, and the buyer gets a bargain and for us, since we were simply 'browsing' the available flights, we got to go to somewhere that we hadn't necessarily planned on going - and had a great time!

February 10, 2020
Unprompted review
Rated 4 out of 5 stars

Sold my Voucher!

Had a lot of bites on my flight voucher, and no follow throughs for a couple months. Did end up selling it about 6 months after which is great! The process was a bit unorganized but overall I am satisfied. The money came through!!

January 6, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

The service from sparefare was great ! seller not so good

The service from sparefare was great !!
The payment option and the platform, they answered my email quickly and are very receptive to any kind of questions.
I got my ticket as promissed by the seller, the only not so good thing is that the seller canceled my bid days after being acepted and i had paid the amount in the agreement, and then asked for more money and a new bid, this gave me no option because i already had done some reservations based on the itinerary of the fligth ( car rental, hotel booking, train tickets etc ) i dont know how sparefare policy for seller works but this is the only negative thing that i can say.
great service after all ! totally recommend it.

December 31, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look