The picture and description of the #3546 Outrigger Wall Display are very misleading. They show many parts that do not come with the set, and do not clearly indicate that they are extra. Buyer beware!... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased this display rack several times already. It is simple to assemble. My only issue is that I have to remove it from it`s original box, because when it arrives the box is torn in multiple pla... See more
Company replied
I was not pleased with the high cost of shipping, nor do I understand it. I am four hours from Chicago and shipping was over $50. However, overall it was cheaper than the same item listed on Ebay. The... See more
Company replied
Item as described. Quick shipping. Directions on assembly are terrible. The finished product was not very sturdy so we added zip ties and it's great now.
Company replied
Company details
- #2 of 3 best companies in Store Equipment Supplier
Written by the company
Since 1986 our second-generation family-owned and operated business has been helping retailers grow their business. We provide high-quality retail fixtures and store supplies backed by our 100% satisfaction guarantee. Our customer service department is second to none and we stock thousands of retail display and retail store supply items in our warehouse and are ready to ship. We have many exclusive displays and fixtures that you will not find anywhere else. From our lightweight folding grid panel display to our unique metal pegboard displays, we listen to our customers and strive to design innovative products that will help them succeed. Specialty Store Services is your one-stop shop for everything you need for profitable retailing: store displays, glass display cases, retail showcases, clothing racks, bags, shopping baskets and so much more. Centrally located in Chicago we ship nationwide. For over 30 years retailers nationwide have trusted Specialty Store Services.
Contact info
454 Jarvis Ave, 60018, Des Plaines, United States
- specialtystoreservices.com
4.3
Excellent
324 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was able to get the supplies I…
I was able to get the supplies I needed. The other company I had used for years no longer carried what I needed.
September 20, 2024
Reply from Specialty Store Services
We are very happy that we had what you needed, and we will be here when you need us again. Thanks for your order and taking the time to provide us with your feedback!
Reply from Specialty Store Services
Thanks so much for your order and taking the time to provide feedback! We truly appreciate your business!
Reply from Specialty Store Services
Thanks so much for your order and taking the time to provide feedback! We truly appreciate your business!
Web site worked great
Web site worked great. Easy and quick to use. Past have had an issue, however now seems to be corrected.
October 2, 2024
Reply from Specialty Store Services
Thanks so much for your order and taking the time to provide feedback! We're so glad it was a positive experience. We truly appreciate your business!
First time ordering from your company
First time ordering from your company. I was pleased with your fast delivery of the item I ordered. The item itself wasn't exactly what I needed. Not to any fault on your part. I didn't read the measurements correctly the the stem is 8"shorter than I need. I also didn't understand the $2.00 extra added to my bill that was not on my invoice. Thank you.
September 3, 2024
Reply from Specialty Store Services
Thanks so much for your order! We're so glad that you were pleased with our service. We will be here when you need us again. We appreciate your business.
Always Helpful & Friendly
Every time I have visited to pickup my orders everyone has been so helpful
And friendly. Greatly appreciated!
September 13, 2024
Reply from Specialty Store Services
We are so happy that your visits to our showroom have been helpful and pleasant. We truly appreciate your business!
great product
I got prompt service and was shipped in a matter of a short period. I use the folding grid system at craft vendors events works great takes up minimal space.
September 5, 2024
Reply from Specialty Store Services
Thanks so much for your order! We are very happy the grid system is working for you. We'll be here when you need us again. Thanks for taking your time to provide us with your feedback!
The grids that I purchased worked out…
The grids that I purchased worked out perfectly for me! I needed something to display my wreaths on that were sturdy but not heavy for me to carry. Easy installation and easy take down. I did it all by myself.
August 26, 2024
Reply from Specialty Store Services
We are so happy the grids worked out for you! Thanks so much for your order and taking time to provide your feedback!
Just as advertised no damage to…
Just as advertised no damage to packaging! Well done!!!
August 31, 2024
Reply from Specialty Store Services
Thanks so much for your order and taking your time to provide feedback!
Great product quick delivery
August 22, 2024
Reply from Specialty Store Services
We're very glad you had a good experience. Thanks so much for your order!
Reply from Specialty Store Services
We are so happy to hear that you had a good experience! Thanks so much for your order and taking the time to share your feedback. We truly appreciate it!
Helped me find a niche specialty…
Helped me find a niche specialty product with ease and the process of picking up in person was seamless. Would definitely say it's worth the drive as someone from the Chicagoland area.
August 17, 2024
Reply from Specialty Store Services
We are so happy to hear that you had a great experience! Thanks so much for your order and taking the time to share your feedback. We truly appreciate it!
Quality products and quick delivery.
July 30, 2024
Reply from Specialty Store Services
Thanks very much for taking the time to provide your feedback! We are so happy you had a great experience! We'll be here when you need us again.
Here is my issue… why are these request…
Here is my issue… why are these request for review sent before I even get the item?! Everyone does this and pretty annoying frankly.
August 1, 2024
Reply from Specialty Store Services
Thank you for taking your time to provide feedback. We apologize for the early email, and for your frustration. We take customer service very seriously here at Specialty Store Services, so we try to provide customers with immediate ways to give feedback. We definitely don't mean to annoy, and we are sorry that we annoyed you.
Thanks very much for your order! We really appreciate your business. If you have any issues, or need any assistance, please give us a call at 800-999-0771.
Reply from Specialty Store Services
Thanks very much for taking the time to provide your feedback! We are so happy you had a great experience! We'll be here when you need us again.
Reply from Specialty Store Services
Thanks very much for taking the time to provide your feedback! We are so happy you had a great experience! We'll be here when you need us again.
Reply from Specialty Store Services
Thanks very much for taking the time to provide your feedback! We are so happy you had a good. experience! We'll be here when you need us again.
Great quality
Quick to ship, easy to assemble, and Good quality. Displays the hats in my store nicely
July 19, 2024
Reply from Specialty Store Services
Thanks very much for taking the time to provide your feedback! We are so happy you had a great experience! We'll be here when you need us again.
Product is what I was looking for
Product is what I was looking for. Fast shipping. Highly recommend for any display case needs
July 23, 2024
Reply from Specialty Store Services
Thanks very much for taking the time to provide your feedback! We are so happy you had a great experience! We'll be here when you need us again.
Really the only complaint I have is…
Really the only complaint I have is that shipping is outrageous here.
July 10, 2024
Reply from Specialty Store Services
Thanks so much for your purchase and taking time to provide feedback. We know that freight can sometimes be pretty expensive. Sometimes our Customer Service Representatives can work to get the costs down a bit. If you experience this in the future, please give us a call at 800-999-0771 and we will do our best to give you the best possible shipping cost.
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