Spiderhoodie Reviews 

238
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the hoodies and sweatpants, noting that the fabric feels thick, warm, and durable for everyday wear. People also appreciate the fast delivery times and vibrant colors that make the streetwear stand out and look amazing in person. However, some customers also noted frustrating issues regarding unexpected shipping delays, missing notifications, and a lack of tracking information. A few reviewers experienced additional problems with receiving the wrong items, incorrect sizes, or packages failing to arrive completely. Despite these occasional setbacks, buyers remain generally enthusiastic about their clothing purchases.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the quality and design of... See more

Quality

Users describe positive interactions with quality, consistently highlighting the thick fabric, durable... See more

Delivery service

Consumers find delivery_service to be satisfactory, noting that orders frequently arrive quickly or even... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a significant split in... See more

Price

Reviewers highlight positive aspects of price, describing the overall shopping experience as wonderful. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The experienced was a bag of mixed surprised as despite the question of the hoodie being authentic isn’t one I can answer, the quality is relatively good and heavy-feeling. It is also baggy, comfy and... See more

Rated 5 out of 5 stars

My hoodie came four days earlier than expected! It is so thick, I can wear it into freezing temperatures! It is so cozy, I slept through my entire biology class, which is 90 minutes of nonstop yammeri... See more

Rated 5 out of 5 stars

Ordered three sweatshirts from SpiderHoodi ($505) and it was the best online shopping experience I’ve ever had—they have an amazing customer service team., better than any company I have ever pur... See more

Rated 5 out of 5 stars

Ordering was easy, shipping was faster than first estimated. Hoodie fits perfectly the way he wants it, and my 15 year old loves it. Color matches the exact hoodie we purchased. Will be placing anothe... See more


4.2

Great

TrustScore 4 out of 5

238 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(238)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought it for my boyfriend

I bought it for my boyfriend, and he loves it so much that he hasn't gone a day without wearing it now. It is a very nice material and should last him a long time

January 28, 2025
Unprompted review
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Rated 1 out of 5 stars

SCAM never got my order

Ordered start of December had to email them about 4 times plus DM them before support replied and told me to pick and extra hoodie and it’d be with me by the 28th of Jan, I emailed 3 more times to follow this up only to be told it still hadn’t shipped. I had to ask for a refund multiple times and threaten to dispute with my bank before finally getting a response and having my refund processed. I am extremely extremely disappointed as I had saved for months to get one of these hoodies for my partner for Christmas. The also halved their prices within a week of purchase. Don’t trust this business

December 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Super comfy

Super comfy, fits true, inside fabric fuzz gets on other clothes pretty easy but it's warm and comfortable.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

I've never been a big fan of pullover…

I've never been a big fan of pullover hoodies. I prefer the zip up. But I have found you can't beat the pullover for keeping the cold wind out. This material is soft and comfortable. I'll probably be buying an extra one for this winter.

January 18, 2025
Unprompted review
Rated 1 out of 5 stars

COUNTERFEIT DO NOT BUY!!

They sent fakes even after claiming 100% authentic items. Also one of my items I received from them had a big stain on it. Tried contacting them 3 times not once have I heard one word from them. Tried calling and takes me straight to voicemail. I’m now stuck with fake and dirty items. DO NOT listen to the 5 star reviews unless you want a fake sp5der hoodie

January 6, 2025
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Rated 1 out of 5 stars

We never got all our items in order

We never got all our items in order. One hoodie is like a crop top that we did get other is defective. They have not done anything to give me my money back or make it right. They send emails back saying they refunded money but never do it took over a month to get the defective items and then still no sign of the rest of my order. Many promises to give money back but never did. This is a scam don't fall for it. It's now been over 6 weeks. My son didn't get his birthday gifts!

They offered to send items plus an extra item but they just keep saying things and asking things to stall the shipment or refund the money. I'm not sure how to actually get them to make it right. The promises sound good but no action has taken place. I thought I ordered with plenty of time for my son's birthday only to be very disappointed. Please don't order from them unless you want your money to be wasted.

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

Never got what I ordered!

Ordered A sweatshirt on December 9 th and if you look up the order, it still says pending. I've left several messages on email with no response back . I also have left phone messages with no response now the phone just stays busy. This place is a scam. Do not waste your money here put out about $170 and I have nothing to show for it. Go somewhere else.

December 9, 2024
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Rated 5 out of 5 stars

I received the hoodie 10 days ago in…

I received the hoodie 10 days ago in the gray color and the color matches the color shown. It fits me pretty well, not too baggy personally , and this is coming from someone who usually ends up wearing baggy jackets.

January 10, 2025
Unprompted review

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