Due to lack of communication between company & my husband I genuinely thought they had not refunded the money for the spare part I ordered & sent back !! Big thank you to Dan who sorted out the issu... See more
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A live spare parts database of over 19 million parts! With replacement spare parts for over 3000 brands of appliances and next day delivery for 200000+ spare parts, with another 350000 available for delivery within 7 days! Accepting PayPal, Apple Pay, Google Pay and Credit/Debit Cards
Contact info
Unit B Lake Works, PO16 9DR, Fareham, United Kingdom
- 01329 825 403
- hello@spares2repair.co.uk
- spares2repair.co.uk
No recent history of asking for reviews
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Replied to 25% of negative reviews
Typically replies within 48 hours
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Rapid service and when a part failed…
Rapid service and when a part failed after 6 months they were quick to send a new replacement straight away.
Good part,perfect fit easily found with…
Good part,perfect fit easily found with model number.Was kept updated with details of delivery.
I ordered an incorrect part
I ordered an incorrect part by not reading the full description. I contacted Spares2Repair and Dan in Sales was more than helpful in locating the correct item and arranging return of the incorrect. I would thoroughly recommend Spares2Repair for excellent service and delivery.
John from Brighton
Glad I could find spares for my 20+ year old coffee machine
So happy I could find spares for my Delonghi coffee maker which is now 20+ years old! I'm also fortunate Delonghi still use similar components for their machines over the years, so this replacement was actually an upgrade (made of metal) instead of the failing plastic one I had. Equally delighted to find this shop selling them. Accurate description, great service and a while lot cheaper than having to buy a new espresso maker just for a single failing component.
The price
The price, and I was kept up to date where my order was and when I should expect it.
Helpful email support
Helpful email support, I ordered the correct part 2nd time round (my fault for the first order, I didnt use the part checker!) I fitted the part and the dishwasher is up and running again!
Good
Good price. Took a little longer to come than advertised but upgraded shipping to first class. Kept me informed of every step.
Item was as advertised and of good quality.
Very helpful
Dan was very helpful in finding me the part that I needed. I would recommend this company.
I ordered the wrong part for my fridge
I ordered the wrong part for my fridge, completely my fault (and AI). Customer service located the right part, sent a returns link for the wrong one. Best of all it was painless and fast. Beat all my expectations.
Absolutely excellent service with fast…
Absolutely excellent service with fast communications and delivery.
Rude and sarcastic staff. Stock not available for months
Dreadful experience thanks to utter rudeness from Dan.
Sarcastic email received when chasing up my order so I've cancelled and requested a refund. Plenty of other sites to order from for a much better experience.
I understand “2-day delivery” to mean…
I understand “2-day delivery” to mean delivered within two days, not dispatched two days after placing the order. Ordered on Saturday, dispatched on Wednesday. Another order with next day delivery was placed on Tuesday morning and delivered on Thursday. I wouldn’t recommend it if timing matters.
Great service and item was a perfect…
Great service and item was a perfect match
Great service
Great service. Helped with import process and accelerated delivery. Thank you.
Products work exactly as advertised
Products work exactly as advertised. This hopefully means we can get a few more years out of our oven rather than having to buy a new one.
Well - Is There Anyone Else - Seriously?
Quick provision of the parts for my fridge freezer, responsive support team and quick provision of vat Invoice to help secure a reimbursement from manufacturer since it failed before end of warranty. Spares2Reapair did a good job, much better than LG Electronics who made a crappy fridge freezer and were a nightmare with the warranty claim
Saved a lot of time hunting down the correct part
They found the part I required quickly despite it being a different model from the ones listed on their website.
Parts delivered matched perfectly
Parts delivered matched perfectly, and as a glass part was really well packed and dispatched quickly.
Would purchase from again in the future.
Truly Awful.
No part. No communication. After weeks of waiting I had to request a refund from my card provider. Truly awful. Avoid.
Easy to locate what I needed on website
Easy to locate what I needed on the website and to place my order. Was informed at all stages of picking and dispatch. Tracking number given and received item safely packed. Well done to the team!
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