Speedyhen Reviews 6,356

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 913 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the promptness and efficiency of the delivery service, often highlighting the excellent packaging that ensures products arrive in pristine condition. Many people also appreciate the competitive pricing, finding items to be good value and often cheaper than other well-known retailers. The overall service, including communication and tracking, is frequently described as outstanding, making it a preferred choice for many. However, some customers occasionally experienced issues with damaged items upon arrival, suggesting that while packaging is generally excellent, it could sometimes be more effective. A few other people also felt that the company's response to these damages, such as offering a discount on a damaged item instead of a full replacement, was unacceptable.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the super fast and quick... See more

Product

Consumers find product to be positive, often praising the quick turnaround from order to delivery and the... See more

Price

Users describe positive interactions with price, consistently finding them to be great, excellent, and very... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and efficiency, with many... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent condition of books upon... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always impressed with Speedyhen's promptness and especially the packaging. When you shell out for a nice hardback art book you don't want it sent in some flimsy cereal packet envelope. Speedyhen's pac... See more

Rated 5 out of 5 stars

Repeat customer who keeps coming back! The quick turnaround from placing an order to receiving a well packaged book is excellent. Prices are great too!

Rated 5 out of 5 stars

I must praise this company's staff from top to bottom. I was in need of a specific workshop manual and needed asap so we had the whole bank holiday weekend to work on this engine. Unfortunately we h... See more

Rated 5 out of 5 stars

I am always delighted with the speed and efficiency of Speedyhen. All I order from them comes brand new, very well packaged and undamaged and arrives in 2 days time. They also keep me well informed fr... See more


Company details

  1. Book Store

Written by the company

Hatched in 2009, Speedyhen has earned a reputation for providing fast, dependable, and exceptional service. We are proudly one of the UK's leading online retailers for books, music, movies, and more! Our commitment to offering competitive prices and ensuring products are readily available has made us a trusted name in the industry. Our dedicated customer service team is always ready to assist, making Speedyhen a top choice for online book and entertainment retail. Explore our vast selection today and feel free to reach out with any questions - we’re here to help!

Speedyhen.com

Written by the company

FREE UK DELIVERY
We offer FREE UK standard delivery on all orders placed on www.speedyhen.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

10/10 !!!

As usual, Speedy Hen is the go-to bookstore for great deals, wonderful service and super-quick delivery. Thanks!
10/10

May 13, 2026
Rated 5 out of 5 stars

Best online bookshop.

Always impressed with Speedyhen's promptness and especially the packaging. When you shell out for a nice hardback art book you don't want it sent in some flimsy cereal packet envelope. Speedyhen's packaging is first rate, unlike a certain global online monolith.....

May 11, 2026
Rated 4 out of 5 stars

Packaging not as effective as previously.

Have previously been very happy with the service provided but feel this time that the packaging could have been more effective. Bought two 2027 Collins road atlases which are relatively large and flexible - one was a little damaged unnecessarily.

May 9, 2026
Rated 1 out of 5 stars

Damaged damaged damaged …

Incapable of sending a book without it getting damaged in transit.
Once upon a time speedyhen was the go to company. But now all I get is damaged book after damaged book, a continuous email loop requesting me to send this and send that. Just refund me and close my account , ill got back to amazon and take my chances.

April 30, 2026

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