This an okay casino, however it doesn't offer the same caliber of bonus material as others I am vip on. Game selection could be better. Not bad, just needs work.
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Review summary
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To be honest they need to have more no deposit bonuses to draw more crowd and attention. So so casino in my opinion. Just too basic and no entertainment to draw me to it.
Company replied
I love SpinGenie! I have been playing it for about a year now, and I can honestly say the payouts are fast and painless once you're verified. However, there have been some glitches lately in a coup... See more
Company replied
The greatest part of this experience was the excitement of winning. Overall, I would give a rating of 9 out of 10. The only negatives for me were log in issues and fast reels gave me a headache. These... See more
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Company details
About SpinGenie Ontario
Written by the company
ONTARIO'S MAGICAL CASINO
Discover more than 5,000 casino games, including slots, table games and one of Ontario's largest live casino selections. Whether you're exploring new releases, discovering exciting features or finding your next favourite game, Spin Genie brings entertainment and variety together in one place.
DISCOVER MORE EVERY TIME YOU PLAY
Spin Genie is packed with innovative features designed to help you discover new games, track your progress and get more from your entertainment experience.
DAILY PICKS
Daily Picks brings together featured promotions, tournaments and seasonal events in one convenient place. Check in regularly to see what's happening across Spin Genie and discover new ways to get involved.
DISCOVER DAILY PICKSTOURNAMENTS
Take part in regular slot tournaments and see how you compare against other players. With a variety of formats and fresh events throughout the year, there is always a new challenge waiting.
PLAY TOURNAMENTSHOT & COLD GAMES
Use Hot & Cold to explore current slot trends across the site. Discover which games are running hot, which are running cold and explore new titles based on player activity.
EXPLORE NOWMY LEVELS
Track your progress as you play and move through a series of levels designed to recognise your activity. Every level achieved is yours to keep, giving you a clear view of your journey at Spin Genie.
LEVEL UPDISCOVER ONLINE SLOTS
Spin Genie is home to thousands of online slot games, from classic favourites to the latest releases. Whether you enjoy traditional slots, feature-rich adventures or innovative new titles, there is always something new to explore.
ONLINE SLOTS
Explore a wide range of slot games featuring exciting themes, engaging gameplay and innovative features.
EXPLORE SLOTSMEGAWAYS SLOTS
Discover Megaways games with dynamic reel layouts and thousands of possible ways to win on every spin. Explore popular titles packed with exciting features and engaging gameplay.
TRY MEGAWAYSLIVE CASINO
Experience authentic casino action with professional dealers, immersive game studios and a wide variety of live blackjack, roulette, baccarat and game show titles.
PLAY LIVEPLAY RESPONSIBLY
ENTERTAINMENT STARTS WITH CONTROL
At Spin Genie, we are committed to providing a safe and responsible gaming environment. We offer a range of tools and resources designed to help you stay in control of your play.
- Deposit Limits
- Reality Checks
- Time-Outs
- Self-Exclusion
- PlaySmart Information
- ConnexOntario Support
Gaming should always remain enjoyable. If you need support, resources are available to help.
PAYMENT OPTIONS AT SPIN GENIE ONTARIO
Written by the company
- SIMPLE. SECURE. CONVENIENT
- At Spin Genie, managing your account is simple. We offer a range of trusted payment methods designed to provide a smooth and secure experience for both deposits and withdrawals. Whether you're making your first deposit or withdrawing funds from your account, you can enjoy a seamless experience backed by trusted payment providers and industry-standard security measures. Most deposits are processed quickly, while withdrawal times may vary depending on your chosen payment method and financial institution.
DOWNLOAD THE SPIN GENIE APP
TAKE THE ENTERTAINMENT WITH YOU
DOWNLOAD THE SPIN GENIE APP
TAKE THE ENTERTAINMENT WITH YOU
Enjoy your favourite games wherever you are with the Spin Genie app.
Quick and Easy Access
Launch your favourite games in seconds and enjoy a seamless mobile experience.
Discover New Games
Browse thousands of casino games and discover your next favourite title.
Safe and Secure Play
Play confidently with secure payments, protected transactions and trusted gaming technology.
Whether you're at home or on the go, Spin Genie is always within easy reach.
CONTACT SPIN GENIE
Need assistance? Our friendly support team is here to help.
LIVE CHAT
Connect with our support team directly through Live Chat and get help when you need it.
EMAIL US
Have a question? Reach us anytime at: contact.ontario@spingenie.ca
REPORT A PROBLEM
Experiencing technical difficulties or having trouble using the site? Let us know and we'll investigate as quickly as possible.
Contact info
FIND YOUR NEXT FAVOURITE GAME
3.0
Average
863 reviews
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Reply from SpinGenie Ontario
Hi Sierra,
Thank you for your review. I understand your concern about not seeing any bonuses available on your account.
I’d like to clarify that all available bonuses are located in the Daily Picks section of the app. This is where we display every bonus, reward, or promotional offer currently active for your account.
We always want your experience to be enjoyable and rewarding, and your feedback is valuable as it helps us improve. If you have any other questions, please let us know. We are always happy to help!
The Spin Genie Team
It's fastIt's easy friendly
It's fastIt's easy friendly, what's to choose from lots to do. Entertainment and very nice customer service
February 1, 2026
Reply from SpinGenie Ontario
Hi Josie,
Nice to know you had a good experience! Your enjoyment of our entertainment options and the friendly service means the world to us.
The SpinGenie Team
Reply from SpinGenie Ontario
Hi Nick Wells,
Bosssss level feedback! Thanks for sharing your experience!
