My experience was very good. I was looking for a Scott MTB backpack and found it. Exact colour, great price and delivered in a short time with no issue, and I live in France. Really happy, would def... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
top service. I ordered from France and was a little bit worried about not receiving the order on time for vacation. order was processed very swiftly and received on the next days. prices are great... See more
Ordered from here a few times. Been great offers, quick delivery good selection of stock. Last order was: SF1526326 Arrived within 3 days to denmark.
Great shopping experience with SportFits. I really appreciate that they ship across all of Europe and the return process is straightforward and fair. The fact that they compensate return postage with... See more
Company details
Written by the company
Der Shop für Outdoor-Fans, Radfahrer, Skifahrer und Fitness Sportler. Bei SportFits findest Du die schönsten Sport[Out]Fits für die Freizeit oder Deinen Lieblingssport.
Contact info
Ebenäcker 2a, 94121, Salzweg, Germany
- info@sportfits.de
- sportfits.de
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price and shipping service
Order number: SF1437971
Great price and shipping service
May 8, 2026
Unprompted review
Advertisement
Wrong item image. Poor delivery exp.
The item purchased from me (pair of Sacrpa shoes) had misleading picture on the website. So wrong color was purcahsed by mistake.
Despite the announced delivery period, I was advised that the delivery will delay with a week (I was informed after the purchase, of course). Then it took additional week to deal with the local delivery company just because my phone numer was not put on the parcel. The box arrived in terrible condition too. So quite poor experince for me at least.
P.S.
"Regarding the colour, there was no incorrect item sent, but we understand that the visual impression can differ from expectations." - I believe you still don't understand that you have incorrect image uploaded on your website. You have literally the same shoe image (black) on TWO PLACES - on the black version and on the OLIVE version. It is not about impressions and expectations. Your customers need to read the text and only then they will see that it says Dark Olive. And yes - the rest of the internet stores got it right so I know the difference.
May 7, 2026
Unprompted review
Reply from SportFits
Thank you for your feedback.
We are sorry that your order experience was disappointing. The delivery time for the size ordered was already stated as 7–9 business days on our website at the time of purchase. Your order was placed on 15 April, shipped on 25 April and delivered on 7 May. We understand that the overall delivery took too long in this case, especially as there were also additional delays with the local delivery company.
We also regret that the parcel arrived in poor condition. Unfortunately, damage that occurs during transport is outside our direct control. Regarding the colour, there was no incorrect item sent, but we understand that the visual impression can differ from expectations. We are sorry that this resulted in a poor overall experience for you.
Best regards, your SportFits Team
Fast and Relieble
Order # SF1434220 It´s been a very well informed delivery1 process, minor details were updated, and stimated delivery time was acurate. A very good service indedd.
April 30, 2026
Unprompted review
Defective sneakers from sportfits.eu
On March 29th, I placed an order on sportfits.eu, order number SF1409896. I received my order on April 15th, 2026. The men's sneakers turned out to be defective, in different sizes. I immediately reported this to their customer service and sent all the necessary photos and a description of the problem. A month has passed, but they have not responded. I have already contacted customer support three times and each time received the standard automated response asking for photos and a description of the problem. When will they consider my complaint?! I don't want to keep these sneakers because they are unwearable! And I have to pay for shipping them myself! It's not my fault that the employees sent a defective product! Answer me! Or why did they give you a quality mark?
4.06.2026
These people even have the audacity to lie about not receiving my complaint and proof of the defect. It's a shame I can't post photos of your lies on this website!
April 15, 2026
Unprompted review
Reply from SportFits
Thank you for your feedback.
We are sorry that your complaint has not yet been resolved. According to our records, we have answerde and asked several times for the photos required to assess the defect, but we did not receive the necessary images of the shoes, the defect and the inner label. Without these, we were unfortunately unable to continue the complaint process.
You are still very welcome to send us the required photos so that we can continue processing your complaint. As soon as the necessary images are available, the next step would normally be to provide a free return label so the item can be inspected properly. We are sorry for the frustration this has caused.
Best regards, your SportFits Team
Very good shopping experience
Very good shopping experience. The order was processed and shipped very quickly, and delivery to Spain was faster than expected. The product arrived in perfect condition and exactly as described. I’m very satisfied and would definitely order again. (Order number: SF1431350)
April 23, 2026
Unprompted review
Advertisement
Advertisement
I am super happy about order SF1399599
I am super happy about order SF1399599. It was fast delivered during my stay in Austrian mountains. I would definately recommend choosing ski products from sport fits!
March 17, 2026
Unprompted review
I'm satisfied because the price is good…
I'm satisfied because the price is good and delivery is fast
April 9, 2026
Unprompted review
Arrived quickly with transparent monitoring.
Although there were holidays in the meantime, the shipment SF1412374 arrived quickly with transparent monitoring.
April 7, 2026
Unprompted review
Advertisement
very fast shipment and excellent price
very fast shipment and excellent price. order SF1411287
April 1, 2026
Unprompted review
I ordered an item at 2 a.m
I ordered an item at 2 a.m. The website indicated delivery would take 6 days. But just two minutes after paying, I received a message from Sportfits stating they were out of stock and were just ordering it from their warehouse. This meant delivery would take at least 17 days. This message was sent at night, meaning Sportfits knew in advance they were out of stock and were planning to deceive the buyer by promising fast delivery. This looks like fraud. And now I don't know how I can get my money back..
April 3, 2026
Unprompted review
Reply from SportFits
Hello Juri,
thank you for your feedback.
We are sorry that your order experience was disappointing. According to our records, the delivery time shown for the item at the time of purchase was 9–11 business days. The follow-up email sent shortly after your order did not announce a delay, but referred again to this delivery time. We understand that this communication still caused frustration.
At your request, your order was cancelled on 07 April 2026, was never shipped, and a cancellation confirmation was sent to your registered email address. The refund to your credit/debit card was processed on 13 April 2026.
If you still have any questions regarding the cancellation or refund, please contact us directly and we will be happy to assist you.
Our mailadress: info@sportfits.de
Telephone: +49851 2042410
With kind regards,
Your SportFits team
Delivered in time as per schedule
Delivered in time as per schedule, trouser looks good quality
April 1, 2026
Unprompted review
Advertisement
SF1405343
SF1405343:
Wonderful experience with fast delivery. It arrived in Italy after just 3 days. I'll be ordering again in the future.
March 24, 2026
Unprompted review
Item received damaged
I'm satisfied with the speed of delivery and the prices, but the garment (a Napapijri jacket) arrived damaged, Damage that appears to be from the factory !
Returns were impossible and refused because the item was damaged. Customer service simply offered me the option of : contact and using the manufacturer's warranty or a €20 voucher… So, they're selling defective products but not taking responsibility !
March 24, 2026
Unprompted review
Reply from SportFits
Thank you for your feedback. We are sorry that you received a damaged jacket and that this case caused frustration.
In your case, an incorrect email was initially sent in error. This was corrected shortly afterwards, and a free return label was provided so that the item could be returned to us free of charge for refund processing. According to the current status, however, the item has not yet been returned to us.
We understand why this was disappointing and confusing, and we regret the incorrect initial communication. If you would still like to resolve the matter, please contact us directly and we will of course review it again.
Best regards,
Your SportFits team
Fantastic service all round
Fantastic service all round. Easy to use the site and navigate around it. It was shipped in a very timely manner and arrived in good time. SportsFits is an excellent site that I have now used twice but will use a lot more in the future.
My order number is: SF1395132
March 20, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.