Spares2Repair.co.uk Reviews 

3,978
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 408 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for going above and beyond to help find the correct replacement parts for older appliances. People also mention that shopping is straightforward, with orders arriving securely packaged and matching descriptions perfectly. Consumers appreciate the consistent updates provided throughout the dispatch process, making the entire journey smooth and reliable. Some reviewers were not happy with delivery delays, noting that paid express shipping did not always arrive on time. Some people also noted communication difficulties regarding items that were shown as in stock but turned out to be on back order or discontinued.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items arrive quickly, are... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and secure packaging. Many... See more

Order

Reviewers highlight positive aspects of the order process, describing it as quick and easy with helpful... See more

Service

Users describe positive interactions with service, highlighting fast and efficient support. Consumers... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt responses and helpful assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Due to lack of communication between company & my husband I genuinely thought they had not refunded the money for the spare part I ordered & sent back !! Big thank you to Dan who sorted out the issu... See more

Rated 5 out of 5 stars

REally helpful guy on chat who did all he could to understand what I needed and help me get the right parts. Now waiting on tech team to confirm what the parts are so I don't buy the wrong thing. The... See more

Rated 5 out of 5 stars

Had a little hic up at the beginning as it was held up at the warehouse, however Dan dealt with it and sent it out in time as I was having a media wall fitted and needed this part to complete the job.... See more

Rated 5 out of 5 stars

Excellent service, could not be happier. Needed a replacement middle shelf unit for door of Russell Hobbs fridge/freezer. Official supplier could not help. These people kept me informed of order pr... See more


Company details

  1. Appliance Parts Supplier
  2. Electronic Spare Parts and Components Store
  3. Kitchen Supply Store
  4. TV store

Written by the company

A live spare parts database of over 19 million parts! With replacement spare parts for over 3000 brands of appliances and next day delivery for 200000+ spare parts, with another 350000 available for delivery within 7 days! Accepting PayPal, Apple Pay, Google Pay and Credit/Debit Cards


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,978)

387 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Very fast delivery & well packaged with no damage. Part was in perfect condition and worked as intended upon installation. Will recommend to others going forward.

August 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Service

Due to lack of communication between company & my husband I genuinely thought they had not refunded the money for the spare part I ordered & sent back !!
Big thank you to Dan who sorted out the issue for me & I am sorry for the negative feedback- my error !
Have updated my review to 5 Star service - sorry again !!

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service and very…

Absolutely fantastic service and very quick delivery with great communication. Ordered a new solenoid valve for my washing machine and fitted it with my partner. No issues with the part and worked first time. Saved myself £150 will definitely be ordering spare parts from here in the future, so happy!

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

I needed a part for a Miele fridge

I needed a part for a Miele integrated fridge- door hinge. Complex process witu Miele and quoted silly price hundreds of pounds. Spares 2 Repair provided a compatible part quickly at a much better price

August 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Order process super smooth

Order process super smooth, I loved the order status progress emails, that's amazing supply chain here. Product arrived on time as promised at check out and as described. Second purchase on spares2repair and again happy with the service and the replacement ordered that fits.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

The assistance has been great .

The assistance has been great .
Fast , professional, kind . I have been always in contact and I received a clear answer.

The problem for European is the duty to be paid on top of the price . But this is another story.

August 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Part easily found

Part easily found, communication about packing, dispatch, and deliver excellent, arrived well packed and on time. Is identical to original component and works perfectly. Can recommend and will be using again. Many thanks.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service.

Fantastic service.
From finding the part on the web site, to ordering it, and getting it delivered (ie, receiving it at ours) was just 2 days.

July 25, 2026
Unprompted review
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Rated 1 out of 5 stars

The website is worse than useless

The website is worse than useless. Rather than helping clarify the part I need using the compatability checker, it just adds to the confusion. It is so poor.. it is the opposite of user friendly. Terrible.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Easy to order, good price, item delivered as promised. Very happy with whole process, good communication throughout.

July 1, 2026
Unprompted review

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