SportFits Reviews 

4,944
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ordered from here a few times. Been great offers, quick delivery good selection of stock. Last order was: SF1526326 Arrived within 3 days to denmark.

Rated 5 out of 5 stars

top service. I ordered from France and was a little bit worried about not receiving the order on time for vacation. order was processed very swiftly and received on the next days. prices are great... See more

Rated 5 out of 5 stars

My experience with SportFits has been overwhelmingly positive given the orders I’ve placed so far. The service, products and offers are all great.

Rated 5 out of 5 stars

Great shopping experience with SportFits. I really appreciate that they ship across all of Europe and the return process is straightforward and fair. The fact that they compensate return postage with... See more

Company details

  1. Sportswear Store
  2. Outdoor Clothing and Equipment Shop
  3. Outdoor Sports Store

Written by the company

Der Shop für Outdoor-Fans, Radfahrer, Skifahrer und Fitness Sportler. Bei SportFits findest Du die schönsten Sport[Out]Fits für die Freizeit oder Deinen Lieblingssport.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(4,944)

1,334 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent eshop

Excellent eshop.
Shipped right the next day morning and parcel arrived within 2 working days from DE to CZ.
Thank you and I can only recommend.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

No refund after a month, no customer service

They received my return a month ago, but didn't send any refund. Good I checked, as with most trusted shops, I don't even check it. I contacted them last week - they said they'd solve it "immediately", but no, still nothing. And I have their tracking that they received the return package a month ago, it's in their system too. I definitely don't recommend the experience

June 12, 2026
SportFits logo

Reply from SportFits

Thank you for your feedback.

We sincerely apologize for the unusually long processing time. An error occurred during the handling of your return, which delayed the refund.

This does not meet our service standards, and we regret the inconvenience and frustration caused.

Best regards
Your Sport-Fits Team

Rated 5 out of 5 stars

Highly recommended

Bought some items from them, delivery was quick (even though they had to send them to Ireland).
Had to send some back unfortunately and first had some issues with the return process to Ireland, but the communication with them was easy and smooth. The ticket I opened was answered quickly. Thank you for the great service!

June 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Great shopping experience with…

Great shopping experience with SportFits. I really appreciate that they ship across all of Europe and the return process is straightforward and fair. The fact that they compensate return postage with a voucher for a future purchase is a big plus. While choosing the right size can sometimes be tricky when you are between two sizes, SportFits makes the process much easier and customer-friendly. Highly recommended!
Order number: SF1437495

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

No refund for returned items!

I ordered a pair of shoes, but they didn't fit, so I returned them. It's been over a month now, and I still haven't received a refund. I've contacted customer service several times, but I always get the same response: "We will follow up on it again and ask the responsible department to process the refund as soon as possible."
Unfortunately, despite these assurances, nothing has happened so far. Very disappointing experience.

June 12, 2026
Unprompted review
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Reply from SportFits

Thank you for your feedback.

We are sorry to read that you are still waiting for your refund and that this has caused such frustration.

As we have not received any order details from you despite our request, we are unfortunately unable to assign and review the specific case at this time.

Please contact us directly at info@sportfits.de or by phone at +49 (0)851-2042410 with your order number so that we can check the matter properly.

With best regards, your SportFits Team

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Rated 1 out of 5 stars

I’ve been emailed to give a review

I’ve been emailed to give a review, but unfortunately I still haven’t received my item even though it is 8/6/26 and I ordered on 1/6/26

June 8, 2026
Unprompted review
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Reply from SportFits

Thank you for your feedback.

We are sorry that your order had not yet arrived at the time you were asked to leave a review.

As we currently do not have any order details linked to this review, we are unfortunately unable to check the shipment status in your specific case. Please contact us directly at info@sportfits.de with your order number so that we can review the matter properly.

