Due to lack of communication between company & my husband I genuinely thought they had not refunded the money for the spare part I ordered & sent back !! Big thank you to Dan who sorted out the issu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
A live spare parts database of over 19 million parts! With replacement spare parts for over 3000 brands of appliances and next day delivery for 200000+ spare parts, with another 350000 available for delivery within 7 days! Accepting PayPal, Apple Pay, Google Pay and Credit/Debit Cards
Contact info
Unit B Lake Works, PO16 9DR, Fareham, United Kingdom
- 01329 825 403
- hello@spares2repair.co.uk
- spares2repair.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Very fast delivery & well packaged with no damage. Part was in perfect condition and worked as intended upon installation. Will recommend to others going forward.
Great Service
Due to lack of communication between company & my husband I genuinely thought they had not refunded the money for the spare part I ordered & sent back !!
Big thank you to Dan who sorted out the issue for me & I am sorry for the negative feedback- my error !
Have updated my review to 5 Star service - sorry again !!
Dan was very helpful in finding the…
Dan was very helpful in finding the correct item.
Absolutely fantastic service and very…
Absolutely fantastic service and very quick delivery with great communication. Ordered a new solenoid valve for my washing machine and fitted it with my partner. No issues with the part and worked first time. Saved myself £150 will definitely be ordering spare parts from here in the future, so happy!
I needed a part for a Miele fridge
I needed a part for a Miele integrated fridge- door hinge. Complex process witu Miele and quoted silly price hundreds of pounds. Spares 2 Repair provided a compatible part quickly at a much better price
The part arrived on time
The part arrived on time, was the correct one and was reasonably priced. Excellent service as always, Thank you!
Order process super smooth
Order process super smooth, I loved the order status progress emails, that's amazing supply chain here. Product arrived on time as promised at check out and as described. Second purchase on spares2repair and again happy with the service and the replacement ordered that fits.
The assistance has been great .
The assistance has been great .
Fast , professional, kind . I have been always in contact and I received a clear answer.
The problem for European is the duty to be paid on top of the price . But this is another story.
Excellent service restored
Want to thank Customer Service for their prompt response and excellent service - they've certainly recovered from the cyber attack.
Easy online ordering
Easy online ordering. Goods arrived on time, very well packaged. Will use again
I sent rather an obscure request on…
I sent rather an obscure request on your web-site. Dan picked it up and after several e-mails was able to recommend the part I required. He could not have been more helpful.
Fast and really efficient
Fast and really efficient. Found a compatible part immediately.
Part easily found
Part easily found, communication about packing, dispatch, and deliver excellent, arrived well packed and on time. Is identical to original component and works perfectly. Can recommend and will be using again. Many thanks.
My new dishwasher baskets arrived…
My new dishwasher baskets arrived within 2 days and everything fits perfectly.
Replacement part for Hotpoint Fridge freezer
Spare part for Hotpoint Fridge freezer.
Promptly supplied and easily fitted to restore appliance to Like New.
Fantastic service.
Fantastic service.
From finding the part on the web site, to ordering it, and getting it delivered (ie, receiving it at ours) was just 2 days.
The website is worse than useless
The website is worse than useless. Rather than helping clarify the part I need using the compatability checker, it just adds to the confusion. It is so poor.. it is the opposite of user friendly. Terrible.
Great service
Easy to order, good price, item delivered as promised. Very happy with whole process, good communication throughout.
Excellent service
Excellent service, easy to find the product your looking for and postage was good too and well packed. Very happy will use again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








