Hi Tina, Taylor, Vigo: Thank you soo much for your prompt response and handling of my case. I really appreciate that you considered my case despite your policy to make a good faith exception.... See more
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An EdTech platform that seamlessly blends ancient Eastern philosophies with modern technologies — offering courses, rituals, and practices for personal & spiritual growth.
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The online sale portal sells a monthly subscription for usd 14.99 and once you pay that, presents you with 2 consecutive upsells at usd 19.99 each. Regardless of whether you decline one or both the upsell offers, you get charged for both and they refuse to refund, citing terms even though at least one of tge 2 upsells was declined in my case. The upsell offer is presented with no displayed price tag, fooling you into assuming it’s a bonus they throw in. By the time I got to the second upsell offers, I smelled something fishy and declined the second offer which also displayed no price tag.
Very verily scammy sales interface!! How can there be anything spiritual about their offering? In any case my inclination towards spiritual progress vanished after such treatment and their firm refusal to refund even the charge I never agreed to.
Be very careful and read their terms befor you fall for the soft music being played to get you into a positive accepting state of mind. I believe this is a full fledged con op. The price tag is small enough so that you may not be inclined to raise a dispute through the bank. Apple Pay seems to offer no channels for any dispute lodgement, so bye bye to them too afaiac.
Small loss fortunately, and that is what these con artistes are relying on !!
Just getting this far along caused me a feeling of very real ease and relaxed wellbeing. The breathing exercises I find to be calming.
Spirio is a great to listen to at the end of the day. It offers a wide variety of options to reprogram your mind and outlook on life. I recommend this app.
Customer service was efficent and helpful.
When i started doing the pravtical exercise day by day i still on...i could feel the change...the calm of my mind...the change in my sleep...after 5 day i notice that i could slept stait 7 hrs.....thats was a good change.
This is a gentle guidance toward the path of acting, speaking, and thinking in loving-kindness. An energy environment of the power of gratitude, love, and joy that invites the universal energy into alignment, into my life, consciously aware of my thoughts in each and every moment. Being, just being.

Reply from Spirio

Reply from Spirio
The representative listened to my issue and was very helpful, polite and efficient

Reply from Spirio
You responded and acted promptly. I really appreciate your service.

Reply from Spirio
The support I received was excellent. My issue was handled quickly, kindly, and professionally, and the refund process was explained very clearly. I truly appreciate the help and the great customer service. Thank you so much!

Reply from Spirio
There was a misunderstanding about the subscription. I sent a text and they responded to me immediately and took care of it and were apologetic and considerate, which is very impressive. They took care of the issue and I appreciate it. Thank you.

Reply from Spirio
Remarkable attention!! A truly pleasure to come across this kind of customer service culture!!

Reply from Spirio
It took me sending, the same questions three different times before I was able to actually get an answer. Tina and Ella responded with vague non-answers. I was very happy when Ryan actually responded with the answer to my question. Five stars for Ryan. One star for the other two.
Vigo responded quickly but unfortunately I did not like his response based on your policy that up charges were not refundable.. I had to
do some research and therefore canceled everything due to the Florida statue and was credited back everything. Vigo responded back and promptly refunded those charges and appreciated his quick response. Thank you

Reply from Spirio
Customer service was very easy to work with. I simply emailed them a letter and they responded within an hour and I had the results I wanted right away.

Reply from Spirio
The support team was really quick, kind and reacted fair. Thumbs up!

Reply from Spirio
My request for refund has been resolved, will feel better once it actually clears and I receive it in my bank account. You were quick to resolve my issue which I thank you for. I would have given 5 stars if it had been resolved when I first brought the matter to light in May. I am however satisfied with the outcome.
Thank you for helping me
Regards Tracey
I was offered a Lifetime access that I could not refuse. I've only listen to a few lessons and really resonate with the topics. I will be more diligent to learn the lessons now that I'm not on a timeline. Great!

Reply from Spirio
Prompt and immediate support/ help and solved my problem with my email address in no time.
There was no frustrating automated email answering..
I highly recommend to get in contact with the support team if you have any problem with the Spirio App, great and fast customer service.

Reply from Spirio
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