Splendid Spoon Reviews 

164
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious plant-based meals, noting that these healthy options are exceptionally convenient, flavorful, and nutritious for busy days. Reviewers also love the wide variety of available soups and smoothies, as well as the consistently reliable delivery service. However, some reviewers were not happy with occasional delivery and quality issues, such as broken bottles or items not tasting fresh. Some people also noted that consistency between individual containers can vary and that paying for unusable products is quite frustrating.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the flavorful,... See more

Quality

People report positive experiences with quality, highlighting delicious and flavorful meals made with... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages consistently arrive on time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being severely lactose intolerant-I was looking to find breakfast and lunch alternatives that I didn’t need to worry about having a reaction. The smoothies are my go to, but I also enjoy the noodles... See more

Company replied

Rated 5 out of 5 stars

Absolutely loved Splendid Spoon! I tried the detox package to start out and I loved how my body felt so good, all the time! I had a lot more energy and focus, for work, workouts, and just everyday lif... See more

Company replied

Rated 5 out of 5 stars

Splendid Spoon makes healthy eating both simple and enjoyable. The meals are flavorful, well-portioned, and convenient for busy days. It's a refreshing way to stick to nutritious choice without any ha... See more

Company replied

Rated 5 out of 5 stars

I have been a vegan and a chef for more than 11 years, I have tried more than 7 brands with delivery service, and Splendidspoon is the only one that meets all my needs. The variety is great, the flavo... See more

Company replied


Company details

  1. Meal Delivery

Written by the company

Busy can be healthy. Splendid Spoon delivers ready-to-eat, nutrient-dense, plant-based smoothies and soup nationwide. Only the freshest vegan, gluten-free, GMO-free, and soy-free ingredients.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

164 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(164)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Smoothies !!!

I’ve been a customer of splendid spoon since their beginnings. I have tried nearly everything but my favorite by far are the smoothies! They are hearty, healthy, and so good. Their soups/noodles/entrees are great and a wonderful quick vegan meal but for grab and go the smoothies win out.

February 24, 2024
Rated 5 out of 5 stars

Two years of great vegan food

I've been ordering from Splendid Spoon Marketplace for two years. They are the only vegan/gluten-free service I have found that does not require a subscription. The marketplace is expensive, but it's completely hassle-free. I order once or twice a month to meet the free shipping threshold, choosing a mix of meals, bowls, and occasional low-sugar smoothies. The food is good, and portions are reasonable. Shipping is prompt and while the dry ice is evaporated sometimes, the boxes are insulated well and my food has always still been frozen.

Customer service has been excellent. Within the past year, two orders had missing items because they ran out. Those were refunded before the order even arrived. They also cheerfully refunded me when a dish arrived in a crushed tray, and when they sent an incorrect item. They just asked for pictures, which is reasonable. Overall I'm very satisfied with the company and will continue to get some of my food there.

March 6, 2024
Unprompted review
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Rated 5 out of 5 stars

BEST Vegan Delivery Service

Splendid Spoon is my go to vegan delivery service! We love the variety, taste and convenience when we want a break from cooking. Everything is delicious! We've tried other services and you just can't beat the price and options Splendid Spoon has to offer. We've been using them for quite a while now and will continue to do so!!

February 25, 2024
Rated 5 out of 5 stars

I LOVE Splendid Spoon

I love the splendid spoon smoothies! I love their customer service, they are always responsive and amazing! THANK YOU for what you do, Splendid Spoon!!!

January 30, 2024
Rated 4 out of 5 stars

Tasty but

I would like to see more options less sodium and well under 400 calories. For someone trying to lose weight, and improve overall health, there aren’t enough options.

January 30, 2024
Rated 3 out of 5 stars

Love the food, packaging needs improvement

First let me say, I am a huge Splendid Spoon fan. The meals, noodle bowls, soups and especially the smoothies are delicious. The ingredients are fresh, and overall, I thoroughly enjoy their offerings.

However, I must express my disappointment with the packaging for the meals. Upon delivery, I noticed that the boxes were wet and torn, and some of the meal trays were broken at the edges. On one of the meal trays the corner was broken out with frozen food pieces falling out. Despite my positive experience with the food, the subpar packaging has led me to reconsider future orders. I will likely stick to ordering smoothies, soup, and noodle bowls, as these items seem to be better suited to the current packaging methods.

While I thoroughly enjoy the food from Splendid Spoon, I do believe there is room for improvement in the packaging department. With better packaging, I would have given a higher rating.

December 5, 2023
Unprompted review
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Rated 2 out of 5 stars

Service and selection declining

I have been a loyal customer for nearly 6 years. Over the past year more and more deliveries are missing items —no replacement, just missing/refunded. As I order the amount I need for a week of work, this means I have to now try to cook (living in a hotel on travel) or order at the cafeteria with unhealthy options. Now their selection has massively decreased in terms of soup options. The final straw was they changed their packaging (so no longer reusable) and therefore decreased the portions for the same price!

