Speglarfordig Reviews 352

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Nice looking mirror at great price. Very happy. Informationalong the manfacturing and delivery process could have been better. And a mirrir that wighs close to 40 kilograms that is suspended with o... See more

Rated 5 out of 5 stars

Very nice modern mirror! I choose to have my mirror delivered with weatherstation and make up mirror with led light. I thought i bought with led changing colors but it's only for changing betwee... See more

Rated 1 out of 5 stars

This is ridiculous. We have been waiting since the 22 of november for a mirror for ending our bathroom renovation and today the 4th of jenuary we still haven't got a mail or an answer to ours mail. We... See more

Company replied

Rated 5 out of 5 stars

We’ve received our mirror in november 2021 but we didn’t open it before june 2022. Unfortunately, we realised that there was a scratch on the backside. We contacted the customer service and they’ve of... See more

Company details

  1. Bathroom Remodeler

Information provided by various external sources

Letar du efter en unik spegel? Du kan skapa den själv! Modern inredning för ditt badrum.


Contact info

3.9

Great

TrustScore 4 out of 5

352 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great mirror and overall experience, some small frustrations.

Bought a L15 bathroom mirror with a WiFi Weather clock and a heating pad.

Pros: Great looking mirror, fast delivery (1-2 weeks), responsive customer service. Mirror arrived well packaged.

Cons: The WiFi receiver in the mirror is super weak. I had to get an extension cord and put my router inside the bathroom for the initial connection (after the first connection it seems to work better).

The Heating Pad button design could be better. The only way to tell if the heating pad is on is that the button light is slightly weaker. I often have to click it to see if it's on or off. A timer would have been nice too.

Overall very satisfied with the mirror and service, apart from those 2 minor annoyances.

May 18, 2025
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Rated 1 out of 5 stars

This is ridiculous

This is ridiculous. We have been waiting since the 22 of november for a mirror for ending our bathroom renovation and today the 4th of jenuary we still haven't got a mail or an answer to ours mail. We need to know what is happening. This is not professional it look just like a scam. Replay at list in here.

January 4, 2025
Unprompted review
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Reply from Speglarfordig

Dear Sir or Madam,
We’re very sorry for the delay and inconvenience. Please share your order number so we can check the status immediately. You can also reach us directly at hello@artforma.com for quick assistance.
Best regards,
ARTFORMA Customer Service

Rated 3 out of 5 stars

Nice quallity. Poor mounting options.

Realy nice quallity products. Just a small pice of missing Laminate in one place wich I can fix my self with some woodfiller.
Extreamly well protected delivery. More foam then product so no complaints there.

Sadly the mounting options was ONLY for Concreate wich is about 3% in my country.

With such good guides to choosing your final product there should have been a last step to choose your mounting options.
One for concrete
One for drywalls
One for wood (OSB)
One more expensive rail mounting option.

I had to go to several diffrent hardwarestores to find a way mount the cabinett.
Disassemble the back cover and install new mounting anchors for OSB in my case and I went with the more expensive rail on the wall mount so we could easly move the cabinett to left & right to center the unit properly.
I give the cabinett 4 ⭐ but the poor mounting drops one ⭐ sadly as this would have been an easy thing to offer in presale steps

January 27, 2024
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Reply from Speglarfordig

Dear Christoffer,
Thank you for sharing your feedback with us. We apologize that the method of mounting the mirror did not meet your expectations.
Your input is invaluable to us as it helps us continually improve our systems and production processes. Rest assured that your feedback will be forwarded to the appropriate department within our company.
If you have any further concerns or suggestions, please don't hesitate to reach out to us. We appreciate your business and hope to have the opportunity to serve you better in the future.
Best regards,
ARTFORMA TEAM

Rated 3 out of 5 stars

Before order be very careful!

Before order be very careful!
Read their condition and product description.
As You don't have rights to send back Your purchase or do any changes after order.

Will not order again.

June 14, 2023
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Reply from Speglarfordig

Good morning,
That's right, our mirrors due to the profile of our business, i.e. personalized mirrors made to individual customer order - are excluded from the right of withdrawal. However, we do not hide this information and it is visible twice when placing an order, and the last step is additionally highlighted in red letters.
Greetings,
ARTFORMA TEAM

Rated 1 out of 5 stars

One star is too much

One star is too much . You guys don’t even deserve that. Service zero. Got a broken mirror. After so Many Complaints month after got Another just as bad .. Highly recommend not to buy that .. There are alot many good items in the market.. its a Shame u sell that crap.

December 17, 2022
Unprompted review
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Reply from Speglarfordig

Good morning,
I'm so sorry for this situation, unfortunately we can not reach you by email. We would love to verify this issue to find a solution but first we need a contact from you and you declined our request for contact.
Kind regards,
ARTFORMA

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Rated 5 out of 5 stars

We’ve received our mirror in november…

We’ve received our mirror in november 2021 but we didn’t open it before june 2022. Unfortunately, we realised that there was a scratch on the backside. We contacted the customer service and they’ve offered us a new mirror. Good quality of mirror and super professional customer service ⭐️

July 8, 2022
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Rated 4 out of 5 stars

Nice looking mirror at great price

Nice looking mirror at great price. Very happy.

Informationalong the manfacturing and delivery process could have been better. And a mirrir that wighs close to 40 kilograms that is suspended with only two small hooks looks a bit dangerous. I'd preferred four points to secure it to the wall. BUt hey, now it hangs there and it look great.

