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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, citing issues with receiving funds and a lack of clarity regarding payment timelines. Customers also frequently encountered problems with the website, describing it as not working as it should and lacking clear information. A significant number of users reported a complete lack of response to their inquiries, whether through email, web forms, or chat options, leading to frustration and unanswered questions. Though some people were satisfied with the service, finding it excellent and honest, the majority experienced difficulties contacting the company. Reviewers consistently mentioned the impossibility of reaching anyone for assistance and the absence of direct contact or replies to their numerous messages.

What people talk about most

Payment

Customers had negative experiences with payment. Many reviewers report not receiving their money, with some... See more

Website

Reviewers express significant dissatisfaction with the website. Many customers report that the website has... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting a significant lack of... See more

Customer communications

People report negative experiences with contact, expressing significant frustration due to a consistent lack... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the service as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Same as others. Just lost $2.3k by paying deposit upon winning two bids only to then receive cancelation notices, and no way to get a refund after repeated attempts to contact customer service. Their... See more

Rated 1 out of 5 stars

Bought a voucher on Friday. Still hasn't been received and no response to chat or emails. Their terms and conditions state that if the voucher isn't received within 24 hours a refund can be requ... See more

Rated 1 out of 5 stars

Looks like a scam, felt like a scam, stay away. Bidding and everything went well. All the way up until "successful purchase" and the company has to verify the voucher before sending to buyer. Wouldn't... See more

Rated 1 out of 5 stars

I had sold my evoucher and never got money. Customer service is not replying to my message. I got notification from evoucher company that my voucher is used. I was getting emails and notifications eve... See more


Company details

  1. Travel Aggregator
  2. Flights Search Site
  3. Online Marketplace

Written by the company

SpareFare is the largest secure marketplace to sell your flight tickets, vouchers, hotel reservations, and package holidays. Find travel deals up to 90% off with thousands of listings everyday! ✈️


Contact info

1.8

Poor

TrustScore 2 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Super Happy - Sold Voucher in 2 days - received my Cash via PayPal ...

I had an EL AL Voucher after flight was cancelled that I listed on Sparefare. Voucher was sold in 2 days and I received my sale proceeds within 10 days to my PayPal account. Unbelievable how fast and smooth this process was! Would highly recommend!
Thank you Sparefare~

November 27, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Eric - Thank you so much for your kind words and for supporting SpareFare!🙏 I am glad we could have such a fast turnaround time! I hope to see you back soon!

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Rated 5 out of 5 stars

Never written a review before

Never written a review before, but thought this deserves it. Managed to get €1050 tap air Portugal voucher for just €600, massive saving and booked my flight from London to Brazil using it.

Great email customer service when I had doubts about the protection I had on case the code didn't work.

Will defo use again.

December 8, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hey Ryan - You got an amazing deal! Have an amazing trip to Brazil my friend!! 🙌 Thank you for your support and see you back soon!

Rated 5 out of 5 stars

Awesome, so glad to have found them, Recommend!!

I had a great experience with SpareFare. Had two Air Canada vouchers worth in total over $3,000 that were just sitting there unlikely to be used. I was thrilled to be able to recover about 65% of the face value of the vouchers.

Customer service was top notch. Both of my emails were answered promptly within one business day with helpful, well-informed responses that quickly resolved my question.

First one sold in just a few days, second one took a bit longer - maybe 2 or 3 weeks. Be willing to list your item at up to 30% off to get some traction.

Overall, very pleased to have unloaded these vouchers so that I could free up some of that money; was a wonderful feeling to get those PayPal deposits into my checking account.

Highly recommend! and will use again...

December 8, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hey Jasper - Thank you so much for your kind words! I am glad we could get both your vouchers sold so quickly for you 🙌 Can't wait to see you back!

Rated 5 out of 5 stars

I've sold my vouchers with SpareFare.

I've sold my vouchers with SpareFare.
The team's been always ready an fast to support me in every single step of selling the vouchers.
I suggest you to use this website!

December 8, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hey Stefania - You are a diamond and an absolute pleasure to work with! 🙌 Thank you for your support and we hope to see you back soon!!

Rated 5 out of 5 stars

Bid mechanism need improve

Pros:
Sparefare is totally free on listing, they only charge commission fee when it successfully sold, which make lots of ssense, their dashboard is easy to use, and it has a "VIEWS" counter that tells you the progress; Furthermore, their customer service is very impressive, Erik takes action very quick, and thats hw you expected from a trading platform
Cons:
I recievd a bid of my voucher listing, and instantly accepted, waiting 48hrs, but no payment coming, which is very frustrating. Sparefare basically gives 48hrs for bidder to final the payment, this mercy is originally designed for seller to compare offers at the same time, but can also be used by someone who just bid without willing to pay... Sparefare need more efforts on this part...

November 18, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Xu - Thank you so much for your kind words and the feedback! Im glad we could get your voucher sold. I hope to see you back soon! 🛫

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Rated 5 out of 5 stars

Everything PERFECT

Everything PERFECT
I had a very good experience with SpareFare , very thanks to Erik and his team for their kindness , they helped me to sell my vouchers very quickly
They deserve the best

November 8, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you Daniel! You were an absolute pleasure to work with and I hope to see you back at SpareFare soon. Please let us know if we can be of further assistance in the meantime!