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Splendid Spoon meals are healthy, tasty and convenient ...

Splendid Spoon meals provide me with a large variety of convenient, healthy and tasty noodle, grain, veggie and soup options, as I strive to maintain a highly plant based, heart healthy, gluten and cholesterol free focus. I enjoy the smoothies and immunity shot drinks as a treat. Everything is delivered to my door and is ready to transfer to the freezer upon arrival. The meals are flavorful and filling; it's easy to just grab one from the freezer and head out for the day.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Tasty meals and smoothies …

I have ordered many times from splendid spoon. Started with the smoothies which I very much enjoyed. I order meals from Market place and I like that I do not have to subscribe (can order as needed). I like the variety of meals, flavors and portion sizes. They recently changed their packaging to be more sustainable. I would recommend Splendid spoon!

January 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Splendid Spoon Smoothies - a regular and important part of my diet

I often read reviews but rarely write any. I feel strongly that a positive review about the products and customer service I've received from Splendid Spoon over the last year and a half is warranted.

Has there been an occasion or two where an order required me to contact customer service? Yes. Have their support team bent over backwards to resolve the problem in a quick and sympathetic manner? Absolutely. I would give them a higher rating than 5 if I could based upon their commitment to customer satisfaction.

Now, let's talk about the Smoothies (that's what I purchase regularly). I was extremely encouraged by the list of organic, plant-based and superfoods ingredients and the thoughtful combination of these to come up with really delicious blends when I was first introduced to Splendid Spoon. I have lived with T1 diabetes for over 40 years and find including these smoothies as a meal replacement has indeed helped me support a healthy and active lifestyle.

There are so many delicious flavors to choose from and I am quite satisfied with the variety. I don't like every flavor combination they offer but there is an abundant selection available to keep my palate satisfied throughout the week. When I compare the ease and cost of purchasing Smoothies from Splendid Spoon to the hassle and effort to make smoothies from scratch, Splendid Spoon is by far a better value and superior product than what I can do myself.

I enthusiastically give the product and company the highest rating based on price, flavor, quality, delivery, and customer service.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Been ordering for years

Been ordering for years! Everything is super tasty, nutritious, and made my PCOS symptoms (I’ve struggled with for 20+ years) basically nonexistent. I’ve tried other vegan meal services and they were unbelievably high in sodium and calories. The chili grain bowl, pineapple smoothie, and lentil dal are my faves

January 30, 2024
Unprompted review
Rated 2 out of 5 stars

Just not great

Just not great. I decided to cancel the service due to many issues. The deliveries have been a nightmare. Just really bad. The food is very overpriced given it is mostly carbs not vegetables, etc. It's vegan, which I knew, but I could get meals elsewhere with meat for the same price. Protein is more expensive--overpriced. The smoothies are very overpriced as well. I also had a deal receive 120 off of four boxes. They only did this once and I was charged full price this time for meals I didn't even want. Waste of 126.00. Plus I asked for a Friday delivery. They delivered today. People are out of town for Thanksgiving, luckily I was just leaving for the weekend. Just an overpriced mess.

November 22, 2023
Unprompted review
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Rated 1 out of 5 stars

I recently ordered over $145.00 of food…

I recently ordered over $145.00 of food items from Splendid Spoon. This was my first time and I was hoping to be a repeat customer.
The shipment came warm, box torn and wet.
When I reached out to the company, they basically said they'd be concerned about the safety of the food, too.
That was it!! No attempt to make anything right or appear to care at all about customer service.

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

Delicious Smoothies

Decided to try Splendid Spoon smoothies despite all these reviews. I had no problem ordering on the website, my order came quickly and in great condition. Loved the smoothies which I personally chose out of their selection and will definitely be ordering again. The follow up from the company was great as well as keeping me informed all throughout the shipping process. Very pleased with their products.

July 7, 2023
Unprompted review
Rated 1 out of 5 stars

Charged after I canceled, food is awful

Disgusting food and smoothies that are barely edible. Tried one smoothie and almost spit it out. Extremely sour and tastes like there's literally dirt or sand in it. Tried a curry noodle meal and it was disgusting.
Most importantly, I canceled before the deadline (I had to email support as the cancel button wouldn't show up on the site), and they purposely took an extra business day to get back to me so that they could charge me for box #2. The thing is, I selected "skip delivery" for several weeks, so either way I shouldn't have been charged today at all. Luckily, my credit card had just been canceled so they were unable to actually charge me. I guess I got luckily with the timing (I'd just had a bogus charge on the card and had to cancel it/order a new card). It sucks to think that I would have had to dispute the 2nd charge if it had gone through. I don't even feel like I should have to pay for box #1 because the food is all so terrible and it's probably going in the trash.

May 1, 2023
Unprompted review

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