Sherri at Spellbound Wigs is nothing short of AMAZING!! She knows everything- really! She does! So very helpful in taking time to understand your needs and providing excellent feedback based on your... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Store owner Sherri truly cares about her customers from the moment she carefully packages your wigs with her own personal touches through every step even after you receive them to ensure your really h... See more
Company replied
Awesome experience! Fast shipping and communication every step of the way but even better is EXCELLENT PRICING and personal service with any questions on style, for, colors. So much better than those... See more
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Buying Clearance items from Spellbound means that they'll be shipped within 24 hours or less. Amazing service. Clearance items mean that Sherri tried on the item, that's all, brand new until she put... See more
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Company details
- #1 of 11 best companies in Wig Shop
- #1 of 54 best companies in Hair Product Store
- #1 of 10 best companies in Headwear Store
Written by the company
At Spellbound Wigs, we believe that wearing alternative hair should be an exciting and joyful experience no matter your journey. Our mission is to empower women to look and feel beautiful, and we offer many options that help you do just that. Whether you are seeking alternative hair solutions due to hair loss or just jumping on the celebrity fashion trend, we want to help you look and feel your very best. For those suffering from hair loss, we understand. We are here to help you navigate the world of alternative hair and find solutions that will make you feel more confident. We are here to guide and teach you so that you can get the most out of your experience and we pride ourselves on offering the best customer service in the 505 and beyond! It is our privilege to serve you.
Contact info
12000 Constitution Ave NE, Suite G, 87112, Albuquerque, United States
- 5058598047
- help@spellboundwigs.com
- spellboundwigs.com
4.9
Excellent
598 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Fast shipping and great prices
Fast shipping and great prices! I received my order within a week and it's perfect. They have a great selection of alternative hair pieces and the best prices. I am so happy I found a new place to shop.
February 27, 2026
Reply from Spellbound Wigs LLC
We are so glad you found us too! Thank you for taking the time to leave your feedback. We look forward to serving you again in the future!
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Sheri always makes sure to send my wig…
Sheri always makes sure to send my wig purchases to the shop where I can pick it up in my town. She will go out of her way if necessary and is the Sweetest person you ever will do business with, yet smart and professional!!!
January 15, 2026
Unprompted review
Great service
Great service! Super fast delivery & beautifully packaged. Love this company & will most definitely be buying from them again.
January 8, 2026
Reply from Spellbound Wigs LLC
We are happy to hear about your experience, thank you so much for sharing! ❤️
Reply from Spellbound Wigs LLC
We appreciate your business so much! 💜
I had a great experience.
I had a great experience. I’m new to wig wearing and spellbound wigs has great pricing and a reasonable return policy. It is hard to match color/style in the beginning. I appreciate the flexibility with returns so you can find the right wig for you.
December 28, 2025
Reply from Spellbound Wigs LLC
It sure can be a learning process, but we are always here to help! Thank you so much for shopping with us! 💕
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Great company!
I have been ordering from this company for a few years now. They are amazing! The order comes quick and customer service is excellent.
January 12, 2026
Unprompted review
Reply from Spellbound Wigs LLC
We do love quick shipping and we pour our hearts into taking care of our clients. Thank you so much for the sweet words, it's very much appreciated! ❤️
Perfect Wig, style and experience.
I bought this new Mellow wig off a Facebook live sale of this company. Sheri is great about showing us the wig, cap construction and thoughts about fit and feel of the fibers. It was shipped right away and arrived in perfect condition wrapped thoughtfully in tissue paper.
January 5, 2026
Reply from Spellbound Wigs LLC
Mellow is perfection! Thank you for always being present in our circle, I'm very grateful for you! 💜
Great Service
December 29, 2025
Reply from Spellbound Wigs LLC
Thank you so much for shopping with us! We appreciate your business so much! 💕
Reply from Spellbound Wigs LLC
Just the way we like it! Thank you! 😁
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Trustworthy Seller
I ordered a Belle Tress wig on clearance at Spellbound; it arrived relatively quickly and was in perfect condition and exactly as described and pictured on their website. When shopping online for wigs it's important to know if the seller is trustworthy and Spellbound is definitely in the circle of trust!
November 29, 2025
Reply from Spellbound Wigs LLC
Thank you so much for your trust! We promise to always take care of you. 💜
Great shopping experience
Great shopping experience. Spellbound never fails to provide quality service and hair.