Rated 5 out of 5 stars

It worked perfectly for me

It worked perfectly for me, really happy to use it!

October 2, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hey Michele - Thank you so much for your kind words! It was a pleasure to work with you and so glad you had a great experience! We hope to see you back soon ✈️🙌

Rated 5 out of 5 stars

Attentive, Focused Company

I was so impressed with this service. We were stuck with vouchers and had no plans to use them. I received such amazing and attentive help from Erik and he helped to get them sold! What a relief to at least recoup some of the money we spent! Thank you! Could not recommend this company enough!

October 2, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Megan - It was an absolute pleasure to work with you!! I'm glad we got the vouchers sold and you were able to recover your money! Please let me know if we can help with anything else, and I look forward to seeing you back soon 🙌

Rated 5 out of 5 stars

Pleasantly surprised!

I have to be honest that I was a little skeptical--but SpareFare worked great. My voucher was purchased within days and I received the funds exactly as promised. I would definitely use this site again either to buy or to sell fares.

October 6, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Meredith - Thank you for your kind words! It was absolutely my pleasure to work with you, and you sold your voucher in record time at the price you wanted 🙌 I hope to see you back soon for your next travel plans!

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Rated 5 out of 5 stars

Great service

I had an excellent experience using sparefare. I had a couple of concerns before using but reached out to the team on facebook and they were answered promptly. I put in several bids before having an offer accepted and saved nearly 40% on the travel voucher. All in all took around three days from bidding to receiving voucher. I would definitely use this service again.

October 4, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hey Michael - Thank you so much for the kind words!🙏 You were a pleasure to work with and snatched up some amazing vouchers deals in no time!! Have a great trip and I hope to see you back soon ✈️

Rated 5 out of 5 stars

Had quick response time to an issue I…

Had quick response time to an issue I was having.

October 4, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Tea - Thank you for the kind words! You were a pleasure to work with, and I am glad we could get your vouchers sold so fast. Please let me know if there is anything else we can help with. I hope to see you back soon 🙌✈️

Rated 5 out of 5 stars

Great company to sell unused airline…

Great company to sell unused airline vouchers. Fairly easy process, quick payment.

October 3, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Ed - Thank you for supporting SpareFare! I am so happy that you were able to sell your vouchers quickly! I hope to see you back soon for more great travel deals 🙏Please let me know if I can help with anything else.

Rated 5 out of 5 stars

FANTASTIC

Awesome and safe to use! What a fantastic app and great customer service by Erik

October 2, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Rashid - Thank you for the kind words! You were an absolute pleasure to work with and I am glad we could get you dialled in for your trip✈️ I hope to see you back soon!!

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Rated 5 out of 5 stars

Nervous at first

Had two covid related vouchers I wasn't going to be able to use. After multiple attempts with the airline, I listed them on spare fare with low expectations. After a short time on the site I had my first bid, and then was able to get a fair price for both! The money is in my bank account and someone else is hopefully having a nice holiday. I'll be sure to check spare fare before I take my next flight.

September 4, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Chris - Thank you for the kind words! I am glad you have been able to sell BOTH of your vouchers for great prices in short order!! Please come back when you are planning your next flight ✈️

Rated 5 out of 5 stars

I managed to sell a ticket using this…

I managed to sell a ticket using this service and it was probably the most secure way of doing it.
I had a minor problem when it came to receiving payment but was fixed extremely fast.
Thanks!

September 27, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Stuart - Thank you for the amazing review! It was a pleasure to work with you and I am glad you were able to sell your ticket so quickly! I hope to see you back soon to get more great travel deals✈️

Rated 5 out of 5 stars

is gud

very good idk it worked and im happy and the customer service is great but website does look kinda sketchy at the start but ended on a win

September 26, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Marshall - It was great to hear your feedback and it was a pleasure to work with you. I hope we can get the review to 5 stars! 🌟

Rated 5 out of 5 stars

works perfectly

works perfectly, sold my ticket for 1500 usd and got paid just like i was told

September 21, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hey there - Thank you for the kind words and ofr supporting SpareFare! I am glad you were able to sell your ticket for such a great price 🙌 I hope to see you back soon and let me know if there is anything else we can help with!

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Rated 5 out of 5 stars

Voucher going to waste?

If you're like me and had a ticket that was going to waste, this site is your best bet. Sold my BA voucher and got paid. Just like the site says. I'm a happy camper. Many thanks to Erik for being on point w great customer service.

September 18, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Jordan - Thank you so much for the kind words!! I am glad we were able to sell your voucher quickly and at a good price! You were a pleasure to work with and I hope to see you back soon for more amazing travel deals 🙏✈️

Rated 5 out of 5 stars

Back online

Back online, got paid at the agreed terms. A+

September 11, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Dorian - It was an absolute pleasure to work with you! I am glad you were able to sell your voucher so quickly at a good price too🙌

I hope to see you back soon. And please let me know if I can be of further assistance with anything!

Rated 5 out of 5 stars

Eric is very responsive

Eric is very responsive. Just sold my transavia voucher. Good customer service!

September 7, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Anne, Thank you so much for the kind words! I'm glad we could sell your voucher so quickly and for a great price!

I look forward to seeing you back getting more awesome travel deals. Please let me know if I can help with anything else! 🙏✈️

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