Sparkle Lighting Reviews 273

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that the lights are beautiful and often exceed expectations, enhancing their homes and gardens. Many people highlight the efficient and prompt delivery service, with items arriving well-packaged and in perfect condition. The customer service is consistently described as amazing, personalized, and helpful, with staff going above and beyond to ensure satisfaction. However, some customers also noted issues with faulty products, including lights making buzzing noises or plugs overheating, raising concerns about safety and usability. A few people also experienced difficulties with tight battery compartments, making it hard to use the product.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers are consistently pleased with the quality and... See more

Quality

Consumers find the product quality to be positive, with many describing items as beautiful, stunning, and... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the prompt and rapid... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers describe the service... See more

Order

Users describe positive interactions with order. Customers found the site easy to order from, with a simple... See more

Based on these reviews

Rated 5 out of 5 stars

Customer service is amazing. I was helped patiently by phone to find the right product for me. When I forgot to add my discount code I was sent a refund for the percentage discount without even asking... See more

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Rated 5 out of 5 stars

I have had excellent customer service and follow up from Sparkle. I wasn’t sure whether the lights would be suitable but a questioned asked on the website was answered fully and promptly. The lights a... See more

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Rated 5 out of 5 stars

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more

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Rated 5 out of 5 stars

Amazing light ordered, exactly as shown and looks lovely in our dining area. Personalised service immediately upon placing the order and even followed up by asking us if the order had been received... See more

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Rated 5 out of 5 stars

Quick delivery, well packaged, good quality product. I've purchased so many battery-powered lights, and they are always of such poor quality. Finally, I have something that looks nice and doesn't dest... See more

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Rated 5 out of 5 stars

This was my second order. Delivery is quick with well packaged items arriving safely. I loved the lamps and although I had a small issue with them, Anne at customer service, kindly dealt with it, pro... See more

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Rated 5 out of 5 stars

This is my second time ordering from Sparkle. The first was to add the charm of the dandelion yard art for my daughter’s wedding rehearsal dinner. Absolutely perfect! I wanted to add more. I... See more

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Rated 5 out of 5 stars

Second order I've received from Sparkle Lighting and the service is amazing. A very nice email to check if items arrived which a really thoughtful touch. Both lights I've received have been excelle... See more

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Rated 5 out of 5 stars

Absolutely in love with my stunning trio of candle lights from Sparkle Lighting! They are such a realistic interpretation of real candles and come with a handy control allowing you to change the warmt... See more

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Rated 5 out of 5 stars

I have ordered two sets of confetti lights. The first set took a long time for the courier to deliver them so I chased this and the owner Thalia contacted them and let me know when delivery would take... See more

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Rated 5 out of 5 stars

I purchased a battery operated string of confetti, multicolored lights, which is now on my mantelpiece replacing my Christmas white lights. It really looks beautiful and I’m so glad I made this purcha... See more

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Rated 5 out of 5 stars

Beautiful range of products - I got some silver outdoor fairy lights for the bottom of the garden. They are tiny, dainty little things on wire so easy to wind around the trellis and plants - and they... See more

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Rated 1 out of 5 stars

Not great unfortunately. Lights make a loud buzzing noise so I can’t use them as worried they are not safe. No reply to multiple emails sent. Disappointing. I note another review mentions these same i... See more

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Rated 5 out of 5 stars

Bought the Pom Pom lights after admiring them for so long. So happy with them. Beautifully packaged and added warmth to the livingroom. Would highly recommend this little business. Love adding some sp... See more

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Rated 5 out of 5 stars

Fabulous lights, delivered quickly. Took a while to unravel and I was worried about them getting damaged in the process. But they were sturdy even though they look delicate. They look beautiful.

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Rated 5 out of 5 stars

Lovely product, exactly what I needed to make a truly unique lighting feature from an old mattress frame! Very prompt delivery, even up to Scotland

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Rated 5 out of 5 stars

The service and product are very efficient and beautiful respectively. I’m so happy with the lights that match the description perfectly. I’d buy again, and regularly go to Sparkle for my decorative a... See more

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Rated 5 out of 5 stars

Had an issue with a faulty set of tree lights, Contacted Thalia who was so helpful and replaced the item immediately. Can’t fault this exceptional customer service,

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Rated 5 out of 5 stars

Apart from the amazing quality of the lamps (which look fab in my living room), the customer service is absolutely brilliant. I would not hesitate to recommend Sparkle - really impressive!!

