Always impressed with Speedyhen's promptness and especially the packaging. When you shell out for a nice hardback art book you don't want it sent in some flimsy cereal packet envelope. Speedyhen's pac... See more
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Hatched in 2009, Speedyhen has earned a reputation for providing fast, dependable, and exceptional service. We are proudly one of the UK's leading online retailers for books, music, movies, and more! Our commitment to offering competitive prices and ensuring products are readily available has made us a trusted name in the industry. Our dedicated customer service team is always ready to assist, making Speedyhen a top choice for online book and entertainment retail. Explore our vast selection today and feel free to reach out with any questions - we’re here to help!
Speedyhen.com
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- FREE UK DELIVERY
- We offer FREE UK standard delivery on all orders placed on www.speedyhen.com
Contact info
Unit 10 Faraday Close, WD18 8SA, Watford Hertfordshire, United Kingdom
- 0203 176 3822
- contactus@speedyhen.com
- speedyhen.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Superb books at a reasonable price…
Superb books at a reasonable price along with fast postage.
Great customer experience
Fast free postage, competitively priced books, in a lot of cases better value than Amazon. Excellent customer service and prompt responses to queries. I feel this company values and care about customer experience.
Speedy delivery and good prices
Speedy delivery and good prices (but you used to offer bigger discounts). good to see you supplying more railway and other transport publishers please..
Always books at great prices and speedy…
Always books at great prices and speedy delivery
Thank you
Service and delivery is always very…
Service and delivery is always very good and prices are very reasonable indeed.
Reliable fast service
The speedy in your name is well chosen…
The speedy in your name is well chosen as delivery was very quick, and I appreciated the reductioin in price.
Great experience
As usual, ordering was a swift and easy process and my book arrived safely a few days later in mint condition.
Great service as always.
Great prices and quick delivery
Great prices and quick delivery. Book was very well wrapped and protected.
Outstanding.
Very fast order turnover (Despatched within hours of order being placed and arrived in 2 days). Brilliant/competitive pricing, especially considering free UK shipping. Packaging wasn’t anything outstanding but did the job. Highly recommend, will definitely order from SpeedyHen in the future! :)
A reliable firm to deal with
A reliable firm to deal with. Books are reasonably priced with a very good next day delivery price.
I've started using Speedyhen due to the poor packaging at Amazon.
However my first order arrived very poorly packaged for the size of the book I ordered. The weight of the book split the packaging.
I contacted Speedyhen who apologised.
My second order has arrived very well packaged so will continue using Speedyhen.
Received book damaged
Received book damaged, informed Speedy Hen straight away. Customer Service initially asked for photos of damage which I provided immediately. Next day decided to offer 20% off which was unacceptable, as I thought I was buying a new book in perfect condition. Since emailing to decline this 20% off, heard absolutely nothing. The hardback book I ordered wasn’t cheap. Will need to try and get my money back via PayPal now. Had used Speedy Hen for years, but this has put me right off now. Won’t be using them again. Company is not good to deal with at all if a problem arises.
Speedyhen great service They always help with any delivery…
They always help with any delivery faults and make good on discount and replacements.
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