Spiderhoodie Reviews 

238
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that the hoodies and tracksuits are thick, warm, durable, and very comfortable for everyday wear. People also mention that shipping is remarkably fast and reliable, while customer support is exceptionally responsive when questions or return needs arise. Though some reviewers were not happy with their experience, noting issues such as orders taking far too long to arrive or tracking information being completely missing. A few other consumers also felt that items received were the wrong size or color, while others expressed serious doubts regarding product authenticity.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the quality and comfort... See more

Quality

Reviewers mention positive feedback about quality, noting that the clothing items feature soft, thick, and... See more

Delivery service

Consumers find delivery_service to be satisfactory, highlighting that orders often arrive quickly and... See more

Order

Customers had ambiguous experiences with order, reflecting a wide split in satisfaction levels. Many... See more

Customer service

People report positive experiences with customer service, noting that support teams are very quick to respond... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The experienced was a bag of mixed surprised as despite the question of the hoodie being authentic isn’t one I can answer, the quality is relatively good and heavy-feeling. It is also baggy, comfy and... See more

Rated 5 out of 5 stars

My hoodie came four days earlier than expected! It is so thick, I can wear it into freezing temperatures! It is so cozy, I slept through my entire biology class, which is 90 minutes of nonstop yammeri... See more

Rated 5 out of 5 stars

Ordered three sweatshirts from SpiderHoodi ($505) and it was the best online shopping experience I’ve ever had—they have an amazing customer service team., better than any company I have ever pur... See more

Rated 5 out of 5 stars

Ordering was easy, shipping was faster than first estimated. Hoodie fits perfectly the way he wants it, and my 15 year old loves it. Color matches the exact hoodie we purchased. Will be placing anothe... See more


4.2

Great

TrustScore 4 out of 5

238 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(238)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently purchased three Sp5der…

I recently purchased three Sp5der hoodies for my 14 year old son for his back to school wardrobe and overall I’d say we had a very good experience. We are very impressed with the quality. You can tell it is of the highest standard. The material seems to be thinker and more durable than most popular brands are. The inside of the hoodies have a super soft and cozy fleece material.

It's a little bit difficult making purchases online when you're not able to try the product on, especially it being the first time purchasing the Sp5der brand. We got the sale that was going on with purchasing two hoodies and getting one free. We purchased all three of them as a size medium. We're a little surprised that two of them are true to size and one of the size mediums seem to be quite larger fitting than the other two. So that is my only complaint that they're not all true to size.

And I would like to add that the shipping was very quick. Within 24 hours I was giving a tracking number for my purchase. I was very happy with the customer service. I was immediately notified that one of the items I purchased was out of stock and I was able to give them a replacement item and it shipped out immediately. I had my items within a week of placing the purchase.

August 25, 2025
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Rated 1 out of 5 stars

After multiple emails to both the…

After multiple emails to both the company and the shipping company my package has still not arrived 5 weeks after it was ordered and shipped. It currently says it has been or for delivery in my city for 4 days. Disgusting company and have notified my credit card company to have it refunded.

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

This website is terrible

This website is terrible. Do NOT order from them. They shipped me a defective poor quality sp5der hoodie. After a few weeks of complaining, they promised a replacement, then a week later said it was out of stock. Then they offered me 2 of my choice that were in stock. I ordered them a month ago and they never shipped. Now when I contact them, they don't reply. Do NOT buy from them.

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I could give them a big fat…

I wish I could give them a big fat zero! It's a total scam! Unable to get a hold of them and all my emails to them come back. I received a fake tracking number that showed my hoodie was delivered to Miami although my supposed invoice showed my California address. Total fraud!!!

March 24, 2025
Unprompted review
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Rated 1 out of 5 stars

SCAM

SCAM. SCAM.. tried to call that number from the website and it is a fake number. Don’t buy it. My son lost $170 orders from this scammer

March 9, 2025
Unprompted review
Rated 5 out of 5 stars

Soft

Soft, worn and washed many times and still looks good for a white sweatshirt. Well made.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

What a great value

What a great value. Better than sweatshirts I have spent 160 dollars. Very comfortable and washes well. No shinkage. looks great also.

February 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam do not order from this seller

I order 3 spider hoodies on 1/6/25 but only received 2 (it was supped to be buy 2 get one free). All of them were fake and not authentic spider hoodies. I reached out to the seller to start a return but was no response. Since i made the purchase through PayPal i had to open up a claim with them for assistance. The seller responded to PayPal and sent me a return label. The items were returned on 1/17/25 through UPS. The seller confirmed he received the items back on 1/27/25 and advised would take 3 to 5 business days to get refund. I still have not received the refund as of today 2/5/25. I had to escalate the open claim to PayPal for further assistance with getting my money back. This seller is a liar and a fraud. I will never buy anything from them again. I hope this review helps someone not make the same mistake I made. If I could give zero stars I would!!!!!

January 6, 2025
Unprompted review

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