September 22, 2021
Rated 1 out of 5 stars

Very poor service from order to…

Very poor service from order to delivery.

The app on the mirror for the display of the weather don't work. I ordered 6 cabinets and only 2 of them work.

Overall quality of cabinets are quite good.

The bluetooth speaker works well and easy to connect to but thew sound quality is very poor so its not worth the extra.

August 18, 2021
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Reply from Speglarfordig

Good morning,
we're very sorry to hear that you have problems with our products. We have sent you an email. Can you please check it out and respond?
We want to help you solve your problem so you can be satisfied with our product.
Kind Regards,
Artforma Team

Rated 2 out of 5 stars

Mycket spännande att få en fin…

The mirror won't connect to the app via the wifi connection. Tried and checked every step but with no success. It only connected once and that was when i unpacked the mirror but then with no success.

January 19, 2021
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Rated 1 out of 5 stars

Cannot recommend....

Beställde ett badrumspegel i god tid (pris 3900kr), dock när paketet öppnades i samband med installationen upptäckte vi alldeles för många fel.
1. Strömkontakten till väderstationen är för stor, som gör att spegelnskant flyttas ca 1,5 cm ifrån väggen på nederdelen av spegeln. Det gör att spegeln inte sitter fast på väggen och balanserar på ovannämnda kontakten.

2. Ledlisten är snettmonterat och ser inte alls bra ut om man ser på spegeln från kanten. Dålig & billig kvalite, sämre än på Wish. Enligt elektrikern är respektive ledlist och väderstation inte godkänt för badrum.

3. Väderstationen verkar vara en billig Wish-aktig variant som motsvarar inte alls bilderna på webben. De gör ett helt transparent område i spegelglaset med grön ca. 0,5 cm kant där väderstationensskärm sitter fastlimmat.

4. Ljusens touch kontakt fungerar bara då och då. Ibland måste man röra spegeln 3-4 gånger så att lampan tänds.

Är i kontakt med kundtjänst där jag bad om att lösa problemen. De visade mest misstroende till mina beskrivningar och de bilder jag skickade, istället för att komma med lösningsförslag.

I och med att spegeln har så många fel bad jag de att acceptera en retur trots att dessa 14 dagars återköp hade passerat. Som tyvärr blev nekat.

Jag har fått det sämsta kundupplevelsen någonsin i alla dessa 20+ år jag handlade på nätet.

Ordered a bathroom mirror well in advance (price 390€), however when the package was opened in connection with the installation we discovered far too many faults.
1. The power contact to the weather station is too large, which means that the edge of the mirror is moved about 1.5 cm from the wall on the lower part of the mirror. This means that the mirror is not attached to the wall and balances on the above-mentioned contact.

2. The led stripe is mounted at an angle and does not look good at all if you look at the mirror from the edge. Poor & cheap quality, worse than on Wish. According to the electrician, the respective led stripe and weather station are not approved for bathrooms.

The weather station seems to be a cheap Wish-like variant that does not correspond at all to the pictures on the web. They make a completely transparent area in the mirror glass with green approx. 0.5 cm edge where the weather station screen is glued.

4. The touch contact of the lights only works from time to time. Sometimes you have to touch the mirror 3-4 times so that the lamp lights up.

I am in contact with customer service where I asked to solve the problems. They showed mostly distrust of my descriptions and the pictures I sent, instead of coming up with solutions.

Because the mirror has so many faults, I asked them kindly to accept a return even though these 14 days of repurchase had passed. Which unfortunately was denied.

I've had the worst customer experience ever in all those 20+ years I've been shopping online.

December 7, 2020
Unprompted review
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Reply from Speglarfordig

Good morning,
We are really sorry this situation has happened to you.
We do our best to improve the quality in our mirrors so our customer would be satisfied with them.
Of course, we sent you a message with a solution and we would be really grateful for the response because we would like to help you to deal ith it.
Best Regards.
Artforma Team

Rated 1 out of 5 stars

Worst quality ever

Worst quality ever! Far from european standard.
Slow and ignorant support!
Strongly recommend NOT to purchase!

October 26, 2020
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Reply from Speglarfordig

Good morning,
Please, take our sincerely apology for that situation but we received an email from you about broken corners.
We verified photos and found out that this mirror was mounted on the wall due to lack of protective seals on back where the holders are mounted that is why we had to refuse this complaint.
We are really sorry but we have an information included in regulations (it is available on the website) that mirror should be checked first and then you can mount it on the wall.
Satisfaction of our customers is very important for us and we offered you a high discount for the new mirror.
Best Regards.
Artforma Team

Rated 1 out of 5 stars

It was broken and a replacement would…

It was broken and a replacement would take 2-3 month. Not happy

September 20, 2020
Unprompted review
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Reply from Speglarfordig

Good morning,
Please, take our apology but according to our e-mail correspondence, you were not satisfied with the colour of the LEDs. Of course, total refund has been already made.
Would you be so kind and tell us more about it?
Best Regards.
Artforma Team

Rated 5 out of 5 stars

Very nice modern mirror!

Very nice modern mirror!

I choose to have my mirror delivered with weatherstation and make up mirror with led light. I thought i bought with led changing colors but it's only for changing between warm and cold light so that isn´t really so exciting.
Would have preferred being able to change between colors.

Otherwise, this is a quick delivery and good company to deal with.

May 19, 2020
Unprompted review
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