Sherri at Spellbound Wigs is nothing short of AMAZING!! She knows everything- really! She does! So very helpful in taking time to understand your needs and providing excellent feedback based on your... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Store owner Sherri truly cares about her customers from the moment she carefully packages your wigs with her own personal touches through every step even after you receive them to ensure your really h... See more
Company replied
Awesome experience! Fast shipping and communication every step of the way but even better is EXCELLENT PRICING and personal service with any questions on style, for, colors. So much better than those... See more
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Buying Clearance items from Spellbound means that they'll be shipped within 24 hours or less. Amazing service. Clearance items mean that Sherri tried on the item, that's all, brand new until she put... See more
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Company details
- #1 of 11 best companies in Wig Shop
- #1 of 54 best companies in Hair Product Store
- #1 of 10 best companies in Headwear Store
Written by the company
At Spellbound Wigs, we believe that wearing alternative hair should be an exciting and joyful experience no matter your journey. Our mission is to empower women to look and feel beautiful, and we offer many options that help you do just that. Whether you are seeking alternative hair solutions due to hair loss or just jumping on the celebrity fashion trend, we want to help you look and feel your very best. For those suffering from hair loss, we understand. We are here to help you navigate the world of alternative hair and find solutions that will make you feel more confident. We are here to guide and teach you so that you can get the most out of your experience and we pride ourselves on offering the best customer service in the 505 and beyond! It is our privilege to serve you.
Contact info
12000 Constitution Ave NE, Suite G, 87112, Albuquerque, United States
- 5058598047
- help@spellboundwigs.com
- spellboundwigs.com
4.9
Excellent
598 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Spellbound Wigs LLC
We love hearing this! Thank you so much for taking the time to tell us about your experience. We appreciate your business and your feedback!
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Reply from Spellbound Wigs LLC
You are very welcome! Thank you so much for shopping with us! ❤️
I would say the visual of the product…
I would say the visual of the product doesn't match what arrives at the consumers home
May 6, 2024
Reply from Spellbound Wigs LLC
I am so sorry to hear that you are not completely satisfied with your order. We will reach out to you to find out more about what happened. Your satisfaction is our top priority and we want you to be happy. We would love to help you find a piece that better suits your needs and we hope that you will give us an opportunity to assist you and address your concerns. Please keep an eye out for our email. Thank you so much for your feedback.
Great product and fast delivery!
May 2, 2024
Reply from Spellbound Wigs LLC
We love hearing this! Thank you for shopping with us. 💕
Every time I order with Spellbound
Every time I order with Spellbound, I get accurate updates on shipping. Occasionally I’ve ordered products on back order, there is always a representative who keeps in touch with me, alerts me of any changes. My wigs are essential to me, I only count on Spellbound!
May 8, 2024
Unprompted review
Reply from Spellbound Wigs LLC
We will always do our best to keep you informed about your orders. Thank you so much for shopping with us! We really appreciate your business. ❤️
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Reply from Spellbound Wigs LLC
Thank you so much for your feedback. We appreciate your business! 💜
Great company services are very well
April 29, 2023
Unprompted review
Reply from Spellbound Wigs LLC
Thank you so much for shopping with us! 💕
Beyond customer satisfaction
Sherri always goes above and beyond to make sure you are getting what you want! Goes beyond to carefully search the correct color you are looking for. She really cares that you are happy with your purchase. Spellbound Wigs and Sherri will always have my business.
April 2, 2024
Unprompted review
Reply from Spellbound Wigs LLC
Thank you Michelle for always being so kind. We really do care about our clients and we do want you to be happy. I appreciate your business and your loyalty so very much. ❤️
Beautiful natural looking wig
Beautiful natural looking wig, great price and an extra gift. Fast shipping!
April 8, 2024
Reply from Spellbound Wigs LLC
Glad that you love it! ❤️
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WE ALL MATTER
First, I know and honestly feel that I matter any time that I have reached out to Sherri @ Spellbound, she responds immediately, not the next day, or the next week, honestly it’s immediately! Even when she was sick, she responded immediately she cares and you can tell from her response and by the way she takes care of people. She truly cares. She wants everyone to be happy with their purchase and she really wants to help people which in this day and age is rare ! If I’ve ever had a problem or an issue, she has resolved it immediately. I’m very grateful I feel like I matter I’m not just a number they giveaways are fabulous and she tries to make it fun even for those who it’s not always fun for so 10 stars.
March 27, 2024
Reply from Spellbound Wigs LLC
Thank you so much for you sweet words. I appreciate you so much and I love that you would give us 10 stars if you could. ❤️❤️❤️
Prompt service
My Beach Waves Magic that I ordered was delivered promptly and arrived in good shape.
April 3, 2024
Unprompted review
Reply from Spellbound Wigs LLC
I hope you love this piece! Thank you for shopping with us.
Best Wig Store
Spellbound Wigs has a great selection, fantastic pricing, and amazing customer service. Love Love Love!
April 2, 2024
Reply from Spellbound Wigs LLC
Thank you Donna, I appreciate you so much!
The product is amazing
The product is amazing, its looks natural.. I love it!!!!!!
The staffs assisted me and they are very friendly!
February 15, 2024
Unprompted review
Reply from Spellbound Wigs LLC
I'm so glad you had a good experience! Thank you for shopping with us.
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Super gaming sid
March 29, 2024
Unprompted review
Reply from Spellbound Wigs LLC
Thank you for shopping with us! ❤️
Exceptional
From ordering my wig to receiving my wig, Spellbound Wigs gave accurate and speedy service. Their prices are very competitive. I would highly recommend them.
March 4, 2024
Reply from Spellbound Wigs LLC
Thank you so much Brenda! It is our pleasure and we appreciate you so much!
Reply from Spellbound Wigs LLC
Aww thank you so much! 💜
Great customer service and fast…
Great customer service and fast shipping
Wig arrived in excellent condition and pretty packaging
March 2, 2024
Reply from Spellbound Wigs LLC
Thank you so much for the kind words! We love pretty packaging! 💜
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Always goes above and beyond to help
Always goes above and beyond to help. Amazing company.
February 28, 2024
Reply from Spellbound Wigs LLC
Thank you so much for shopping with us! 💜
Reply from Spellbound Wigs LLC
Thank you so much for shopping with us!
Sherri was amazing during my visit
Sherri was amazing during my visit! She is very friendly, professional, it was really nice to have my appointment one on one, and I learned so much from her. Her studio has a great assortment of wigs and a very comfortable atmosphere.
February 25, 2024
Reply from Spellbound Wigs LLC
It was such a pleasure meeting and spending some time with you! I'm here for you if there is ever anything I can do to help. Thank you for taking the time to share about your experience. ❤️
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