The SpinGenie Team
Reply from SpinGenie Ontario
Hi Crystal,
Thank you for your review. I’m sorry to hear that your experience felt this way. We’d really like to understand what went wrong so we can look into it properly for you.
Could you please share a bit more detail about what happened? Whether it relates to gameplay, a bonus, deposits, withdrawals, or anything else, any additional context will help us review this for you and provide the right support. You can contact us via live chat or email (support@spingenie.ca). We will be happy to review and assist in any way we can.
We appreciate you taking the time to let us know and hope to hear from you soon.
The Spin Genie Team
Always free stuff exciting spins
February 2, 2026
Reply from SpinGenie Ontario
Hi Catlady,
Good to hear you're enjoying the free spins and exciting stuff!
The SpinGenie Team
Reply from SpinGenie Ontario
Hi Amy M,
Glad you had fun with the no deposit spins!
The SpinGenie Team
I love this website its awesome!
February 8, 2026
Reply from SpinGenie Ontario
Hi Krystal,
Glad to hear you're enjoying it! Thanks for sharing your experience.
The SpinGenie Team
Reply from SpinGenie Ontario
Hi Customer,
Glad you had fun with our awesome games!
The SpinGenie Team
Good site
Good site. I had not been on the site for a while and it was good to get back on. Lots of games.
February 6, 2026
Reply from SpinGenie Ontario
Hi C. Sally,
Nice to know you had a good experience returning to our site! It's awesome that you enjoyed the variety of games we offer. We appreciate your review!
The SpinGenie Team
Reply from SpinGenie Ontario
Hi Steve_,
Great to know you're having a good time with the slots and fast processing. Thanks for sharing your experience!
The SpinGenie Team
Excellent variety of games
Excellent variety of games. Reminder messages about the dangers of gambling. Truly a fantastic site.
January 28, 2026
Reply from SpinGenie Ontario
Hi joannebrown,
Appreciate the great feedback! It's wonderful to hear you're enjoying the variety of games we offer, along with our responsible gambling reminders. Your satisfaction means a lot to us!
The SpinGenie Team
Very hard to win here not like other…
Very hard to win here not like other online game.
January 27, 2026
Reply from SpinGenie Ontario
Hi Cozy,
Thank you for your review.
We are sorry to hear that your recent experience has not been a positive one. Please note that all games operate using certified Random Number Generator (RNG) technology, which ensures that every round is completely random and independent. This means outcomes are based on luck and chance, so results can vary from session to session and wins cannot be guaranteed.
We appreciate you sharing your feedback and understand that it can be frustrating when gameplay does not go as hoped. If there is anything further you would like us to review or clarify, please let us know and we will be happy to assist.
The Spin Genie Team
Not very user friendly compared to…
Not very user friendly compared to Fanduel or Jackpot City. I have no incentive to play at your site on slots. If I recall, your games were not very innovative or exciting.
January 28, 2026
Reply from SpinGenie Ontario
Hey Barry,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not feel as user-friendly or engaging as you expected. We work in partnership with a range of well-known and established game providers, offering titles from some of the most recognised operators in the industry.
That said, we understand that preferences can vary from customer to customer. Our team continuously works to improve the platform, simplify navigation, and enhance the overall experience, and your comments are helpful in highlighting where we can continue to make improvements.
We appreciate your honest feedback and will take it into consideration as we keep developing our services.
The Spin Genie Team
Reply from SpinGenie Ontario
Hey Lyn,
Thank you for your review.
We are sorry to hear that you feel this way, though we respect your decision to close your account. Your request has been processed, and your account has now been closed in line with your instructions.
Should you require any assistance in the future or have any questions regarding your account closure, please let us know and we will be happy to help.
The Spin Genie Team
Not accepting documents taking away…
Not accepting documents taking away bonuses and haven't even started yet lol
February 3, 2026
Reply from SpinGenie Ontario
Hey Robert,
Thank you for your review.
We have checked your account and can confirm that your proof of address has been successfully approved. To ensure everything is fully in order, we have escalated your case to the verification department, who will review your account and advise if any additional documents are required.
Regarding bonuses, please note that our offers are updated regularly. You will be able to find new and suitable promotions available to you through our daily picks, tailored to your account.
We appreciate your patience and understanding and will be happy to assist further should you need any additional support.
The Spin Genie Team
No winings just lose
February 3, 2026
Reply from SpinGenie Ontario
Hi Kevin,
Thank you for your review. We understand how frustrating it can feel when results are not going your way.
Please be assured that all games operate using certified random number generators (RNG), meaning outcomes are entirely based on luck and cannot be influenced. While we always hope our customers experience wins, results can vary, and periods of losses are an unfortunate part of chance-based games.
We appreciate your understanding and wish you better luck in your future gameplay.
The Spin Genie Team
Amazing games
February 1, 2026
Reply from SpinGenie Ontario
Hi lanter_ta,
Awesome to hear you're loving the games! We appreciate your review!
The SpinGenie Team
Reply from SpinGenie Ontario
Hi Jessica Vanduinkerken,
Glad to hear you're enjoying our platform! We're thrilled you find it easy to navigate and that you love the game collection and promotions. We appreciate your feedback!
The SpinGenie Team
Lots of great games to play …
Lots of great games to play Incentives and very fast payouts!
January 25, 2026
Reply from SpinGenie Ontario
Hi Nancy,
Thanks for sharing your experience with us! Lots of games and lightning-fast payouts are exactly what we aim for.
The SpinGenie Team
Reply from SpinGenie Ontario
Hi Hillary,
Glad you had fun exploring our extensive game selection!
The SpinGenie Team
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