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Rated 5 out of 5 stars

Love the quality of my Dandelion lights, had lots of compliments on them they look fabulous at night time and finish the garden off

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Rated 5 out of 5 stars

Beautiful lights arrived quickly and would definitely buy again! Was influenced by Sarah and her school cottage!

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Rated 5 out of 5 stars

Easy to use website, fast response to queries, quick delivery. The product is really fantastic and looks great in our wine bar.

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Rated 5 out of 5 stars

Rapid delivery, follow up email to check goods had arrived safely, product description very accurate. Would recommend and would order again 🤩

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Rated 5 out of 5 stars

Lights are different but a lovely bright glow to them. Delivery was quick as well. Will be purchasing again from Sparkle.

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Rated 5 out of 5 stars

Ordered these as a gift but they are so beautiful ……. I might just keep them for myself! Will definitely get some myself if I don’t!

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Rated 5 out of 5 stars

I'm so happy with my silver cluster lights which adorn a large mirror and completely elevate the whole space. Excellent personalised customer service by the delightful owner herself (Thalia) and quick... See more

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Rated 5 out of 5 stars

Quick delivery and a great product. Looks stunning around panelling in my daughters room

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Rated 5 out of 5 stars

Love these lights, they look so good, perfect in every way I had to wait a little while for them as they were out of stock (no wonder) Great customer service too

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Rated 5 out of 5 stars

Order process simple and delivery as expected. Love the lights I ordered. Just what I hoped they would be.

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Rated 5 out of 5 stars

My elderly mum loves the Robin that lights up. It is easy to turn on and off and is really bright. Mum loves using hers as a night light. It’s so pretty and helps her to get off to sleep. The delivery... See more

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Rated 5 out of 5 stars

My first time ordering from Sparkle Lighting. Very prompt delivery and lovely products.

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Rated 5 out of 5 stars

Lovely lights, great company to buy from. Updates and communication good and clear.

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Rated 5 out of 5 stars

Love my new lights from Sparkle. Not my first purchase from them and their products and service never fail to impress.

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Rated 5 out of 5 stars

Easy to use website and lights were exactly as described. Took a little bit of untangling due to the nature of the lights

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Rated 5 out of 5 stars

Beautiful lighting delivered in great packaging. Easy to see and order.

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Rated 5 out of 5 stars

Lovely lights, as described, working well and delivered on time.

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Rated 5 out of 5 stars

Lights were great quality, arrived well packaged and on time :)

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Rated 4 out of 5 stars

This is a beautiful item. I am pleased with it. Unfortunately. I haven't seen it lit up yet because the screw in the battery compartment is so tight, I can't unscrew it. I'm hoping someone will be abl... See more

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Rated 5 out of 5 stars

Good choice of products. Friendly and efficient service.

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Rated 5 out of 5 stars

A very easy company to deal with. Lots of wonderful lights to choose from

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Rated 5 out of 5 stars

Delivered on time , quality product , just as shown on the webb site

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Rated 2 out of 5 stars

My sparkle light is faulty only had it 1 week it’s too much faff to return at my cost and registered post I won’t use this company again

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Rated 5 out of 5 stars

Great set of lights, arrived safely packaged and quickly

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Rated 3 out of 5 stars

I received my sparkle light unfortunately it was faulty Thalia as sent out a replacement plug which also doesn’t work I have sent a video to confirm it’s faulty and requested a full refund if I ever g... See more

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Company details

  1. Lighting Store

Written by the company

Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.


Contact info

4.8

Excellent

TrustScore 5 out of 5

273 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Incredibly beautiful lights

I have ordered two sets of confetti lights. The first set took a long time for the courier to deliver them so I chased this and the owner Thalia contacted them and let me know when delivery would take place. She was extremely helpful. The second set arrived quickly. They are the most beautiful lights I have ever purchased. They look stunning too in sunlight as the glitter disks sparkle. First class product from a Ist class company.

December 18, 2025
Unprompted review
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Reply from Sparkle Lighting

Thank you for your review Sandra! Getting reviews like this, makes me so happy. I am so pleased you love your confetti fairy lights.

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Rated 5 out of 5 stars

Thank you Thalia

Had an issue with a faulty set of tree lights, Contacted Thalia who was so helpful and replaced the item immediately. Can’t fault this exceptional customer service,

December 16, 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the review Fiona! So pleased we got you sorted.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Fast dispatch and great communication. Will definitely use them again!

December 13, 2025
Unprompted review
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Reply from Sparkle Lighting

Thanks so much for this lovely review Mark! So pleased you were so happy with our customer service.

