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Spring Savings Reviews 

1,986
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,716 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the account opening process straightforward and quick. The mobile application is highly praised for its user-friendliness, clear interface, and efficient functionality. Reviewers appreciate the competitive interest rates, offering good value for money compared to traditional banks. Deposits and withdrawals are frequently described as fast and easy, with funds appearing instantly or within hours. However, some customers also noted that interest rates were reduced shortly after opening their accounts. A few other people also felt that the app experienced performance issues, such as being slow to load or login, which caused concern.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of opening an account and... See more

Application

Customers consistently note positive experiences with the app, praising its simplicity, ease of use, and... See more

Price

Consumers find price to be positive, with many reviewers praising the competitive and great interest rates... See more

Payment

Users describe positive interactions with payment, highlighting the ease and speed of deposits and... See more

Value for money

Customers had positive experiences with value for money, with many praising the great savings rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to open an account and the App is brilliant. I love opening it just to see Spring the dog 😂. Deposits and withdrawals have been almost instant and you can do both within the app rather than h... See more

Company replied

Rated 5 out of 5 stars

Opened a Special Edition Easy Saver which was easy to set up via App. Also easy to use link to main current account so you can add and withdraw. Decent easy access interest rate (so far) beating 'big... See more

Company replied

Rated 5 out of 5 stars

I normally prefer online to App-based products but Spring offered a good interest rate. My application was accepted quickly and there was no problem with money transfer. The App opens conveniently wi... See more

Company replied

Rated 5 out of 5 stars

I opened a ‘Special Edition Easy Saver’ account via the Spring app. Very clear app and easy to transfer in funds (via your linked current acc) and they appear instantly which is reassuring. Good rate... See more

Company replied


Company details

  1. Savings Bank
  2. Bank

About Spring Savings

Written by the company

Meet Spring, your helpful new savings companion. The app that connects to your bank account to help you make the most of your money.

Safe and secure
We’re part of Paragon Bank, trusted by UK customers with over £16 billion of their savings.

FSCS protected
Your eligible savings are protected up to £120,000 by the Financial Services Compensation Scheme.

24/7 support
Get help in the app or chat to our friendly UK team during opening hours.

Your review may be used for advertising purposes.

You’re in safe hands

Spring accounts are brought to you by Paragon Bank PLC.

Spring accounts are brought to you by Paragon Bank PLC.
Your combined eligible deposits are protected up to £120,000 by the FSCS.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,986)

1,555 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great saving rate

Great saving rate. And easy to us the app

June 3, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for your review Gary, it really means a lot to us!

Lizzie

Rated 5 out of 5 stars

Great rates and simple to use!

Simple application process and great interest rate on the Easy Access Saver. The fund transfer process is also a breeze. Would highly recommend.

June 3, 2026
Spring Savings logo

Reply from Spring Savings

Hi Eric, thanks for taking the time to leave such a great review. I'm glad that you're enjoying it.

Thanks, Lizzie

Rated 5 out of 5 stars

Excellent Experience!

So easy to open an account and the App is brilliant. I love opening it just to see Spring the dog 😂. Deposits and withdrawals have been almost instant and you can do both within the app rather than having to log in to your nominated bank account. Really impressed so far I’m just hoping the interest rate stays competitive.

May 31, 2026
Spring Savings logo

Reply from Spring Savings

Thank you so much for your fantastic review, Teresa. I'm so glad you’re enjoying the app (and looking after Spring 🐶).

Thanks, Stephanie

Rated 5 out of 5 stars

Straightforward with no problems to…

Straightforward with no problems to report.

June 2, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for your review, Peter. I'm really glad everything’s been straightforward and running smoothly for you, that’s exactly what we aim for.

Thanks, Stephanie

Rated 5 out of 5 stars

Easy to open an account and easy to…

Easy to open an account and easy to operate

June 2, 2026
Spring Savings logo

Reply from Spring Savings

Appreciate you taking the time to leave a review, Gilly. It's great to hear everything’s been straightforward for you!

Stephanie

Rated 5 out of 5 stars

So glad I switched to Spring

Such an easy app to use, all very straightforward and simple. I like the dashboard too which updates the interest accumulating.
Would definitely recommend.

June 2, 2026
Spring Savings logo

Reply from Spring Savings

Thanks so much for the lovely review, Tracey. I'm really glad you’re finding the dashboard useful, it’s great being able to see your interest building up within the app.

Really appreciate the recommendation - Stephanie

Rated 5 out of 5 stars

Simple process

Simple process, app dealt with id verification much better than other providers. Follow up calls from customer services were polite and answered all my questions. Happy to recommend.

June 1, 2026
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Reply from Spring Savings

Thanks for such a fantastic review, Martin. It’s lovely to know our customer service team made a good impression - we really appreciate the recommendation.

Thanks, Stephanie

Rated 5 out of 5 stars

Straightforward to open new…

Straightforward to open new account.Easy to transfer money.
Good rate of interest.

June 1, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for your review, Jennifer. Its great to hear set-ups been a smooth experience!

Stephanie

Rated 5 out of 5 stars

Very straightforward

Very straightforward process and App seems stable and user friendly.

May 31, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for your review, Elizabeth. Im pleased you found the process straightforward and the app easy to use — that’s exactly what we aim for!

Stephanie

Rated 5 out of 5 stars

Easy way to save

Easy way to save

May 31, 2026
Spring Savings logo

Reply from Spring Savings

Thank you for your review, David. Spring was created to make saving feel effortless, so it’s great to know it’s doing just that for you!

Stephanie

Rated 5 out of 5 stars

An easy access account with a good rate of interest

Account is very easy to set up via the app. Transactions between app and bank are also very quick. This app works in the same way as Zopa but pays a higher rate of interest at the moment (easy saver account). Nothing to fault really.

May 31, 2026
Spring Savings logo

Reply from Spring Savings

Wow, thanks for your fantastic review, Paul. I'm so glad you found getting set up straightforward and everything running smoothly.

Stephanie

Rated 5 out of 5 stars

Easy to set up

Easy to set up, competitive rate

May 31, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for sharing, PT. I'm glad it all felt easy to get up and running.

Stephanie

Rated 5 out of 5 stars

Excellent savings account…

Excellent service and account easy to setup also a good interest rate on savings.

May 31, 2026
Spring Savings logo

Reply from Spring Savings

We’ve worked hard to make saving feel effortless, so it’s great to hear that came through you Alan.

Stephanie

Rated 3 out of 5 stars

Easy to open but slow app

Straight forward and quick to open account. Good initial interest rate for year 1 - we'll see after that! Easy to install app, but it is horribly slow to open after biometric security - slowest I've ever seen by far.

May 31, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for the honest feedback Jonny! Glad the setup process felt smooth and quick. However, I'm sorry to hear the app’s been slow to open after login, that’s not the experience we want. I'll pass this on to the team to take a look, and if it keeps happening feel free to reach out so we can help.

Stephanie

Rated 5 out of 5 stars

Great service

Great service, prompt withdrawals when required and good notification when transactions are made by me.

June 2, 2026
Spring Savings logo

Reply from Spring Savings

We’re all about making saving feel effortless, so it’s great to hear everything’s working smoothly and the notifications are keeping you in the loop.

Stephanie

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