Sparkle Lighting Reviews 

301
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, efficient shipping methods, and the wonderful selection of beautiful, high-quality decorative products available online. Consumers also deeply appreciate the helpful customer service, polite staff support, and the simple, straightforward online ordering process that makes purchases effortless. People often mention how well the items are securely packaged and how easily the stunning products fit into their home or garden spaces. However, some customers also noted minor technical issues, such as occasional faulty wiring connections, excessively tight battery compartments, or unexpected buzzing noises from certain lights.

What people talk about most

Product

Customers had positive experiences with the product, frequently noting that the lights look stunning,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt postage, safe packaging,... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the vibrant colours, strong... See more

Service

Reviewers mention positive feedback about service, highlighting a helpful, efficient, and professional... See more

Order

People report positive experiences with order, highlighting that the online ordering process is simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant company, quick delivery and no amazing customer service. After order need it to change address and this was quick respond and no problem. Once received - asked for vat invoice was s... See more

Company replied

Rated 5 out of 5 stars

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more

Company replied

Rated 5 out of 5 stars

The transformer for the lights didn’t work on trying, the customer service team were amazing and organised a replacement via the supplier, I now have beautiful lighting and I’m so happy with them and... See more

Company replied

Rated 5 out of 5 stars

Really cute and well-made lights. Definitely worth the money and makes the room so cosy and whimsical. The colours are vibrant and the materials used are strong and good quality.

Company replied


Company details

  1. Lighting Store

Written by the company

Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.


Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(301)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful lights fantastic personal service. We bought the boho and snowberry white…

We bought the boho and snowberry white ball fairy lights they are really beautiful and look so stylish in the house. Excellent service from Thalia who clearly cares about her customers. A great business to support we’re glad we found it.

December 18, 2024
Unprompted review
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Reply from Sparkle Lighting

So pleased you found us Katherine and thanks so much for lovely review It is so appreciated.

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Rated 5 out of 5 stars

I have made several purchases from this…

I have made several purchases from this company. They sell the most beautiful lights. Delivery is quick and customer service is excellent! Thank you!

December 18, 2024
Unprompted review
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Reply from Sparkle Lighting

Amazing! Thanks for being such a great customer and for this fantastic review. It is really appreciated.

Rated 5 out of 5 stars

Fantastic company…beautiful lights

I have used this company twice recently and the products are beautiful and the service amazing…thank you Sparkle Lighting and especially Thalia for your quick response to any questions and your follow up after delivery to check everything is ok.
I shall be buying again..

December 9, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks so much Pauline for this fantastic review. So pleased you will be back for more lights.

Rated 5 out of 5 stars

Great choice of products and good…

Great choice of products and good value. My item arrived promptly and is better quality than I expected. Easy to set up and looks great. Already had appreciative comments about it!

December 16, 2024
Unprompted review
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Reply from Sparkle Lighting

Pleased you are getting some appreciative comments and you love your lights. Thanks so much for taking the time to review Sparkle. It is so appreciated.

Rated 4 out of 5 stars

Prompt delivery

Prompt delivery. Good value. Great customer service follow up. Would recommend this small business.

December 12, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks so much Vanessa for the lovely review, it is really appreciated.

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Rated 5 out of 5 stars

Great communication

Great communication, fast delivery and lovely lights👍

December 15, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks for the review, so helpful and so appreciated.

Rated 5 out of 5 stars

A great personal service from Thalia…

A great personal service from Thalia who cares very much about the service. Checking on goods being received and following up all is well with the order is great. Have used them twice and both orders have been excellent. Thanks

December 9, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks so much for the amazing review, it is so appreciated.

Rated 5 out of 5 stars

Beautiful lights

Beautiful lights. Arrived promptly, well packaged and in perfect condition. Great customer service, with a personal touch, from this fab company. Highly recommend.

December 14, 2024
Unprompted review
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Reply from Sparkle Lighting

Amazing review! Thank you so so much. :)

Rated 5 out of 5 stars

A Service Most Typical of a Family Business

Both the service and the quality of the lights received from Sparkle Lighting have been of the highest level one could hope for. They arrived within 48 hours of ordering, in excellent condition and all working perfectly. If only all online ordering provided the same experience! The service was exemplary. Very many thanks to Thalia! And a Happy Christmas to all at Sparkle Lighting. Andrew

December 13, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks for the amazing review Andrew! I really appreciate it. Happy Christmas to you too.

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Rated 5 out of 5 stars

Great service

Great service, quick delivery. Beautiful gift for me! 🎄

December 12, 2024
Unprompted review
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Reply from Sparkle Lighting

Love it was a gift for you. Thanks so much for the review, it is so appreciated.

Rated 5 out of 5 stars

Happy return customer

I am a return customer of fairly lights as I was very happy with the first set I purchased. Deliveries are on time and service is also good so I would recommend Sparkle Lighting.

December 12, 2024
Unprompted review
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Reply from Sparkle Lighting

Thank you for shopping with Sparkle again and for the fantastic review. it is so appreciated.

Rated 5 out of 5 stars

Great company from start to finish

Great company from start to finish, amazing product and just what we were after. Quick delivery and item was packed well. So good we have ordered another.
Will defiantly be using this company again

December 11, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks for the fantastic review, it means alot.

Rated 5 out of 5 stars

Beautiful Sparkling lights

Sparkle Lighting sell the most stunning Christmas, indoor and outdoor lighting
I was amazed and how beautiful, well made and well packaged they were. I have purchased a few times from them as the service and products were so good.

December 11, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks for the amazing review Carol! It makes such a difference to a small business like ours.

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Rated 5 out of 5 stars

Gorgeous Christmas starburst light…

Gorgeous Christmas starburst light quickly delivered. Lovely customer service too! Would buy from Sparkle again :)

December 9, 2024
Unprompted review
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Reply from Sparkle Lighting

Great to hear that you will be back. Thanks so much for the review. :)

Rated 5 out of 5 stars

Lovely unusual lights

Lovely unusual lights, really create a lovely ambience. Very good value too.

December 10, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks Debbie for the lovely review, so pleased you love your lights.

Rated 5 out of 5 stars

good service

Hi thee,
This order was placed on the 6th December and it arrived yesterday evening December 9th.

This is very good service indeed. Thank you.

December 10, 2024
Unprompted review
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Reply from Sparkle Lighting

Hi Judy, So pleased it arrived so quickly. Thanks so much for the order.

Rated 5 out of 5 stars

Fabulous lights

These lights are really beautiful . So unique and everyone mentions them . I have bought several sets over the last few years and the customer service is second to none .

December 10, 2024
Unprompted review
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Reply from Sparkle Lighting

What an amazing review, thanks so much Cathy. Thanks also for being a great customer.

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Rated 5 out of 5 stars

Super twinkling Christmas stars

Super twinkling Christmas stars. They frame my window beautifully.

November 25, 2024
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Reply from Sparkle Lighting

Sounds stunning! Please share some photos. Thanks so much for the review, I really appreciate it.

Rated 5 out of 5 stars

Fabulous experience all round

There was a small problem with the initial order but it was immediately rectified. Furthermore the products I ordered were fabulous and I think great value for money. Would highly recommend

December 9, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks for the lovely review Sally and so pleased you love your lights.

Rated 5 out of 5 stars

Delighted

Thoroughly delighted with these gorgeous lights. It was a great service and we’d definitely shop at Sparkle Lighting again.

December 8, 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the great review Alison. So pleased you love your lights and you will be back for more.

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