Rated 5 out of 5 stars

Classy products

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am very happy with my purchase. Also my interactions with the company seemed very personal; the lights were dispatched promptly and arrived carefully boxed. Highly recommend.

December 1, 2025
Unprompted review
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Reply from Sparkle Lighting

Thanks so much for the lovely review! I really appreciate it. Thalia

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Rated 5 out of 5 stars

A great business

A very easy company to deal with. Lots of wonderful lights to choose from

November 24, 2025
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Reply from Sparkle Lighting

Thanks for the lovely review Jane. It is so appreciated.

Rated 5 out of 5 stars

Delighting lighting

Beautiful lighting delivered in great packaging. Easy to see and order.

November 24, 2025
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Reply from Sparkle Lighting

Thanks for the amazing review! It is so appreciated.

Rated 5 out of 5 stars

Love my new lights

Love my new lights, they are beautiful

November 24, 2025
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Reply from Sparkle Lighting

So pleased you love your lights Christine! Thank you for the review, it is really appreciated.

Rated 5 out of 5 stars

Quick delivery and a great product

Quick delivery and a great product. Looks stunning around panelling in my daughters room

November 3, 2025
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Reply from Sparkle Lighting

Thanks so much for the lovely review Laura and so pleased you love your lights. x

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Rated 5 out of 5 stars

Beautiful fairy lights

Beautiful range of products - I got some silver outdoor fairy lights for the bottom of the garden. They are tiny, dainty little things on wire so easy to wind around the trellis and plants - and they're so bright, they look gorgeous. Parcel arrived quickly too.

July 10, 2025
Unprompted review
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Reply from Sparkle Lighting

Thanks so much for the amazing review. I am so pleased you love your lights.

Rated 1 out of 5 stars

I was sent an incorrect item

I was sent an incorrect item. I emailed to let them know but as yet, have not even received confirmation of my email

November 3, 2025
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Reply from Sparkle Lighting

Hello, I am so sorry about this, I wonder if ended up in junk mail. Could you email me again on info@sparkle.lighting? Let me know here when you have done it and i will sort this for you.

Rated 5 out of 5 stars

Amazing products and customer service!

Apart from the amazing quality of the lamps (which look fab in my living room), the customer service is absolutely brilliant. I would not hesitate to recommend Sparkle - really impressive!!

October 2, 2025
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Reply from Sparkle Lighting

Thanks Jen for the amazing review. You have made my day. Thank you

Rated 4 out of 5 stars

Very pretty lights

Very pretty lights, a little brighter than expected but still look great.

October 3, 2025
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Reply from Sparkle Lighting

Thanks Sarah for the review, it is sp appreciated.

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Rated 5 out of 5 stars

Adorable lights & great customer service!

I'm so happy with my silver cluster lights which adorn a large mirror and completely elevate the whole space. Excellent personalised customer service by the delightful owner herself (Thalia) and quick delivery resulted in a great overall five star customer experience, so rare to find these days! :)

October 8, 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the fantastic review Meena! So pleased you love your silver cluster fairy lights.

Rated 5 out of 5 stars

Lovely product, great service

Easy to use website, fast response to queries, quick delivery. The product is really fantastic and looks great in our wine bar.

September 9, 2025
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Reply from Sparkle Lighting

So pleased they have worked out perfect, thanks so much for the fantastic review.

Rated 5 out of 5 stars

Gemstone Fairy lights

Ordered these as a gift but they are so beautiful ……. I might just keep them for myself! Will definitely get some myself if I don’t!

September 2, 2025
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Reply from Sparkle Lighting

Amazing! So pleased to hear that you love them that much! :)

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Rated 5 out of 5 stars

Great quality

Great service and beautiful lights

August 8, 2025
Unprompted review
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Reply from Sparkle Lighting

Thanks for the lovely review Emma! So pleased you love your lights.

Rated 5 out of 5 stars

Stunning Sparkle candle trio

Absolutely in love with my stunning trio of candle lights from Sparkle Lighting! They are such a realistic interpretation of real candles and come with a handy control allowing you to change the warmth / flicker of the fake flame to suit the mood and atmosphere. I regularly buy from Sparkle - have been obsessed with their beautiful rimmed cordless glass lamps for the past 2 years since discovering them on the website and ended up buying a few of them to place around my home. Huge thanks to the fantastic team at Sparkle for their superb creative buying choices and offering such a wonderful range of products for both indoor and outdoor lighting. Really classy, uniquely designed products and at incredibly reasonable prices too.

July 16, 2025
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Reply from Sparkle Lighting

Suzi, you have made my day and month. Thank you so much for the amazing review. I so appreciate it.

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