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Spring Savings Reviews 

1,988
•
TrustScore 4.5 out of 5

4.7

Savings Bank
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Review summary

Created with AI, based on recent reviews

Considering 1,705 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the account opening process and the mobile application exceptionally easy and straightforward. Many people praised the competitive interest rates, often better than traditional banks. Reviewers highlighted the quick and simple process for transferring funds, including instant deposits and withdrawals, with the app's clear interface and user-friendly design contributing to a positive overall experience. However, some customers noted app performance issues, such as slowness or not working consistently. A few also felt interest rates were cut shortly after opening accounts, causing dissatisfaction.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the ease of opening an account and... See more

Application

Clients share positive opinions on the app, frequently praising its ease of use, simple interface, and... See more

Price

People report positive experiences with price, often highlighting competitive and great interest rates for... See more

Payment

Consumers find payment to be positive, with many reviewers highlighting the ease and speed of deposits and... See more

Value for money

Reviewers express satisfaction with the value for money, frequently highlighting excellent savings rates that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to open an account and the App is brilliant. I love opening it just to see Spring the dog 😂. Deposits and withdrawals have been almost instant and you can do both within the app rather than h... See more

Company replied

Rated 5 out of 5 stars

I had a problem with my Spring Savings app that had suddenly stopped working.I managed to contact the customer helpline for some essential information. The customer service support was very positive.... See more

Rated 5 out of 5 stars

Opened a Special Edition Easy Saver which was easy to set up via App. Also easy to use link to main current account so you can add and withdraw. Decent easy access interest rate (so far) beating 'big... See more

Company replied

Rated 5 out of 5 stars

I normally prefer online to App-based products but Spring offered a good interest rate. My application was accepted quickly and there was no problem with money transfer. The App opens conveniently wi... See more

Company replied

Company details

  1. Savings Bank
  2. Bank

About Spring Savings

Written by the company

Meet Spring, your helpful new savings companion. The app that connects to your bank account to help you make the most of your money.

Safe and secure
We’re part of Paragon Bank, trusted by UK customers with over £16 billion of their savings.

FSCS protected
Your eligible savings are protected up to £120,000 by the Financial Services Compensation Scheme.

24/7 support
Get help in the app or chat to our friendly UK team during opening hours.

Your review may be used for advertising purposes.

You’re in safe hands

Spring accounts are brought to you by Paragon Bank PLC.

Spring accounts are brought to you by Paragon Bank PLC.
Your combined eligible deposits are protected up to £120,000 by the FSCS.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,988)

1,557 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Great service, prompt withdrawals when required and good notification when transactions are made by me.

June 2, 2026
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Reply from Spring Savings

We’re all about making saving feel effortless, so it’s great to hear everything’s working smoothly and the notifications are keeping you in the loop.

Stephanie

Rated 5 out of 5 stars

Great App

Great App, money can be divided into pots with target goals if that's your thing. Monthly interest paid on 2nd of the month. Very user friendly and can also link in to your current account. Brilliant.

November 1, 2025
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Reply from Spring Savings

Thanks so much for your brilliant feedback, Paul! We’re really glad you’re enjoying the app and making the most of features like savings pots and goal setting.

Stephanie

Rated 5 out of 5 stars

Easy peasy to open an account

Easy peasy to open an account

May 30, 2026
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Reply from Spring Savings

Thanks so much for your review, Paul! We’re really glad to hear you found opening an account nice and easy, that’s exactly what we aim for.

Stephanie

Rated 5 out of 5 stars

Surprisingly easy to open the account…

Surprisingly easy to open the account and to link my current account. My questions answered quickly by a very knowledgeable individual, overall a pleasant experience.

June 2, 2026
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Reply from Spring Savings

This is lovely to read, thank you, David! I'm so pleased everything from opening your account to getting your questions answered felt smooth and straightforward. We’ll pass that great feedback on to the team.

Stephanie

Rated 5 out of 5 stars

I Couldn't Believe How Great This Was

I couldn't believe a) how great the rate was and b) how quick and simple it was to open an account, verify and make the first deposit.

May 27, 2026
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Reply from Spring Savings

We love this, thank you Mr Bonelle. I'm so pleased the whole process from opening your account to getting your first deposit in felt nice and simple.

Stephanie

Rated 5 out of 5 stars

Great savings rate

Great savings rate.
Interest earned daily, paid monthly.

Put money in for two weeks, whilst I searched for my campervan ... bonus cash.

Transfered money in and then out again, so easy .

May 28, 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

Rated 5 out of 5 stars

Easy to use the app and easy to follow

Easy to use the app and easy to follow. I like the idea that I can create little pots for different things!
It's easy to deposit money with the direct connection to my bank account and withdrawing money is just as easy...

June 1, 2026
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Reply from Spring Savings

Thanks for your kind words!

Rated 5 out of 5 stars

Excellent service

Smooth process to open savings account at very competitive interest rate. Customer service on phone is very good with call picked up quickly.

May 28, 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it!

Rated 4 out of 5 stars

So far so good

So far so good - I like the way pots can be assigned within savings accounts and the layout/functionality of the app works very well. My only frustration is that the app sometimes doesn't load; this could be improved for reassurance. The interest rate is fairly good so am hoping this remains the case as I would prefer to stick with them.

April 27, 2026
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Reply from Spring Savings

Thanks for sharing your thoughts, we're glad you're enjoying it! We'll be sure to pass your feedback onto the right people for review, to help us improve our products and services going forward.

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