Speedyhen Reviews 6,333

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 916 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the promptness and efficiency of the service, often highlighting the quick dispatch and delivery times. Many people appreciate the excellent packaging, noting that items arrive in pristine condition, which is particularly valued for delicate products like books. Reviewers also frequently mention the competitive and fair pricing, often finding better value compared to other retailers. However, some customers also noted occasional issues with items being damaged in transit, despite the generally good packaging. A few other people also felt that the delivery could be slow or that customer service responses were not always satisfactory when issues arose.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick dispatch... See more

Product

Reviewers mention positive feedback about product, often praising the excellent condition of items received,... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, top-class, and... See more

Price

Customers consistently note positive experiences with price, often finding great and competitive prices,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Hen never fails to give the very best service. Sent out a few hours after ordering, but then held up by the dismal Royal Mail--They just love hanging on to parcels for a day at each point of the j... See more

Rated 5 out of 5 stars

Always impressed with Speedyhen's promptness and especially the packaging. When you shell out for a nice hardback art book you don't want it sent in some flimsy cereal packet envelope. Speedyhen's pac... See more

Rated 5 out of 5 stars

Book parcel delivered promptly and when expected. Books nicely packed and received in pristine condition. Very fair charges. Possibly the best book supplier in the UK.

Rated 5 out of 5 stars

I must praise this company's staff from top to bottom. I was in need of a specific workshop manual and needed asap so we had the whole bank holiday weekend to work on this engine. Unfortunately we h... See more


Company details

  1. Book Store

Written by the company

Hatched in 2009, Speedyhen has earned a reputation for providing fast, dependable, and exceptional service. We are proudly one of the UK's leading online retailers for books, music, movies, and more! Our commitment to offering competitive prices and ensuring products are readily available has made us a trusted name in the industry. Our dedicated customer service team is always ready to assist, making Speedyhen a top choice for online book and entertainment retail. Explore our vast selection today and feel free to reach out with any questions - we’re here to help!

Speedyhen.com

Written by the company

FREE UK DELIVERY
We offer FREE UK standard delivery on all orders placed on www.speedyhen.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

10/10 !!!

As usual, Speedy Hen is the go-to bookstore for great deals, wonderful service and super-quick delivery. Thanks!
10/10

May 13, 2026
Rated 5 out of 5 stars

Best online bookshop.

Always impressed with Speedyhen's promptness and especially the packaging. When you shell out for a nice hardback art book you don't want it sent in some flimsy cereal packet envelope. Speedyhen's packaging is first rate, unlike a certain global online monolith.....

May 11, 2026
Rated 4 out of 5 stars

Packaging not as effective as previously.

Have previously been very happy with the service provided but feel this time that the packaging could have been more effective. Bought two 2027 Collins road atlases which are relatively large and flexible - one was a little damaged unnecessarily.

May 9, 2026
Rated 1 out of 5 stars

Damaged damaged damaged …

Incapable of sending a book without it getting damaged in transit.
Once upon a time speedyhen was the go to company. But now all I get is damaged book after damaged book, a continuous email loop requesting me to send this and send that. Just refund me and close my account , ill got back to amazon and take my chances.

April 30, 2026

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