December 4, 2025
Reply from Spellbound Wigs LLC
Thank you so very much for the kind words! We love to hear this. 💕
Spellbound Wigs Truly Made Me Feel Like Myself Again
I recently purchased a wig from Spellbound Wigs, and the experience was honestly far better than I expected. Their team truly understands what women go through when dealing with hair loss—there was no judgment, no pressure, just genuine support. They patiently explained the different wig types, cap constructions, and how to care for them, which made me feel much more confident in my choice.
What I loved:
The staff is extremely warm and knowledgeable.
They let me try multiple styles without rushing me.
The quality of the wigs is impressive—lightweight, natural-looking, and comfortable for all-day wear.
Their customer service genuinely feels personal, not sales-driven.
What could be improved:
Some of the premium pieces are quite expensive, which might be tough for first-time buyers.
The collection is beautiful but I wish they had more color-variety in certain styles.
Overall, Spellbound Wigs really lives up to their mission of helping women feel beautiful and confident. I walked out feeling like myself again, and that means everything. Highly recommended.
October 7, 2025
Unprompted review
Reply from Spellbound Wigs LLC
Thank you so very much for your thoughtful reply! We appreciate your feedback. I'm very glad to hear that you felt understood and that it was a pressure free environment. That is so important to us in the store. Human hair is expensive but we do offer products at a variety of price points to meet the needs of all of our clients. We do put a lot of consideration into the variety that we carry in store but we only have so much room. We have over 100,000 different style and color combinations available online, but we can't fit that much into our storefront so we focus on variety of both color and style. I'm glad we were able to find you a piece that made you feel beautiful and confident, that is amazing to hear and is always our goal. Thank you so much for shopping with us! 💕.
I wasn't too impressed with Spellbound…
I wasn't too impressed with Spellbound Wigs LLC . the quality didn't meet my expectations and it felt a bit overpriced. Probably wont order again.
November 12, 2025
Unprompted review
Reply from Spellbound Wigs LLC
Hello Tyler! I'm not able to find you in our system and I don't see any orders or customer records under your name. I'm not sure if it was us you ordered from. If your order was under a different name or if you'd like to share more details about your experience, please reach out to us at help@spellboundwigs.com, we would love to hear more and we would be happy to investigate and see what we can do to help! I am so sorry to hear that you were disappointed, we don't ever want our clients to be unhappy with their purchases and your experience is not consistent with what we deliver here at Spellbound Wigs.
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I always go through Spellbound Wigs…
I always go through Spellbound Wigs when I order a wig online. They are always so responsive in answering any questions I might have and as long as I order an in-stock wig, the shipping is super fast. If I pick a wig that is not in stock, they always contact me to give me my options if I am in a hurry. I so appreciate all the support I have received and will continue to buy my wigs here. ~ Thank you 💙
November 12, 2025
Reply from Spellbound Wigs LLC
Thank you so much for your kindness and loyalty. It is our pleasure to serve you always!
I bought a wig Spellbound Wigs LLC
I bought a wig Spellbound Wigs LLC, and I love it! it feels natural, fits well, and the quality is excellent, shipping was fast, and their customer service was really helpful when I had questions. I'd definitely order from them again.
October 28, 2025
Unprompted review
Reply from Spellbound Wigs LLC
Thank you so much for shopping with us! I'm so glad to hear you had such a great experience and I'm so happy you love your new piece!
My experience was so awesome from…
My experience was so awesome from placing my order to keeping me informed about my order shipping.. my order was delivered within 3 days! I will definitely order from here again!!
November 13, 2025
Reply from Spellbound Wigs LLC
Yay! Fast shipping is our favorite! Thank you so much for your trust and your business, we appreciate you!
Excellent experience
Very quick in sending the wig. Great price on sale. I love the quality of Raquel Welch wigs. I am very happy in dealing with this company. The wig is perfect color and quality. I would definitely purchase from this company again.
November 11, 2025
Reply from Spellbound Wigs LLC
Thank you for taking the time to leave us feedback about your experience, we look forward to serving you again in the future! ❤️
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Very satisfying highly recommended
Very satisfying highly recommended
November 15, 2025
Unprompted review
Reply from Spellbound Wigs LLC
Thank you so much for shopping with us! We appreciate your recommendation!
I love ordering from Spellbound
I love ordering from Spellbound because I know I've got a great price and quick shipping.
November 5, 2025
Reply from Spellbound Wigs LLC
Thank you so much for your kind words. It is our pleasure to serve you, thank you so much for shopping with us. ❤️
Sherri and Co
Sherri and Co. at Spellbound - Top notch customer service1
The only place that I will order a wig from. Trust
November 5, 2025
Reply from Spellbound Wigs LLC
Thank you so much for your trust and your sweet words and your business. We appreciate the opportunity to serve you.
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