With best regards, your SportFits Team

Rated 1 out of 5 stars

Avoid these scammers and time wasters

Where to begin? I ordered a kicker chair on April 29th. Email confirmation was received a few minutes later and a few minutes after that, another email was received. This second email informed me that the chair I ordered was not in stock and they were in fact waiting on stock to come in from the supplier. This was not made clear to me on the website before buying the product, the product showed as available and in stock. No warning about being out of stock. If I had known this I would not have ordered as it was a time sensitive gift for someone.

They said they expected the order from the supplier to be there in a few days so it should still adhere to the expected delivered date - fine. Since this order was a gift for someone for their birthday in June, I thought as long as it got here by then, no harm done.

A few days go by, no email from sportfits so I follow up with them - no update from the supplier, they will let me know when they hear back from them.

A few more days go by - still no update from the supplier, maybe we won’t be able to meet your expected delivery date!

Yet more days go by, guess what? Supplier still hasn’t contacted us, we aren’t going to meet your delivery date.

At this point 3 weeks has gone by and the window to order this chair from someone else has closed so I said fine I will just wait and give this gift to them late when it arrives.

Eventually, sportsfits contacts me to say that hey, sorry but actually the supplier does not have stock of this product and we will have to cancel the order!! Amazing!!

So now not only do I not have a gift for someone, I am also down almost €100 and the refund process is taking almost as long as the nonexistent order :)

If you want to waste your time and money, I would highly recommend shopping here! But it might be quicker and easier to just set it on fire and throw it in a hole.

Avoid avoid avoid!!

May 7, 2026
Unprompted review
SportFits logo

Reply from SportFits

Thank you for your feedback.

We are very sorry that your order experience was so disappointing.

In this case, the delivery was delayed because the manufacturer did not meet the communicated delivery times. That is not an excuse, but it is the reason — and we fully understand how frustrating this was, especially as the chair was intended as a gift and you relied on the original delivery estimate.

When it became clear that the item would not be available after all, the order had to be cancelled. We understand that the repeated delays, the cancellation and the wait for the refund left a very negative impression, and we are sorry for that.

With best regards, your SportFits Team

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Rated 1 out of 5 stars

Please don't buy from this shop

Bought a pair of sneakers from reputable brand that I have known for years, always great quality.

The sneakers broke after just two days of use. The lace loops tore, and the sole also became heavily worn very quickly.

I contacted customer service, and they offered me either a €5 discount on the same order (which is a €50 pair of sneakers) or a €10 voucher to spend more in their store. They refused to offer a return of the product or a refund. They would not take the item back or return the money, although the product was unusable after just two days.

So the store still made their profit regardless, even though the product was clearly faulty. I find this completely unacceptable and very disappointing. I would strongly recommend avoiding this shop.

Fortunately, I contacted the manufacturer directly, and they were able to resolve the issue. But I would give the retailer zero stars if that were possible, because this level of customer service is simply not acceptable.

June 1, 2026
SportFits logo

Reply from SportFits

Thank you for your feedback.

We are sorry that you were disappointed with the handling of your complaint.

After reviewing the issue, we informed you of all available options, including goodwill options and the possibility of regular warranty processing with the manufacturer. As we did not receive any further response after our last email, the case was not continued on our side.

We understand that this was not the solution you had hoped for, and we are sorry that you were left with such a negative impression.

With best regards, your SportFits Team

Rated 1 out of 5 stars

1.Delivery not in promised time.

1.Delivery not in promised time.
2.Return already more than 5 working days back in the store, still no refund.
Order Nr. SF1434620
Date of order: 27.04.2026

May 27, 2026
SportFits logo

Reply from SportFits

Thank you very much for your feedback.

We’re sorry that both the dispatch and the refund were delayed in your case.

We received your return on 20 May and processed the refund on 28 May. We’re sorry that you had to wait longer than expected and that this resulted in a disappointing experience.

With best regards,
your SportFits Team

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Rated 5 out of 5 stars

Great experience

Great selection and prices.
I unfortunately had to cancel my order due to timing issues, and found the team super responsive and helpful. I will definitely order from this business again.

May 18, 2026
Unprompted review

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