*spotfund Reviews 1,706

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness, highlighting how easy it is to set up and manage fundraisers. Many appreciate the transparency and efficiency in how funds are handled, noting that money quickly reaches those in need. The service is frequently described as excellent, with consumers finding the process smooth and stress-free, and the website design clean and intuitive. However, some customers also noted issues with the payment system, specifically regarding fees. A few people expressed dissatisfaction with credit card fees being charged to the fundraiser organizer or with the platform requesting a tip during transactions, despite being advertised as free. Additionally, some users found the process of coordinating funds into the correct account to be difficult and time-consuming.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing the platform as easy to use,... See more

Website

People report positive experiences with the website. Many customers found the platform easy to set up, use,... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the quick and smooth processing... See more

Service

Reviewers highlight positive aspects of service, often praising its ease of use and the crucial support it... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Spotfund has been an incredible platform for supporting causes that matter. It’s easy to use, fast to set up, and makes sharing campaigns simple. I love how transparent everything is, and how quickl... See more

Rated 5 out of 5 stars

Spotfund is by far the best crowd funding platform I’ve used. While yes there is a credit card fee, what company don’t charge one anymore?! It’s sad to see all these people reporting a company for som... See more

Rated 5 out of 5 stars

I absolutely love Spotfund! It’s one of the few platforms where 100% of your donation goes directly to the cause instead of being reduced by fees. I always add a small tip to support the platform, a... See more

Rated 5 out of 5 stars

My sister started this fundraiser for us do to my fiancé being in the ICU. He has an immune deficiency and was diagnosed with pneumonia more than 5 months back. Antibiotics never helped and he develop... See more


Company details

  1. #36 of 82 best companies in Association or Organization

About *spotfund

Written by the company

Spotfund Background
Spotfund Logo

The easiest place to create beautiful and free online fundraisers.

Start raising money in just minutes. Receive your funds nextunderline blue business day.

a question mark bubble image
Why are we the #1 online fundraising platform?
*spotfund

Top Competitor

Trustpilot RatingSPF Rating4.8GFM Rating1.4
Payout Speed

Next business day

3-7 business days
SupportEmail and SMSEmail
Platform Fees

Free

Free
Credit Card Fees2.9% + $0.302.9% + $0.30

Smart Fundraising Roadmap

Smart Fundraising Roadmap
Spotsurance Logo

You‘re covered

With a 0% platform fee, millions of people have trusted us to help them meet their fundraising goals.

We guarantee every donation across the globe and your payment information is secure and encrypted.

Start Fundraising Today

Frequently Asked Questions

How does *spotfund work?

You start a *spotfund by telling your story and setting a goal. You will then receive a fundraising page to accept donations and share your campaign. Signing up is free and every donation is yours, whether or not you reach your goal. *spotfund makes it super easy to raise money online for the things that matter to you. In just minutes, you'll be able to personalize your fundraiser and share it with the people in your life.

Is *spotfund really free?

Yes, *spotfund is really free! We offer a 0% platform fee so that organizers can keep 100% of their donations.

What can I raise money for?

People raise money for the causes they care about, nonprofits they support, friends and family, or sometimes strangers in random acts of kindness. Use our platform to raise money for just about everything.

How does *spotfund keep my campaign safe?

*spotfund employs the most secure payment encryption technology available. All platform donations are safe, and the money raised is stored securely until campaign creators wish to request their withdrawal via electronic bank transfer.

How do I get donations to my campaign?

*spotfund provides an easy way to raise money from your friends, family, and online community. Our platform makes it simple to share your campaign in a variety of ways to bring in donations, track your progress, and post updates to engage your community. When you receive your unique *spotfund sharelink, share it with as many people in your network as possible, so they can donate to and share your story.

How is *spotfund different?

*spotfund provides best in class fundraising tools. Share to Instagram, Facebook, Twitter, WhatsApp, LinkedIn, email and text message with one click. Accept payments with Apple Pay and Google Pay. Receive your payout next business day.

Ready to start?

Join the thousands like you finding help on *spotfund.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience! Easy setup!

I loved many aspects of this fundraising site. It was very easy to set up an impressive fundraiser.

Their AI writing assistant was amazing! They took our mediocre write-up and made it magical!!! it knew all the right words to take the basic foundation of our story and make it into an impressive fundraising appeal.

Their customer support was beyond five star. It was Spot on -absolutely amazing.

Although you do not get an instant transfer of monies it was still very fast - less than one day.

The only things that I did not like was:

1) they advertise this as being a free platform. Most fundraising sites, I believe, charge the person making the donation all the fees. On this site the onus to pay the credit card fee is placed on the person running the fundraiser. In addition when transferring to your bank account their system asks for a donation along with the cc fee from the donations that have already been made. For their outstanding customer service alone it’s well worth whatever fees they request but it is a consideration to be aware of when raising money since in my situation every penny counted.

2) I would’ve liked the option of being able to display more than 1 photo. I would’ve also liked the option to display a video or two. In my situation, a video would’ve spoken as loud as words.

4) we only posted on Facebook. Maybe it was my phone, but the display on Facebook was not as clean as other fundraisers I’ve seen. It’s a shame because the write up thanks to their AI assistant made this fundraiser far superior to any that I’ve ever seen. Perhaps a slight tweak to the output would make the fundraisers display more visually appealing.

I would use their service again. The end result of the fundraiser was it was professional looking and easy to set up.

January 18, 2026
Rated 2 out of 5 stars

Just I'm so un happy spotfund…

Just I'm so un happy first spotfund team since one registers an account and start raising funds but in that process. All of the sudden your campaign doesn't recieve Donations it's Paused something like that. I suggest a better improvement on your systems. I think other fundraising sites. Information first about the campaign organisers. After confirmation. Then please consider changing 🙏 Some of us our ID cards are so crucial to share Just like that .

February 7, 2026
Unprompted review
*spotfund logo

Reply from *spotfund

Hi Nivana -

As communicated via email from our Customer Support Team - we do not currently offer our platform services to the country in which you are based: Uganda, Africa.

We'd like to kindly ask you to remove your review as it is not reflective of the services rendered by Spotfund Technologies.

Please feel free to email me with any additional questions.

Maria@spotfund.com

______________________
Maria T.
*spotfund | North America 🌎
Customer Success Team

Rated 5 out of 5 stars

My customer service rep

My customer service rep, Maria, was fantastic. Fixed the issue immediately no fuss, no lengthy process, just a quick question and fixed. Excellent.

February 4, 2026
Rated 5 out of 5 stars

“Exceptional service from start to…

“Exceptional service from start to finish. Clear communication, fast follow‑through, and a team that actually delivers on what they promise. Truly a standout experience.”

February 4, 2026
*spotfund logo

Reply from *spotfund

Hi Bobby -

Thanks for the thoughtful review! You've made our Friday!

So happy we could be a small part of your fundraising journey. We're here should you require anything else!

❤️❤️

______________________
Kaitlyn M.
*spotfund | North America 🌎
Customer Success Team

Rated 5 out of 5 stars

I have never done a fund raising event…

I have never done a fund raising event like this and was definitely a little apprehensive. The platform worked extremely well for a much needed event. The payout was easy and quick. Definitely would use again if the need arose.

January 27, 2026
Rated 5 out of 5 stars

Simply beautiful fundraising platform

The platform is simple, clean, straightforward, and it does everything you need, without any hassles. If you have questions, the customer service response is personal, human and fast.

I'm currently raising money for a friend's emergency on Spotfund, and the whole experience is so much better than GoFundMe!

January 28, 2026
Unprompted review

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