I absolutely adore this shop. Customer service is so exceptional - they are so devoted that they'll field so many questions via socials to find you the thing you most want. Always going above and beyo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wanted to buy these beautiful hand made green glass glasses from Spindle Sister earlier this, but they were sold out. I asked if they were going to get more and I was delighted when they remembered... See more
Company replied
Superb products, ethically sourced and beautifully presented; what's not to love about this amazing brand?! What I do love the most though is how thoughtfully curated their range of products is; it re... See more
Love Spindle by Sisters - they go over and beyond in terms of customer service. Have bought from them on multiple occasions and love the range they over, their ethics, and its a bonus that they are Mi... See more
Company details
Written by the company
SPINDLE Champions of the slow living movement and lovers of 'Mother Nature', is a sustainable homewares brand producing natural, biodegradable, and sustainable pieces that are gentle to people and the planet. It is dedicated to supporting artisans dependent on traditional handicrafts from around the world. Modern patterns and motifs as well as vintage textiles used in their produced pieces subtly convey cultural heritage of the region they come from.
Contact info
16 Cook Street, WS109RR, Wednesbury, United Kingdom
- hello@spindlebysisters.com
- spindlebysisters.uk
4.9
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service
Brilliant service, have been waiting for a restock of the Gaza Keffiyah and so glad I waited.
Beautiful quality and lovely colours.
November 30, 2025
Advertisement
Quick and good :)
November 28, 2025
Perfect
Perfect. The usual lovely products from Spindle, always ethical and always packed with care.
November 27, 2025
An Excellent gift buying experience
Srvice was excellent and personalised, especially when one of my items was out of stock. I will definitely purchase from them again.
November 27, 2025
Excellent product and speedy delivery!
November 27, 2025
Advertisement
Ethical company
This is such a lovely, ethical company. I shop from here time & time again! They have great communication, beautiful, thoughtful items and quick shipping.
November 27, 2025
A piece of Palestine 🇵🇸🫶
I want to send a huge thank you to Spindle by Sisters. I have just received my beautiful Gaza keffiyeh. It's so beautiful and it makes me walk taller. I feel wrapped in the warmth and love of every inch of this piece. 🇵🇸 🫶
November 29, 2025
Another beautiful keffiyeh
Another beautiful keffiyeh, thank you so much. Lovely quality, smooth purchasing and delivery process.
November 6, 2025
Advertisement
Wearing the beautiful keffiyeh as I…
Wearing the beautiful keffiyeh as I type this. Brilliant, authentic keffiyeh and delivered in record time. Thank you xx
October 30, 2025
Love the company!
Love the company! Such unique pieces and thoughtful gifts! I want to get some for myself. Definitely will be shopping here again.
October 28, 2025
Advertisement
Super efficient service delivery within…
Super efficient service delivery within 4 days
October 3, 2025
Beautiful kufiya
I have bought three items from this shop and they have been beautiful. Delivery is quick and communication excellent. I have to limit myself to what I can buy from there, or I would have no money left!!
October 2, 2025
Beautiful product with a powerful story
September 30, 2025
Advertisement
An absolutely beautiful keffiyeh
An absolutely beautiful keffiyeh, the material is very pleasant and the pattern is lovely.
Such a wonderful piece which represents so much.
September 28, 2025
A Goldmine of Thoughtfully Curated Delights That Do Good
Superb products, ethically sourced and beautifully presented; what's not to love about this amazing brand?! What I do love the most though is how thoughtfully curated their range of products is; it really is a goldmine of delicious treats, meaningful gifts and mindfully sourced delights. The olive oil cleansing bar is a particular treat! Love everything you're doing, Ladies; I wish more businesses were as mindful and purposeful as you are.
September 6, 2025
A++ service, lovely product 10/10
Really excellent customer service. There was an issue with delivery (which was not their fault) and they couldn't have been better, with quick, friendly communication and getting the problem sorted. Lovely product as well. 10/10
September 2, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.