Spareto Reviews 355

Always easy ordering from Spareto. They have made it even easier now that they have the country of origin (COO) on their website. Highly recommend.

We have written multiple emails to Eugene for a short supply of a item. No response so far. Called them a couple of times on the phone no response. We would have bought spares worth 40,000 euro from them in the last one year. Shameful how they treat customers.

I ordered two rear air cushions and compreasor valve, when arrived the parts were defective and were leaking more than the original part that I'm replacing. Contacted spareto with video proof of the new parts being tested and shows the leak so I asked for a return as per their policy a defictive part return cost will be covered by spareto, they never provided the return shipping label nor repllied to my emails or calls. Viktor was handling my emails but no response.

This is obviously how spareto deals with warrenty claims by simply ignoring the customers as they know the customer won't have anything to do, unless things are taken legally.

Please do your self a favor and don't deal with Spareto, do business with companies that stand on their promises.

Even for a proof check all other reviews they have the exact same issue.

Update 1: Spareto Contacted me and offered a return label, the terms and conditions are not written clearly but to make it simple basically a customer will bare the cost of return the part and in case it is found that there is a manufacturer fualt then Spareto will reimburse the amount to customer. This was not clear as in the website it's written that return for warrenty is on Spareto. Will update once I get the inputs and decision about my warranty claim.

very helpful and quick delivery

Good selection of parts and fast delivery

Very happy with the service. On dot!! Very impressive, highly recommended.

The part arrived in perfect condition and was the right part and works as it should, communication was very good.

Estimated Delivery was very accurate. No delays and variety of options for parts. Items not in stock/backorders are stated beforehand.

I purchased rear brake cables but one of them was different when it arrived. I emailed them but no respond. They usually replies email on time. They probably ignored my email due to their mistake.

Great service , just the shipping fees are too high

Easy to use website, most parts available at good prices. If I have a criticism it would the courier service (DHL) is very slow (not your fault).

Very fast delivery and Items are exactly as the picture and good quality. Seller replies very fast. 5stars

I've ordered 4 ignition coils to replace them myself. Granted the order was placed on a bank holiday weekend and therefore expected a delay. However, after paying an extortionate amount of money for the fasted delivery option, they're yet to arrive.
I appreciated being contacted to be advised on the delay by email but since, haven't had any confidence that my order will arrive. As the blame has been on the UK bank holiday period despite the parts coming from Germany. I'm now not receiving a response to my emails and the online chat function is clearly a bot, that presents '...' and no actual response.
I need these parts to arrive like yesterday, as I have a lot of plans I need to attend over the weekend.

Guys! Thank you so much for the quick and fast shipping.
Have received the parcel this morning and I am so happy, no damage.
You da best !
Keep it up!

Easy to use website and quick shipping too Australia.
Shipping is a little expensive though.