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Speedyhen Reviews 6,331

•
TrustScore 5 out of 5

4.9

Book Store
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Review summary

Created with AI, based on recent reviews

Considering 920 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the promptness and efficiency of the delivery service, often noting that orders arrive quickly and as expected. Many people highlight the excellent packaging, ensuring products, especially books, arrive in pristine and undamaged condition. Reviewers also appreciate the fair and competitive pricing, often finding better value than other retailers, along with the overall top-class service. However, some customers also noted occasional issues with damaged items upon arrival, despite the generally good packaging, and a few experienced dissatisfaction with the proposed resolutions for these issues. A few other people also felt that the packaging could have been more effective in certain instances, leading to minor damage.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Product

Users describe positive interactions with product, often highlighting that items arrive in pristine,... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the great and... See more

Service

Customers had positive experiences with service, consistently praising its speed, efficiency, and overall... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently receiving books and other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always impressed with Speedyhen's promptness and especially the packaging. When you shell out for a nice hardback art book you don't want it sent in some flimsy cereal packet envelope. Speedyhen's pac... See more

Rated 5 out of 5 stars

Book parcel delivered promptly and when expected. Books nicely packed and received in pristine condition. Very fair charges. Possibly the best book supplier in the UK.

Rated 5 out of 5 stars

I must praise this company's staff from top to bottom. I was in need of a specific workshop manual and needed asap so we had the whole bank holiday weekend to work on this engine. Unfortunately we h... See more

Rated 5 out of 5 stars

I am always delighted with the speed and efficiency of Speedyhen. All I order from them comes brand new, very well packaged and undamaged and arrives in 2 days time. They also keep me well informed fr... See more

Company details

  1. Book Store

Written by the company

Hatched in 2009, Speedyhen has earned a reputation for providing fast, dependable, and exceptional service. We are proudly one of the UK's leading online retailers for books, music, movies, and more! Our commitment to offering competitive prices and ensuring products are readily available has made us a trusted name in the industry. Our dedicated customer service team is always ready to assist, making Speedyhen a top choice for online book and entertainment retail. Explore our vast selection today and feel free to reach out with any questions - we’re here to help!

Speedyhen.com

Written by the company

FREE UK DELIVERY
We offer FREE UK standard delivery on all orders placed on www.speedyhen.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I am always delighted with the speed…

I am always delighted with the speed and efficiency of Speedyhen. All I order from them comes brand new, very well packaged and undamaged and arrives in 2 days time. They also keep me well informed from despatch to when I should receive my orders. I would strongly recommend using Speedyhen. I have never been disappointed with their service.

May 19, 2026
Rated 5 out of 5 stars

I must praise this company's staff from…

I must praise this company's staff from top to bottom. I was in need of a specific workshop manual and needed asap so we had the whole bank holiday weekend to work on this engine. Unfortunately we had missed the dead line for a courier to have to us on time. Although disappointed I understood, I asked if there was any way we could receive this item earlier than on Tuesday, but no.
To my great delight, first post in our village is only post, arrived, my package as stated in first class condition was the manual,. I wish I could remember the young lady's name that put herself out to satisfy this order. A brilliant company with outstanding employees. PS we managed with Speedyhen"s help get the engine rebuilt in time. Once again thank you so much. Regards Anthony

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

I regularly purchase books and maps…

I regularly purchase books and maps from Speedyhen because I find the prices are competitive and delivery fast. Always had good service (including a free replacement for one item that was lost in shipping).

March 1, 2026
Rated 5 out of 5 stars

Clucking Great!! 🐔

Great delivery time. Books were in immaculate condition which was a relief as they were gifts for someone. Much better service than Amazon who a. Can never find my house and b. Their books always arrive with at least a small defect which is annoying. Will definitely be using Speedy Hen from now on. It's clucking great!!! 🐔

May 15, 2026

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